You may have the opportunity to share content or information, including, but not limited to, your name, email address, or other information that you provide via the Website or the SoFi App, with other users of the Website or the SoFi App. By sharing information or content on the Website or the SoFi App, you expressly agree to all of the following:
You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or SoFi App, or any transaction being conducted on our Website or the SoFi App.
You may be presented with the opportunity to pre-register and/or apply for a loan through the Website or the SoFi App. When pre-registering or applying for a loan on the Website or the SoFi App, you agree to provide current, complete, and accurate information about yourself. If any information you provide is untrue, inaccurate, not current, or incomplete, Social Finance has the right to terminate your loan pre-registration and/or application and to decline to provide any and all future use of the Website or the SoFi App. We reserve the right to decline your application for a loan.
You may be required to create an account to use of the certain parts of the Website or the SoFi App. When you create an account, you will be required to pick a user name and a password. You may not disclose your user name or password to any third party. If you learn of any unauthorized use of your password or account, please contact us immediately.
The SoFi App is intended to be a supplement, not a replacement, to your online SoFi Wealth Account or other SoFi Accounts (your “Accounts”). All agreements and disclosures that you have entered into in connection with or that apply to your Account(s) with Social Finance, Inc., SoFi Lending Corp, SoFi Wealth, LLC, SoFi Securities, LLC, and each and every current and future affiliate of Social Finance, Inc., also apply to the SoFi App and your use thereof.
SoFi may offer services to you through the SoFi App (the “Services”). You acknowledge and understand that certain Services available to you through the SoFi App, including, but not limited to, your ability to conduct financial transactions or alter your portfolio or view your account balances, require data access or wireless internet capability. You agree that you are responsible for any such data access or wireless internet charges of your Mobile Device service provider. The SoFi App is designed to be accessible on multiple types of Mobile Devices and operating systems. SoFi does not, however, make any representation or warrant that the SoFi App will be compatible with your Mobile Device or any specific operating system version of your Mobile Device or any other hardware, software, equipment or device installed on or used in connection with your Mobile Device. You agree that your functional use of the SoFi App may be affected by or dependent on your wireless connection and speed or your wireless service provider.
The functionality of the SoFi App could become disabled during times of poor connections or speeds from your wireless or internet service provider while conducting financial transactions, including, but not limited to, when you are attempting to change your portfolio. You agree that it is your responsibility to verify the status of any attempted transaction by reviewing your Account or contacting SoFi Customer Support at 1-855-525-7634 or online at www.sofi.com. You acknowledge and agree that SoFi, and its affiliates, agents and licensors, shall have no liability to you for any losses, financial or otherwise, suffered by you arising out of or resulting from compatibility or inoperability problems or the failure of or your failure to confirm any attempted transaction.
Social Finance does not warrant the accuracy, adequacy or completeness of the information provided on the Website or SoFi App and expressly disclaims liability for any errors or omissions in such information. No warranty of any kind, implied, expressed or statutory including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information. Calculators and tools on the Website or SoFi App provide you with ESTIMATES that may be different than actual amounts.
Social Finance and its subsidiaries use third party service providers to retrieve certain personal data from non-affiliated financial institutions which hold accounts on your behalf. These service providers, including but not limited to Quovo, Inc., retrieve financial information such as holdings, balances and transactions. Social Finance and its subsidiaries use this personal data for our business purposes in a manner that is consistent with our Privacy Statement.
Social Finance and its subsidiaries may use your personal data, user data and other information collected through the Website or SoFi App to help us improve the content and functionality of the Website or SoFi App, to better understand our customers and markets, to improve our products and services and to effect and facilitate sales.
Social Finance and its subsidiaries may use this information to contact you, electronically, through telemarketing or otherwise, in the future to tell you about, and to offer for sale, products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to “opt out” of receiving future communications.
1. In order to access, view, and retain SMS Notifications that we make available to you, you must have: (i) a SMS-capable mobile phone, (ii) an active mobile phone account with a communication service provider; and (iii) sufficient storage capacity on your mobile phone.
2. All SMS Notifications in electronic format from us to you will be considered “in writing.”
3. There is no service fee for SMS Notifications but you are responsible for any and all charges, including but not limited to fees associated with text messaging, imposed by your communications service provider. Please consult your mobile service carrier’s pricing plan to determine the charges for sending and receiving text messages. These charges will appear on your phone bill. Message frequency depends on account status or settings. We may modify or terminate our text messaging services from time to time, for any reason, and without notice, including the right to terminate text messaging with or without notice, without liability to you.
