Common Student Loan Servicers

Common Student Loan Servicers

If you borrowed a federal student loan to pay for higher education costs, you won’t make payments directly to the government. There are a number of loan servicers who work with the U.S. Department of Education to oversee loan repayment for federal student loans.

Understanding who your loan servicer is, and what they do is essential for the loan repayment process.

Key Points

•   Student loan servicers manage the billing and services for federal student loans.

•   They assist with repayment plan selection, loan consolidation, and application for deferment or forbearance.

•   Common servicers include Edfinancial, MOHELA, and Nelnet.

•   Borrowers can find their servicer through the National Student Loan Data System.

•   It’s important to maintain contact with your servicer to manage loans effectively.

What Are Student Loan Servicers?

Student loan servicers are companies that take care of the disbursement, billing, and customer service aspects of your federal student loans. They can help you figure out things like which repayment plan you should be on and whether to consolidate your student loans.

Need deferment or forbearance? They can also help you set that up. Loan servicers are basically a one-stop shop for everything you need to know or changes you need to make on your federal student loans.

List of Major Student Loan Servicers & Companies

Here are some of the major student loan servicers:

EdFinancial Services (HESC)

Address: P.O. Box 36008, Knoxville, TN 37930-6008
Phone: 1 (855) 337-6884
Website: www.edfinancial.studentaid.gov

Located in Knoxville, Tennessee, Edfinancial Services has been providing loan servicing for over 30 years. They work with both federal and private student loans, as well as schools that need help with things like financial aid processing.

MOHELA

Address: 633 Spirit Drive, Chesterfield, MO 63005-1243
Phone: 1 (888) 866-4352
Website: www.mohela.studentaid.gov

MOHELA is a student loan servicer headquartered in St. Louis, Missouri with offices in Columbia, Missouri and Washington, DC. They have been around for over 40 years and focus primarily on federal student loans.

Nelnet

Address: P.O. Box 82561, Lincoln, NE 68501-2561
Phone: 1 (888) 486-4722
Website: https://nelnet.studentaid.gov/welcome

Nelnet is one of the biggest student loan servicers in the country. Headquartered in Lincoln, Nebraska, they service federal and private student loans under their financial services division. They also acquired Great Lakes Educational Loan Services, began servicing student loans from FedLoans, and are a for-profit company listed on the New York Stock Exchange.

Aidvantage

Address: For general correspondence, P.O. Box 300001, Greenville, TX 75403-3001
Phone: 1 (800) 722-1300
Website: https://aidvantage.studentaid.gov/

Aidvantage, a branch of Maximus Education, LLC, is servicing either Direct or FFEL federal loans for the U.S. Department of Education. Aidvantage took over the loans that were formerly administered by Navient, a student loan servicer who stopped working with the U.S. Department of Education in September 2021.

ECSI

Address: For assistance requests, P.O. Box 1289, Moon Township, PA 15108
Phone: 1 (888) 549-3274
Website: https://heartland.ecsi.net/

Founded in 1972, ECSI stands for Educational Computer Systems, Inc. In addition to working as a student loan servicer for federal student loans, they also provide support with tax document services, tuition payment plans, and refund management.

Default Resolution Group

Address: Correspondence can be sent to P.O. Box 5609, Greenville, TX 75403-5609
Phone: 1 (800) 621-3115
Website: https://myeddebt.ed.gov/

Part of the U.S. Department of Education, this organization provides information and assistance for borrowers who have federal student loans in default or have received a grant overpayment. Grants, such as a Federal Pell Grant, may need to be partially repaid in the event the student receives an overpayment.

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How to Find Out Who Your Student Loan Servicer Is

You don’t get to pick your student loan servicer, since they’re assigned to you when your loan is disbursed. If you’re not sure who your loan servicer is, don’t worry. Finding your servicer is easy. You can look it up by visiting the Department of Education’s student aid website, which has all the information about your federal student loans and contact information for the loan servicers.

Additionally, in some cases, student loans may be transferred between servicers due to the company’s closure, the expiration of a government contract, and more. Should this happen, borrowers are supposed to be notified of the change.

Can You Change Your Student Loan Servicer?

While sometimes student loans can be transferred from one servicer to another, this usually doesn’t happen simply because a borrower requests it. The main way you can change servicers is if you refinance your student loans from federal loans to private student loans.

