Accessibility Statement for Social Finance, Inc

In accordance with the Americans with Disabilities Act (ADA), Social Finance, LLC (SoFi) is committed to providing accessible products and services to our clients and the public, regardless of disability status. Please contact us at (855) 456-7634 or [email protected] to learn more about accessibility support services at SoFi.

SoFi welcomes relay calls.

Reasonable Accommodations

Individuals with a disability who need a reasonable accommodation to access SoFi’s products and services should send an email to [email protected] or call us at (855) 456-7634 to provide the date on which the reasonable accommodation is needed and information about the nature of the requested accommodation. Requesters should include contact information such as an email address or telephone number at which they can be reached. Depending on the nature of the request, SoFi may need sufficient notice to provide a reasonable accommodation.

Online Accessibility

We value digital inclusion. In our effort to provide a fully accessible and optimized user experience for all site visitors, Social Finance, LLC has taken careful measures to ensure a quality user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site. Features to provide an accessible user experience include:

  • Text alternatives for non-text content
  • Functionality of content through a keyboard interface
  • Utilizing headings or labels to describe topics or purpose

In the event that a user with a disability experiences accessibility issues with our website, please notify us by sending an email to [email protected] or calling us at (855) 456-7634. In your communication to us, please specify the nature of the accessibility difficulty, including the web address that may have presented an accessibility challenge.

In addition to the above-mentioned techniques and strategies – and since not all site visitors have access to assistive tools such as screen readers – we will be providing free Web Enhancement Tools that allow site visitors to customize their user experience in the upcoming weeks. Turn AudioEye On to enable the AudioEye Ally Toolbar.  AudioEye is a third party provider of Web Accessibility testing and monitoring.  The Ally Toolbar provides users with AudioEye Accessibility tools tailored to their assistive needs.

Third-Party Websites

SoFi’s website contains links to webpages hosted by third parties. SoFi does not make representations with regard to the accessibility of third-party websites and is not able to remediate accessibility barriers on such websites.


We are always working to ensure that our products and services are accessible to all clients and the public, including individuals with disabilities. If you have an idea or question about ADA accessibility support services at SoFi, please contact us at (855) 456-7634 or [email protected].

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