1. Non-delivery, delayed delivery, or the erroneous delivery of any Alert.
2. Inaccurate Alert content.
3. Your use or reliance on the contents of any Alert for any purposes.
The information in any Alert may be subject to certain delays. Each Alert may not be encrypted, and may include your name and information pertaining to your account(s). SoFi may terminate your use of Alerts at any time without notice. You may choose to discontinue receiving Alerts by updating your SoFi App Notifications preferences.
You agree that SoFi and our agents, representatives, affiliates or anyone calling on our behalf may contact you on a recorded line.
You agree that all access and use of the Website, the SoFi App and their contents is at your own risk. In no event shall Social Finance be held liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with the Website or the SoFi App or any linked site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Social Finance, or representatives thereof, are advised of the possibility of such damages, losses or expenses.
Upon creation of a SoFi Community profile, information that is obtained from your SoFi account and information that you provide SoFi will be on your SoFi Community profile, and it will be possible for other SoFi Community members to see your profile. This information is separate from information you may have provided in connection with a financial product or service made available to you by SoFi, including, but not limited to, Student, Personal or Mortgage loans, investment advisory accounts or any related applications. Changes made to your SoFi Community profile will not be reflected in any other existing or prior Accounts, nor will such data be used in any application review.
In addition to the above Information Sharing and Social Features terms, content posted on SoFi Community will also be subject to the following terms.
Any content you post may be viewed by any other member of SoFi Community. Content that you post must comply with all applicable regulations and laws. If we believe any content that you post is offensive, inappropriate, or otherwise objectionable, we may remove it at our sole discretion. SoFi reserves the right to access your profile and content if required to do so in order to cooperate with any legal process, to enforce these Terms, to respond to complaints from third parties related to content you have posted, or to protect the reputation, property, and personal safety of SoFi or any other person or entity.
SoFi makes no representations or warranties as to the conduct of members on SoFi Community. Under no circumstances will SoFi be held liable for any losses or damages whatsoever, including direct, indirect, general, special, compensatory, consequential and/or incidental damages, as a result of conduct from you or any other member. You are solely responsible for your interactions with other members.
YOU UNDERSTAND THAT SOFI CURRENTLY DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS OR SCREENINGS ON SOFI COMMUNITY MEMBERS. SOFI ALSO DOES NOT INQUIRE INTO THE BACKGROUNDS OF ALL SOFI COMMUNITY MEMBERS OR ATTEMPT TO VERIFY THE STATEMENTS OF SOFI COMMUNITY MEMBERS. SOFI MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF SOFI COMMUNITY MEMBERS OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE SOFI COMMUNITY MEMBERS. SOFI RESERVES THE RIGHT TO CONDUCT ANY CRIMINAL BACKGROUND CHECK OR OTHER SCREENINGS (SUCH AS SEX OFFENDER REGISTER SEARCHES), AT ANY TIME AND USING AVAILABLE PUBLIC RECORDS.
You agree that you shall not (i) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the SoFi App; (ii) make any modification, adaptation, improvement, enhancement, translation, copy or derivative work from the SoFi App; (iii) violate any applicable laws, rules or regulations in connection with your access or use of the SoFi App; (iv) remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of SoFi or its affiliates, partners, suppliers or the licensors of the SoFi App; or (iv) create, design, engineer or use any “bot” or other technology in connection with the SoFi App.
You acknowledge and agree that the SoFi App and all copyrights, patents, trademarks, trade secrets and other intellectual property rights associated therewith are owned by SoFi or its affiliates, agents or licensors, as applicable. All rights, title and interest in and to the SoFi App are reserved by SoFi and its affiliates, agents or licensors, as applicable. All trademarks (including logos, service marks, trade names and icons), copyrights, patents, trade secrets, content, publicity rights and other intellectual property (collectively, the “Intellectual Property”) are proprietary to SoFi, its affiliates, agents or licensors. You may not remove any proprietary notices, including, but not limited to, copyright and trademark notices, from the SoFi App or alter, obscure or modify such notices in any way. Except as expressly stated in this license, you are not granted any intellectual property rights in or to the SoFi App by implication, estoppel or other legal theory, and all rights in and to the Application not expressly granted in this License are hereby reserved and retained by SoFi.