By refinancing, you can potentially cut interest costs over the life of the loan, if you’re able to qualify for a more competitive interest rate. Refinancing can also allow you to adjust the repayment term on the loan, though extending the loan’s repayment term may increase the interest costs over the life of the loan.

However, there are also some downsides. If you refinance your federal student loans with a private lender, you’ll no longer be eligible for income-based repayment, and you might lose other federal loan protections like the option for deferment or forbearance or Public Service Loan Forgiveness. This may be important if you are uncertain about your future income or you are struggling with your repayment.

​​Private Student Loans

The loan servicer on a private student loan is typically the lender. Private loans can be helpful for students looking to fill funding gaps when federal aid and scholarships aren’t enough to pay for tuition. They don’t always offer the same benefits as federal student loans, like options for deferment or the ability to pursue Public Service Loan Forgiveness, so they are generally considered only if a student has closely reviewed all other options.

The Takeaway

Student loan servicers are private companies that work with the U.S. Department of Education to administer federal student loans. They manage student loan payments, oversee deferment or forbearance applications, and provide assistance to borrowers with questions about their repayment plan or their student loans in general. Private student loans are generally managed by the lender.

Looking to lower your monthly student loan payment? Refinancing may be one way to do it — by extending your loan term, getting a lower interest rate than what you currently have, or both. (Please note that refinancing federal loans makes them ineligible for federal forgiveness and protections. Also, lengthening your loan term may mean paying more in interest over the life of the loan.) SoFi student loan refinancing offers flexible terms that fit your budget.


With SoFi, refinancing is fast, easy, and all online. We offer competitive fixed and variable rates.

FAQ

What is the most common student loan?

Federal student loans are the most common type of student loan borrowed to pay for higher education costs. Federal student loans include Direct Subsidized and Unsubsidized loans and PLUS Loans. Approximately 92% of student loans are currently federal ones.

Who are the main student loan servicers?

The U.S. Department of Education works with several student loan servicers who manage and administer all federal student loans. Private student loans are, for the most part, serviced by the lender who made the loan. In some cases, your loan servicer may change. If it does, you should receive a notice of the change.

What do loan servicers do?

Loan servicers are companies that manage the different facets of student loan repayment. They administer the loan, collect payments, and provide assistance to customers with questions related to their student loan repayment.


SoFi Student Loan Refinance
Terms and conditions apply. SoFi Refinance Student Loans are private loans. When you refinance federal loans with a SoFi loan, YOU FORFEIT YOUR ELIGIBILITY FOR ALL FEDERAL LOAN BENEFITS, including all flexible federal repayment and forgiveness options that are or may become available to federal student loan borrowers including, but not limited to: Public Service Loan Forgiveness (PSLF), Income-Based Repayment, Income-Contingent Repayment, extended repayment plans, PAYE or SAVE. Lowest rates reserved for the most creditworthy borrowers.
Learn more at SoFi.com/eligibility. SoFi Refinance Student Loans are originated by SoFi Bank, N.A. Member FDIC. NMLS #696891 (www.nmlsconsumeraccess.org).

SoFi Loan Products
SoFi loans are originated by SoFi Bank, N.A., NMLS #696891 (Member FDIC). For additional product-specific legal and licensing information, see SoFi.com/legal. Equal Housing Lender.


Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

External Websites: The information and analysis provided through hyperlinks to third-party websites, while believed to be accurate, cannot be guaranteed by SoFi. Links are provided for informational purposes and should not be viewed as an endorsement.
Third-Party Brand Mentions: No brands, products, or companies mentioned are affiliated with SoFi, nor do they endorse or sponsor this article. Third-party trademarks referenced herein are property of their respective owners.

Third Party Trademarks: Certified Financial Planner Board of Standards Center for Financial Planning, Inc. owns and licenses the certification marks CFP®, CERTIFIED FINANCIAL PLANNER®

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Smart Ways to Use Your Money After Graduation, Before Student Loan Payments Begin

Graduating from college can be one of the most exciting events in your life, but navigating everything that comes after — finding an apartment, paying bills, and going to work every day — can be a challenge.

Plus, many graduates’ student loans start coming due. After you graduate, leave school, or drop below half-time enrollment, you typically have a six-month grace period before you must begin making payments on your federal student loans. The grace period for private student loans varies by individual lender.

There’s no one “best” way to handle finances after graduation, but some tips can help you think through both short- and long-term goals and make some solid financial plans. Let’s take a look at a few tips on managing your money after graduation.

