Online Privacy Policy | Privacy Notice for California Residents | U.S. Consumer Privacy Notice

SoFi Employee Applicant Privacy Notice

Effective date – May 6, 2021

This Privacy Notice explains SoFi’s privacy practices regarding the personal information of job applicants and candidates. For full details, read our privacy policies. If you are a California resident, we describe our online and offline personal information practices and include information about your privacy rights in our California Privacy Policy.

Personal Information We Collect and Why We Collect It

Identification data – such as your name, alias, unique personal identifier, online identifier, Internet Protocol address, account name, driver’s license number (optional), website username and password, and other identifiers.

We collect this information to
• verify your identity;
• record and demonstrate how we have conducted the application and recruitment process;
• authenticate use/user, detect potential fraudulent use, and otherwise maintaining the security of the system; and
• enable third parties in the performance of background checks.

National identifiers – such as a national ID/passport, social security number (US only), national insurance number. In certain instances, we may be required to collect information related to your visa.

We collect this information to
• verify your identity; and
• ascertain employment eligibility.

Contact details – postal address, email address(es), phone number(s)

We collect this information to
• communicate with you and internal parties, on a strict need to know basis, regarding the application process.

Protected classification characteristics under California or federal law, such as age. If you choose to provide the following, we collect information about gender, race, veteran status, and whether you require reasonable accommodations. Please note that SoFi does not require that you provide this information to submit a job application.

We collect this information to
• document diversity and inclusion practices;
• make reasonable disability adjustments and accommodations, as applicable; and
• ascertain employment eligibility.

Professional or employment-related details – such as past/current job title/position, hire and separation dates, employer name.

We collect this information to
• review background and skills relative to role(s) for which you apply; and
• confirm information related to your prior employment.

Educational and professional background details – such as, schools attended, dates of attendance, status of graduation. In certain cases, you may also provide us with your official educational documentation, such as transcripts.

We collect this information to
• confirm information related to your education.

Commercial and transactional information – such as, records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

We collect this information to
• when applicable, perform a credit check after your acceptance of a conditional offer of employment.

Biometric information – such as, fingerprints, faceprints, and voiceprints. Note: We only collect biometric information after acceptance of conditional offers for certain roles, such as positions that require access to books and records of broker-dealers.

We collect this information to
• perform due diligence surrounding positions that will require access to books and records of broker-dealers.

Audio and visual information – such as, images and sounds captured during virtual meetings or closed-circuit recordings during on-site interviews.

We collect this information to
• conduct virtual and phone interviews; and
• take security precautions in or near our office locations.

Internet or other electronic network activity information – such as, browsing history, search history, and information regarding your interaction with websites, internet applications, or advertisements.

We collect this information to
• enable site functionality and accessibility;
• manage access and provide security;
• deliver a personalized experience, such as displaying open jobs that may interest you; and
• market and advertise.

Inferences, drawn from any of the information identified above to create a profile about a consumer reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We collect this information to
• match you with jobs; and
• help determine suitability to role(s).

Sources of Personal Information

SoFi collects your personal information from different sources.

• Directly from you or your authorized agents. For example, from forms you complete; your resume and other documents you share; and from communications you have with SoFi.
• Indirectly from you. For example, from your actions on our website ( or our mobile application.
• Professional employment job boards, such as LinkedIn, when you apply or share your profile information with us.
• Social media sites
• Marketing providers
• Marketing platforms for customer relationship management
• Personal references
• Applicant tracking systems
• Recruiting and staffing agencies
• Background check providers
• Online testing platforms

Personal Information Sharing

We share personal information with the following categories of third parties.

• Systems to manage human resources processes – We use cloud-based technology in the management of our human resources business processes from recruiting to onboarding of newly hired employees. We share your personal information in the management of these systems. If support is required regarding the use of the recruitment portal, we may share your personal information to resolve the matter.

• Data storage providers – We use cloud-based providers to securely store your personal information.

• Online testing providers – Depending on the job to which you applied, we may ask you to complete an online assessment carried out by third parties. To enable this service, we share your personal information so that you can access and take the test.

• Sales and marketing providers – We may share personal information for marketing purposes. However, we only market to people who have opted into marketing communications.

• Background check providers – We share your personal information with third parties to undertake a pre-employment background check.

•Credit reporting agencies – When applicable, we may share your personal information with credit reporting agencies to perform a credit check. In these cases, we follow all applicable legal requirements and obtain your consent before sharing your personal information for this purpose.

• Law and regulatory agencies – We may be required share your personal information in response to a valid subpoena or warrant from law enforcement agencies where we consider it necessary for the protection of our employees, members, customers, or our business interests.

If we receive a complaint or inquiry from you or a relevant regulator, we may share your personal information to facilitate proper handling of the matter.

We may also share your personal information, as necessary, to establish, exercise, or defend against potential, threatened or actual civil litigation or criminal prosecution.

•Acquirers of our business or assets – We may share your personal information to protect the vital interests of another person; in connection with the sale, assignment, or other transfer of all or part of our business; or with your consent.

Cookies and Other Tracking Technologies

A cookie is a small piece of data or text file that a website asks your browser to store on your device when you visit a site. Sometimes this file is used to remember information about you, such as your language preference or login information. Those cookies are set by us and called first party cookies. We may also use third party cookies, which are cookies from a domain different from the domain of the website you are visiting. We use these for advertising and marketing efforts and to understand your browsing of our website (for example, which page you visit or how long you stay on each page).

You generally can accept or decline cookies. Most web browsers give you a choice to modify your browser settings to decline some or all cookies. Not accepting cookies may make certain features of the site unavailable to you.

Third-Party Websites

This website may contain links to other websites, including social media websites hosted by third-party providers; however, this Privacy Notice only addresses SoFi’s collection, use, and disclosure of your information collected for purposes of employment candidacy. If you choose to link to an external website, you will leave our website and we are not responsible for the privacy practices of any third parties or the content of linked websites. We encourage you to read the applicable privacy policies/notices of these parties or websites.

Personal Information of Children

We do not knowingly collect the personal information of children under the age of 16.

Do Not Track

SoFi is required to indicate whether it honors “Do Not Track” settings in browsers. We do not monitor or respond to Do Not Track browser requests.


You may submit a request by using our self-service Personal Information Request Form, emailing us at [email protected] or by calling us at 1-855-456-SOFI (7634).

Date Last Updated – May 6, 2021

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