You acknowledge and agree that, in the event of a third-party claim that the application infringes any third party’s intellectual property rights caused by or arising out of your use of the SoFi App, you (and not SoFi or any third-party Mobile Device service provider or App Venue) shall be solely responsible for the investigation, defense, settlement and discharge of any intellectual property infringement claim or suit, any third-party claims or any other harm or damages caused by, arising out of or resulting from your use of or access to the SoFi App. You hereby release SoFi and its employees, officers, directors, affiliates, agents and licensors from any and all liability caused by, arising out of or resulting from your use of the SoFi App or the Services, including from product liability claims or any claim that the SoFi App fails to conform to any legal or regulatory requirement. You will, however, promptly notify SoFi in writing of any such claim.
Because SoFi values the protection of its intellectual property, it seeks to respect other individual’s intellectual property rights. If you believe that material on our SoFi App violates your copyright, please notify us at [email protected] SoFi will respond to all copyright infringement notices that it receives and respond appropriately by removing infringing material if necessary. If a member repeatedly infringes upon copyrights, his or her account may be subject to termination at SoFi’s discretion.
You may not rent, lease, lend, sublicense or transfer the Application, this License or any of the rights granted hereunder. Any attempted transfer in contravention of this provision shall be null and void and of no force or effect.
You shall indemnify, defend and hold harmless SoFi and its affiliates, partners, suppliers and licensors, and each of their respective officers, directors, agents and employees (the “Indemnified Parties”) from and against any claim, proceeding, loss, damage, fine, penalty, interest and expense (including, without limitation, fees for attorneys and other professional advisors) arising out of or in connection with the following: (i) your access to or use of the SoFi App; (ii) your breach of this License; (iii) your violation of law in connection with this License; (iv) your negligence or willful misconduct in connection with this License; or (v) your violation of the rights of a third party, including the infringement by you of any intellectual property or misappropriation of any proprietary right or trade secret of any person or entity. These obligations will survive any termination of the License.
You may not use or otherwise export or re-export the Application except as authorized by United States law and the laws of the jurisdiction(s) in which the Application was obtained. You represent and warrant that you are not (x) located in any country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, or (y) listed on any U.S. Government list of prohibited or restricted parties including the Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. You also agree that you will not use the Application for any purposes prohibited by United States law.
This License shall be effective until terminated.
SoFi may, in its sole and absolute discretion, at any time and for any or no reason and with or without prior notice, suspend or terminate this License and the rights afforded to you hereunder. Furthermore, if you fail to comply with any terms and conditions of this License, then this License and any rights afforded to you hereunder shall terminate automatically, without any notice or other action by SoFi. Upon the termination of this License, you shall cease all use of the Application and uninstall the Application.
COPYRIGHT © Social Finance, Inc. ALL RIGHTS RESERVED.
Social Finance owns the copyright in all of the information and material contained in this Website and the SoFi App. The contents of the website, including its “look and feel” (e.g., text, graphics, images, logos, and button icons), editorial content, notices, software (including html-based computer programs), and other material are protected under both United States and foreign copyright, patent, trademark, and other laws. Your right to use the Website and the SoFi App is personal to you. You agree not to reproduce, duplicate, copy, sell, resell, use or exploit for any commercial purposes, the Website or the SoFi App, or use of or access to the Website or the SoFi App, or any information or technology obtained from the Website or the SoFi App, including, but not limited to, SoFi’s trademarks. If you believe that any material on this Website or the SoFi App, including any material posted by members, violates your copyright, please notify us at [email protected]. SoFi will respond to all copyright infringement notices that it receives and respond appropriately by removing infringing material if necessary.
The following describes the terms of service which apply to participation in the referral or account opening promotional programs (collectively, the “Referral Programs”) currently offered by Social Finance, Inc. (“SoFi”) and its affiliates. If you wish to participate in any Referral Program described below, you agree to the terms for such Referral Program described in Part I below, as well as the General Terms and Conditions in Part II, which apply to all Referral Programs.
Loan Referral Program
The terms below and those set forth in Part II govern your participation in SoFi Lending Corp’s (“SLC”) Loan Referral Program (the “Loan Referral Program”) described below. The Loan Referral Program is open to all current SLC customers with funded accounts in good standing, who reside outside of Vermont (the “Eligible Loan Referrer(s)”).
Eligible Loan Referrers are limited to refer friends, colleagues, family members, and other people they (collectively, the “Eligible Loan Recipient(s)”) believe may be interested in applying for a Student Loan Refinancing Loan, Medical Resident Refinancing Loan, Dental Resident Refinancing Loan, Parent PLUS Refinancing Loan, or Personal Loan (collectively, the “Eligible Loan(s)”). SLC reserves the right to disqualify anyone from participating in the Loan Referral Program at any time. The Eligible Loan Referrers will NOT receive a Loan Referral Bonus for referrals for any other SLC loan products. Anyone who violates these terms and conditions is ineligible for payment of any bonus.