Key Points

•   The first six to nine months after graduation are crucial for establishing strong financial habits, such as budgeting, saving, and spending less than you earn.

•   You’ll first want to create a budget and start building an emergency savings fund. Ideally, you’ll save three to six months’ worth of living expenses.

•   As a new college graduate, it’s also important to pay down high-interest debt, start saving for retirement, learn how to invest, and save for big-ticket items, such as a down payment on a home.

•   During the student loan grace period, you should avoid overspending or delaying all financial planning.

•   Consider making interest-only student loan payments during the grace period or refinancing your student loans to potentially lower your rate. Be aware that when you refinance, you lose access to federal benefits.

Why the First 6-9 Months After Graduation Matter Financially

Think of the first six to nine months after graduation as the time you take to build a good financial footing, particularly if you have impending student loans. The habits you put into place now can help propel you in the right direction later, including setting you up for solid lifelong money habits.

For example, putting together a budget, saving money, and aiming to spend less than you make can serve you well for the rest of your life.

8 Smart Financial Moves to Make Before Full Repayment Begins

What types of financial moves should you make before your student loan payments start? Let’s take a look.

Build an Emergency Fund

An emergency fund is your backup in case something surprising happens, like a car breakdown, a sudden medical bill, or another (hopefully temporary) disaster. Without an emergency fund, you may be forced to rely on credit cards or payday loans to pick up the slack, which could put you into an undesirable debt cycle.

How much should you save? This amount depends on your specific lifestyle. What expenses have cropped up in the past? Knowing that number can help you set a savings goal. Many experts also suggest setting enough aside to be able to cover three to six months’ of living expenses. You can calculate your living expenses by adding up all your expenses (rent, insurance, utilities, phone, transportation, credit card payments, etc.) and deducting that amount from your take-home pay.

Even if you don’t think you can save much, try setting any small amount aside to help pad your emergency fund.

Recommended: How to Build an Emergency Fund in 6 Steps

Start Budgeting with Confidence

Ideally, budgeting should give you freedom, not leave you feeling restricted. Think of a budget as a roadmap for where your money goes. Here are the steps to create a budget:

•  Calculate your income. Add up your income based on your paystub or other earnings, such as money from a side hustle or second job. (Yes, even Doordash gigs count!)

•  Know how much you spend. Know how much goes out of your account each month, through loans, insurance, housing, utilities, food, health care, transportation, etc. Don’t forget to include the fun stuff — entertainment, eating out, etc.

•  Choose your budgeting method. You can choose from several budgeting methods. One method allows you to allocate your money into different categories (needs, wants, and savings and goals) which correspond to percentages: 50/30/20 or 70/20/10. (For example, 50% goes toward things you need, 30% goes toward things you want, and 20% goes toward savings and goals.) You can also opt for a zero-based budget, where every dollar gets assigned a job before the month begins. You subtract from your income until you get to $0 with a zero-based budget.

•  Make adjustments: Do you need to change anything with your budget as you’re working through it? Consider adding a buffer in your budget to accommodate any financial challenges, such as a cracked car windshield or an emergency dental visit. Your budget will likely change from month to month, so don’t be afraid to tweak your spending (or up your income due to a lucrative side gig!).

Open a High-Yield Savings Account

Savings accounts can be a good place to park money you want to save for emergencies or for building up savings. High-yield savings accounts can offer new graduates a higher interest rate compared to regular savings accounts. Regular savings accounts average just 0.38% as of August 2025. High-yield savings account returns vary, but they can be as high as 5.00%.

Pay Down High-Interest Debt

High-interest debt usually exceeds the rates for mortgages and student loans, often carrying interest rates above 8.00%. Credit card debt is a common example of high-interest debt. The higher your interest rate, the longer it can take to pay off what you owe, especially if you only make the minimum payments. Paying down debt more quickly can help you make an impact on the amount you owe.

Making more than the minimum payments or trying the debt avalanche method can help you get rid of your debt faster. The debt avalanche method involves paying off the debt with the highest interest rate first, then moving on to the debt with the next-highest interest rate until you pay off all your debts.

Start a Roth IRA or Contribute to Retirement

A Roth IRA is an individual retirement account in which qualified distributions are tax-free. This means when you take money out in retirement, you won’t have to pay any tax on it.

