When was the last time you spoke to a teller at your local bank? Actually stood there in person at that little window—or even pulled up outside at the drive-through – and deposited or cashed a check, or asked a question about your account?
If you just closed your eyes to think about it—or if the answer still eludes you — you may be ready to move on to a bank without branches. It’s a growing club.
Though plenty of bank branches still sit on city and suburban street corners, consumers are relying less and less on in-person transactions. According to a 2018 Citibank survey , almost half of consumers – including nearly two-thirds of millennials —have increased their mobile banking usage in the last year.Read more