To receive credit for a referral under the Loan Referral Program, Eligible Loan Referrers must send their unique referral link to an Eligible Loan Recipient, and the Eligible Loan Recipient must use their Eligible Loan Referrer’s unique referral link to apply for an Eligible Loan. If the Eligible Loan Recipient uses the Eligible Loan Referrer’s unique referral link to apply for an Eligible Loan which is approved and funds (a “Funded Eligible Loan”), SLC or its designee shall pay to: (a) the Eligible Loan Referrer, a one-time $300 referral bonus for each Funded Eligible Loan (the “Loan Referral Bonus”); and (b) the Eligible Loan Recipient, a one-time $100 welcome bonus for such Funded Eligible Loan (the “Loan Welcome Bonus”). Only one Loan Referral Bonus and one Loan Welcome Bonus will be awarded for each referred Eligible Loan Recipient, regardless of whether the Eligible Loan Recipient takes out multiple Eligible Loans.
An Eligible Loan Referrer will not earn Loan Referral Bonus if the Eligible Loan Recipient has or had an existing funded SoFi loan account, or if the Eligible Loan Recipient does not use the unique referral link provided by the Eligible Loan Referrer.
If the Eligible Loan Recipient already has a SoFi loan account, is on our opt-out list or the national email opt-out list, or has already used another Eligible Loan Referrer’s unique referral link, the Eligible Loan Recipient may not be sent an email. We cannot disclose to you any information about Funded Eligible Loans opened by any Eligible Loan Recipients you refer to us. Participation in the Loan Referral Program serves as a one-time limited waiver of privacy rights by both parties, whereby each may become aware of the presence of an account relationship with SLC.
Invest Referral Program
The terms below and those set forth in Part II govern your participation in the SoFi Invest Referral Program (the “Invest Referral Program”). The Invest Referral Program is open to all current SoFi Active Invest account holders who meet the criteria below, and wish to refer someone to open a SoFi Invest account offered by SoFi Securities LLC. A referrer must have a SoFi Invest account offered by SoFi Securities LLC (either an Automated Invest account or an Active Invest account) which is funded and in good standing (i.e., not suspended) (an “Eligible Invest Referrer(s)”).
The Eligible Invest Referrers are encouraged to refer friends, colleagues, family members, and anyone else they believe may be interested in opening a SoFi Active Invest account (the “Eligible Invest Recipient(s)”). The Eligible Invest Referrers will NOT receive an Invest Referral Bonus for referrals for a SoFi Automated Invest account. SoFi Securities LLC, or its designee (collectively, “SoFi Securities”) reserve the right to disqualify anyone from participation in the Invest Referral Program at any time.
To receive credit for a referral made under the Invest Referral Program, an Eligible Invest Referrer must access their own unique referral link and send it to the Eligible Invest Recipient(s) whom they wish to refer to open a new SoFi Active Invest Account (an “New Active Invest Account”). The Eligible Invest Recipient must use the Eligible Invest Referrer’s unique referral link to open and fund a New Active Invest Account within 14 Business days after receipt of the Eligible Invest Referrer’s unique referral link.
For each Eligible Invest Recipient who opens and funds a New Active Invest Account, as described herein, SoFi Securities will: (a) credit an Invest account of the Eligible Invest Referrer with a one-time cash referral bonus in the amount specified in the promotional campaign associated with the unique referral link that was used for the referral (the “Invest Referral Bonus”); and (b) credit the New Active Invest Account of the Eligible Invest Recipient, with a one-time welcome bonus in the amount specified in the promotional campaign associated with the unique referral link that was used for the referral (the “Invest Welcome Bonus”). Only one Invest Referral Bonus and one Invest Welcome Bonus will be awarded for each referred Eligible Invest Recipient, regardless of whether the Eligible Invest Recipient opens and funds multiple accounts. An Eligible Invest Referrer will not earn an Invest Referral Bonus if the Eligible Invest Recipient has or had an existing funded SoFi Invest account or does not use the unique referral link provided by the Eligible Invest Referrer.
Please note that if the Eligible Invest Recipient already has an Invest account, is on our opt-out list or on the national email opt-out list, or has already used another Eligible Invest Referrer’s unique referral link, SoFi Securities will not send an email to such Eligible Invest Recipient. We cannot disclose to you any information about New Active Invest Accounts opened by any Eligible Invest Recipients you refer to us. Participation in the Invest Referral Program serves as a one-time, limited waiver of privacy rights by both you and the Eligible Invest Recipient, pursuant to which each may become aware that the other has an account relationship with SoFi Securities.