The IRA contribution limit is $7,000 in 2025 for those under age 50. Assuming you invested the full amount ($583.33 per month) every year starting at age 22, you could retire at age 67 with $6,114,761 — even if you never invested more than $7,000 each year (assuming a 10% growth rate).

You can also contribute to an employer-sponsored retirement plan. One of the best reasons to invest in a workplace plan is the employer match, meaning your company will contribute funds to your retirement account as well. For example, your company might match dollar-for-dollar up to 3% of your salary or 50 cents per dollar on contributions up to 6%. The type of retirement plan you have determines the amount you can contribute. The longer you leave money in your plan, the more ownership you have of your account, and the more you’ll earn over time.

Whether you invest in your employer’s plan or a Roth IRA (or both!), you can use the power of compound interest to build a large nest egg for retirement.

Invest Small, Learn Fast

Even if you have limited funds after graduation, investing small amounts can still add up and grow significantly over time. Compound interest means you earn interest on the money you save, and in turn, that money earns interest. Over time, any amount of money you invest can grow.

Learn as much as you can about investing in the stock market to pick up the basics, formulate a plan, and stick to it. Doing so can help you build financial security and build your retirement.

Recommended: How to Start Investing: A Beginner’s Guide

Upskill with Online Courses or Certifications

Online courses and certifications are great ways to learn how to invest or learn more about the stock market. For example, the Wharton School at the University of Pennsylvania offers an online class and certificate program about value investing. The class teaches you how to invest in undervalued stocks and how to put specific investing strategies into place. At $4,800 for an 8-week class, it’s an investment in itself.

However, plenty of free courses can be found through platforms like Udemy, Coursera, Morningstar, Khan Academy, and MIT’s Open CourseWare. Just make sure you’re choosing a course from a reliable, trusted source.

Save Toward Big Life Milestones

What do you dream about accomplishing someday? Your list might include:

•  Save for a car

•  Go to graduate school

•  Save for a down payment on a house

•  Get married

•  Start a business

•  Have kids and save for their college

•  Retire by a certain age

No matter your goal, it’s a good idea to write down the amount you think you might need for each and then put a savings plan into action to make it happen. Writing down your goals is one of the best ways to ensure you achieve them; you’re 42% more likely to achieve your goals if you write them down.

What to Avoid During the Grace Period

You have a short time before the student loan grace period ends. What should you avoid doing with your money? Let’s take a look.

Avoid Delaying All Financial Planning

Don’t skip financial planning during the grace period. In other words, you want to take advantage of the time you have to figure out exactly how much you can spend per month on housing, food, transportation, and other expenses. How do those numbers match up with your first job?

The more time you spend crunching the numbers, the more quickly you can determine how to comfortably live within your new take-home pay. The grace period offers an advantage in that it allows you a bit of a buffer as you’re experimenting. For example, if you go slightly over your grocery budget in the second month after graduation, you can adjust more easily since you still have some flexibility before student loan payments begin.

No matter what, start planning right away with the numbers at your disposal.

Avoid Overspending Due to Lower Payments

When figuring out how much you can spend per month, you may be tempted to overspend in other areas of your life. You may also be tempted to make just the minimum payments on debt, particularly credit card debt. Making just the minimum payments on a credit card can turn small purchases into years and years of payments.

For example, if you have a $5,000 credit card balance with a 23.00% APR and minimum payment of $100, it would take 14 years to pay off the card balance and you would owe over $11,739 in interest alone.

Even though you have the option to make the minimum payment (and potentially overspend in other areas), it isn’t in your best interest. Keep your expenses low and make more than the minimum payment.

What Is an Interest-Only Student Loan Repayment Plan?

Paying interest-only means you make only the interest payments on a student loan. Student loans are broken up into the following: the principal balance, the interest, and the fees. Here’s a quick definition of each:

•   Principal: The amount you borrowed

•   Interest: The continuous cost of borrowing the original principal amount

•   Fees: The one-time, upfront charges for lender services like processing the loan

You must make a minimum payment when you repay your student loans, which goes toward both principal and interest. More goes toward interest rather than principal at the beginning, but eventually, you shift toward paying more toward principal.

You can pay down interest or make prepayments on student loans while you’re in school or during the grace period, especially on Federal Direct Unsubsidized Loans, which accrue interest while you’re in school. Making these payments can lower your overall balance and shorten the amount of time you pay back your loan.

