Contact us
Help Center
Customer Support
- Why choose chat?
- Our intelligent virtual assistant is available 24/7 to help identify and fix your problem—or connect you with an agent during working hours.
Checking and Savings
Chat with Checking and Savings Support
(855) 456-SOFI (7634)
- Monday – Thursday 5am-7pm PT
- Friday – Sunday 5am-5pm PT
Personal Loans
Chat with Personal Loans Support
(855) 456-SOFI (7634)
- Monday–Thursday 5am–7pm PT
- Friday–Sunday 5am–5pm PT
Student Loan Refinancing
& Private Student Loans
Chat with Student Loans Support
(855) 456-SOFI (7634)
- Monday–Thursday 5am–7pm PT
- Friday–Sunday 5am–5pm PT
Home Loans
Chat with Home Loans Support
(844) 763-4466
- Monday – Friday 6am-3pm PT
- Saturday – Sunday Closed
Invest
Chat with Invest Support(855) 525-SOFI (7634)
- Monday – Friday 5am-5pm PT
- Saturday – Sunday Closed
Credit Card
Chat with Credit Card Support(844) 945-SOFI (7634)
- We’re available 24 hours by phone.
SoFi @ Work
Chat with At Work(833) 277-SOFI (7634)
- Monday – Thursday 5am-7pm PT
- Friday – Sunday 5am-5pm PT
- Need to reach your account team? [email protected]
- Need to find your SoFi at Work Benefits Portal? [email protected]
More Options
Tweet @SoFiSupport
Partnerships
[email protected]
University/School Relations Contact
[email protected]
Press
[email protected]
Payment Addresses
Personal Loans
- SoFi Lending Corp. or an affiliate Personal Loans
- PO Box 654158
- Dallas, TX 75265-4158
Home Loans
- SoFi Lending Corp. or an affiliate
- P.O. Box 11733
- Newark, NJ 07101-4733
- SoFi Lending Corp. or an affiliate
- P.O. Box 54040
- Los Angeles, CA 90054-0040
Student Loans
- MOHELA
- P.O. Box 1022
- Chesterfield, MO 63006-1022
Invest (contributions via check)
- Apex Clearing Corporation c/o Banking
- 350 N St Paul Street
- Ste 1300
- Dallas, TX 75201
Please include your SoFi Invest account number in the memo line, as checks without your account number cannot be processed.
Credit Card
- SoFi Credit Card
- PO Box 981075
- Boston, MA 02298-1075