Money Referral Program
The terms below and those set forth in Part II govern your participation in the SoFi Securities LLC (“SoFi Securities”) Money Referral Program (the “Money Referral Program”). The Money Referral Program is open to all current SoFi Money account holders who meet the criteria below, and who wish to refer someone to open a SoFi Money account. A referrer must be a SoFi Money customer with a Money account which is in good standing (i.e. not suspended) (an “Eligible Money Referrer(s)”).
The Eligible Money Referrers are encouraged to refer friends, colleagues, family members, and anyone else whom they have reason to believe may be interested in opening a Money account (the “Eligible Money Recipient(s)”).
To receive credit for a referral made under the Money Referral Program, an Eligible Money Referrer must access their own unique referral link and send it to the Eligible Money Recipient(s), whom they wish to refer to open a new SoFi Money account (a “New Money Account”). The Eligible Money Recipient must use the Eligible Money Referrer’s unique referral link to open the New Money Account.
For each Eligible Money Recipient who opens and funds a New Money Account with $100 or more within fourteen (14) days of receiving their Eligible Money Referrer’s unique link, SoFi Securities or its designee will: (a) credit the Money account of the Eligible Money Referrer, with a one-time referral bonus in the amount specified in the promotional campaign associated with the unique referral link that was used for the referral (the “Money Referral Bonus”); and (b) credit the New Money Account of the Eligible Money Recipient, with a one-time welcome bonus in the amount specified in the promotional campaign associated with the unique referral link that was used for the referral (the “Money Welcome Bonus”). Only one Money Referral Bonus and one Money Welcome Bonus will be awarded for each referred Eligible Money Recipient, regardless of whether the Eligible Money Recipient opens and funds multiple accounts. An Eligible Money Referrer will not earn a Money Referral Bonus if the Eligible Money Recipient has or had an existing funded SoFi Money account, or does not use the unique referral link provided by the Eligible Money Referrer.
If the Eligible Money Recipient already has a Money account, is on our opt-out list or the national email opt-out list, or has already received and used another Eligible Money Referrer’s unique referral link, SoFi Securities will not send an email to the Eligible Money Recipient. We cannot disclose to you any information about New Money Account opened by any Eligible Money Recipient you refer to us. Participation in the Money Referral Program serves as a one-time, limited waiver of privacy rights by both you and the Eligible Money Recipient, pursuant to which each may become aware that the other has an account relationship with SoFi Securities.
In no event will any person be entitled to receive more than $10,000 in cumulative referrals or welcome bonuses under these Referral Programs within any calendar year. Referral Bonuses and Welcome Bonuses are each considered miscellaneous income and may be reportable to the IRS on Form 1099-MISC (or Form 1042-S, if applicable).
If you participate in any of the Invest Referral Program, Money Referral Program, or the Loan Referral Program described above (collectively, the “Referral Program(s)”), you agree not to participate in any other solicitations for SoFi products. Other than as set forth herein, you agree not to compensate or accept any compensation from applicants whom you refer to SoFi through any of the corresponding Referral Programs described above. You further agree that your activities will be limited to referring potential customers as described above, so they may independently decide whether to apply. You may not collect information from eligible recipients under any Referral Program, assist with filling out an application, or discuss specific product terms.
You must comply with all applicable laws and regulations, in soliciting referrals. Eligible referrers may not purchase internet search terms or publicly advertise SoFi’s products or name in any fashion. Further, any distribution of a program link that could constitute unsolicited commercial email or “spam,” any content which impersonates or implies an affiliation with or endorsement by SoFi or any SoFi subsidiary, or any actions which otherwise violate any terms or conditions imposed by SoFi, are prohibited and will be grounds for immediate termination from a Referral Program. We will not honor referral payments for referrals which are generated using any of the foregoing means.
Your participation in a Referral Program is solely as an independent contractor. Neither you nor SoFi intend to establish an employment relationship, and you are not entitled to any benefits. If the cumulative welcome or referral bonuses paid to an individual in one calendar year exceed $599 USD, then we may require completion of a Form W-9 prior to fund disbursement. Any payments that are not claimed within 180 days of the date the funds have been made available because either the direct deposit bank account or required tax information have not been provided are subject to forfeit.
Discontinuation of Previous Referral Program
The Referral Programs described herein replace all earlier versions of such SoFi referral programs. SoFi reserves the right to temporarily, or permanently modify or discontinue the Referral Programs at any time, for any reason, at our sole discretion and without notice to you.