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SoFi Blog
Tips and news—
for your financial moves.
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Welcome to SoFi. We’re here to help.
Welcome to SoFi.
We’re here to help.
Your personal line of credit with First Republic Bank is being integrated into SoFi. We’re here to answer your questions and provide service you can count on.
What action is required?
The savings and experiences of members herein may not be representative of the experiences of all members.
Savings are not guaranteed and will vary based on your unique situation and other factors.
Our number one goal is helping members get their money right.
Every SoFi product is built around our members’ needs so they have the tools to make smart money moves. For some, getting their money right means being debt free. For others, it’s building an investment portfolio or buying a home. No matter what it means to you, we’re here to help you realize all your ambitions.
How SoFi works
Are you new to SoFi?
Set up a SoFi servicing account now to view your loan details from First Republic Bank. Please note, you will not be able to make payments or account changes through this servicing account until March 2024. Until then, continue making payments through your account with First Republic Bank to avoid becoming delinquent on your loan.
Create your SoFi servicing account
Are you a current SoFi member?
Set up a SoFi servicing account now to view your loan details from First Republic Bank. Please note, this SoFi servicing account is not connected to the larger SoFi banking platform just yet, so you won’t see your personal line of credit linked within the SoFi app, and you cannot make payments or account changes through this new SoFi servicing account until later this year. Until then, continue making payments through your account with First Republic Bank to avoid becoming delinquent on your loan.
Create your SoFi servicing account
Achieve all your ambitions, all in one app with SoFi.
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FAQs
Why is my account being transferred to SoFi?
First Republic Bank is now part of JPMorgan Chase, and in order to provide the best experience for your Personal Line of Credit, JPMorgan Chase has decided to integrate with SoFi for your PLOC servicing needs.
Where do I make payments?
At this time, payments should continue to be made through First Republic Bank. Communication will be sent in the near future detailing when payments can start being made through SoFi. In the meantime, please create a SoFi Servicing account to view your Personal Line of Credit which can be done at https://sofi.loanpro.software/
What if I have questions about my loan between February & March 2024?
First Republic Bank and SoFi are working together to ensure you have the best experience. It’s best to continue calling First Republic Bank on any detailed questions about your loan.
You can contact them at (888) 408-0288. Their Hours of Operation include:
Mon-Fri: 4 a.m. to 10 p.m. PT
Sat: 6 a.m. to 8 p.m. PT
Sun: 7 a.m. to 5 p.m. PT
When can I begin making payments on SoFi?
Starting March 18th, SoFi will be the new servicer of your PLOC and you will be able to start making payments on SoFi’s PLOC servicing portal.https://sofi.loanpro.software/
I’m on autopay, do I need to take action?
Your autopay will transfer over to SoFi so there is no action at this point. In March, we will ask you to verify that the details on your account look accurate.
I am an existing SoFi member who also has a PLOC, why can’t I see my PLOC on SoFi.com?
At this time, your PLOC is not part of your regular SoFi account, so you will need to create a SoFi Servicing account. It is our goal to migrate your PLOC information over to SoFi.com in the near future.
What will happen if I do not create an account for PLOC Servicing?
Not creating a SoFi Servicing account could cause issues with your loan. It will be important to review your loan on the SoFi Servicing platform to ensure the account looks accurate and that autopay continues to be set up.
I have autopay, will I still see FRB on my bank statement
Until the transition happens, you will see FRB on your bank statement. After March 2024, SoFi will begin drawing from your bank account, and you will see SoFi Bank, N.A., Personal Line of Credit on your statements.
Questions?
We want to ensure your transition to SoFi is seamless.
Ask us anything—our service team is available Monday–Friday from 7am–7pm PST.
Call 1-833-925-7634
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