This Privacy Notice for California Residents (“Notice”) applies solely to California residents covered by the California Consumer Privacy Act of 2018 (“CCPA”). This Notice is being provided by SoFi Technologies, Inc. and its wholly owned affiliates (collectively, “SoFi”, “we”, or “us”).
This Notice explains how SoFi collects, uses, and discloses personal information relating to California residents covered by the CCPA. Under the CCPA, “Personal Information” is any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California consumer or household.
Personal information does not include:
Notice of Collection of Personal Information
The personal information we collect and the purpose for collecting it depends on your interactions with us and the specific relationship you have with us.
We may supplement the personal information you submit to us with information from third-party sources. For example, to protect the integrity of your account and if permitted under applicable law, we may supplement your registration information with address standardization data to verify the address you have entered is valid and to protect you against identity theft.
Categories Of Information We Collect, Sell, Or Disclose For A Business Purpose
In the previous twelve (12) months we have collected the following categories of personal information about consumers. This list also shows the categories of information we have sold in the previous twelve (12) months and the categories of information we have disclosed for a business purpose in the previous twelve (12) months.
|Category of Personal Information||Collected||Sold||Disclosed for a Business Purpose|
|Identifiers, such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.||Yes||No||Yes|
|California Customer Records (Cal. Civ. Code § 1798.80(e)), such as your address, telephone number, and (for job applicants only) your education and other information.||Yes||No||Yes|
|Protected classification characteristics under California or federal law, such as age, race, sex, religion national origin, and marital status.||Yes||No||Yes|
|Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.||Yes||No||Yes|
|Biometric Information, Genetic, physiological, behavioral, and biological characteristics, or identifying information, such as, fingerprints, faceprints, and voiceprints.||No||No||No|
|Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.||Yes||No||Yes|
|Geolocation Data, such as the physical location of your device.||Yes||No||Yes|
|Audio, electronic, visual, thermal, olfactory, or similar information.||Yes||No||Yes|
|Professional or employment -related information, Current or past job history.||Yes||No||Yes|
|Non-public education information (per theFamily EducationalRights and PrivacyAct (20 U.S.C.Section 1232g, 34C.F.R. Part 99)), such as personal information from your education records (for job applicants only).||No||No||No|
|Inferences, drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.||Yes||No||Yes|
Sources of Personal Information
We obtain the personal information listed above from the following categories of sources:
The Business Purposes For Which We Collect Or Sell Your Personal Information
We may collect or disclose personal information for the following business purposes:
The Categories Of Third Parties With Whom We Share Your Personal Information
Below is a list of third parties to whom we may disclose your personal information:
Your Rights And Choices Under The CCPA
Your Right To Know (access)
Under the CCPA you can request free of charge the following information covering the 12 months preceding your request:
Your Right To Request Deletion
You have the right to request we delete the personal information we collected from you, unless the CCPA recognizes an exception.
How To Exercise Your Rights
We must verify your identity before processing most requests, which may require you to provide additional information. In some instances, we may not be able to honor your request, such as when an exception applies or when we cannot verify your identity.
All requests for Your Right To Know will be honored within forty-five (45) days of receipt, unless we are unable to process your request in such a time, in which case we will provide you an explanation for the delay.
The Right to Opt-out of the Sale of Personal Information
The CCPA provides consumers with the right to stop businesses from selling their personal information. SoFi does not provide an opt-out option since it does not sell personal information as defined by the CCPA.
The Right To Non-Discrimination
You will not be discriminated against in any way for exercising your rights under the CCPA, including but not limited to:
Children’s Personal Information
We never intend to collect personal information from children under 13 years of age. If we learn or are notified that we have collected this information from a child under the age of 13, we will promptly remove the data from our system.
We do not sell personal information, including that of minors under the age of 16.
Submitting Requests on Another’s Behalf
If you intend to submit a request on behalf of someone else, you must provide us with appropriate power of attorney, guardian, conservator or trustee document(s) confirming you have the authority to act on behalf of the individual for whom you are submitting the request. To submit a request on behalf of someone else, please call us at 1-855-456-SOFI (7634).
SoFi takes your privacy seriously and maintains a process to respond to your concerns regarding violations of this Notice. If you believe that we haven’t complied with this Notice or have questions regarding your privacy with us, please contact us at [email protected] If you are reporting non-compliance with this Notice, please describe the issue in as much detail as possible without disclosing any sensitive information about you or third parties. We will respond to your request by email within 7-10 business days.
Changes And Modifications
SoFi may change or update this Notice periodically. When we do, we will let you know by appropriate means such as by posting the revised Notice on our website with a new “Last Updated” date. Any changes to this Notice will become effective when posted unless indicated otherwise.