How Interest-Only Repayment Can Help You Save Early On

Making payments before they’re due or paying more than the amount you owe each month can reduce the interest you pay over time and reduce your overall loan amount. Check with your loan servicer to learn more about how to make prepayments.

Recommended: How to Live with Student Loan Debt

Refinancing Student Loans

Refinancing student loans can be a smart financial move for many graduates. By refinancing, you can potentially lower your interest rate, which can reduce your monthly payments and the total amount of interest you pay over the life of the loan. Refinancing also allows you to consolidate multiple loans into a single payment, simplifying your debt management and making it easier to keep track of your financial obligations.

However, refinancing isn’t without its drawbacks. When you refinance federal student loans with a private lender, you lose access to federal benefits such as income-driven repayment, loan forgiveness programs, and deferment options. It’s important to weigh these potential losses against the savings you might gain from a lower interest rate.

Before making a decision, consider consulting with a financial advisor to ensure that refinancing aligns with your long-term financial goals and current financial situation.

💡 Quick Tip: Refinancing comes with a lot of specific terms. If you want a quick refresher, the Student Loan Refinancing Glossary can help you understand the essentials.

The Takeaway

Now that you know what to do after college and before student loan payments start, a quick reminder: There’s no right or wrong way to handle your money after graduation. However, one of the best things you can do is to get a bird’s eye view of your finances. What will you have coming in, and what will come out of your paycheck each month?

Whenever you can, look to the future. Think past what’s right in front of you and make smart moves toward the next big thing, whether it’s saving for a car or paying off your student loans. It’s exciting to think about all your future goals. You can achieve them, especially if you break them down into smaller savings goals.

Looking to lower your monthly student loan payment? Refinancing may be one way to do it — by extending your loan term, getting a lower interest rate than what you currently have, or both. (Please note that refinancing federal loans makes them ineligible for federal forgiveness and protections. Also, lengthening your loan term may mean paying more in interest over the life of the loan.) SoFi student loan refinancing offers flexible terms that fit your budget.


With SoFi, refinancing is fast, easy, and all online. We offer competitive fixed and variable rates.

FAQ

What are the smartest ways to use your money after graduating college?

You can use your money in several ways after graduating college. However, you may want to prioritize saving for an emergency fund and using money to pay off any existing debt. For example, if you have $1,000 in credit card debt, you may want to consider getting the credit card debt paid off and then saving three to six months’ worth of expenses in an emergency fund. Try being as financially responsible as possible before your loan grace period ends.

Why is the student loan grace period important for financial planning?

You can use the student loan grace period to plan how you’ll handle your money before your student loan payments come due. For example, you can budget and live as if you actually do have a payment, even though you won’t owe anything for several months. Doing so can help you gauge how well you’re handling money, from budgeting for groceries to figuring out how much you can spend each month for entertainment. The earlier you can get a handle on how you’ll spend your money, the better off you’ll be in the long run.

Should I start making student loan payments during the grace period?

You can start making student loan payments during the grace period if you choose. Making student loan payments during this time can help shorten your loan term or reduce the amount you’ll owe overall. Even if it seems like a small amount, applying extra money toward your loans consistently over time can save you money.

Is it a good idea to open a Roth IRA right after graduation?

The earlier and more consistently you start saving for retirement, the more money you’ll have in your nest egg sooner. However, it’s more important to ensure you have the essentials covered, like food and shelter. Once you know you’ll have enough money for the necessities, then you can start investing in a Roth IRA.

What financial mistakes should recent college graduates avoid?

New college graduates should avoid paying bills late or not paying them at all, and racking up debt (credit cards, a new car). And the earlier grads can get to a few key financial to-dos, the better: budgeting, creating an emergency fund, and paying down existing debt. Get a handle on your money and put financial responsibility first on your priority list. Doing so can help set you up for financial success.


Photo Credit: iStock/nirat

SoFi Student Loan Refinance
Terms and conditions apply. SoFi Refinance Student Loans are private loans. When you refinance federal loans with a SoFi loan, YOU FORFEIT YOUR ELIGIBILITY FOR ALL FEDERAL LOAN BENEFITS, including all flexible federal repayment and forgiveness options that are or may become available to federal student loan borrowers including, but not limited to: Public Service Loan Forgiveness (PSLF), Income-Based Repayment, Income-Contingent Repayment, extended repayment plans, PAYE or SAVE. Lowest rates reserved for the most creditworthy borrowers.
Learn more at SoFi.com/eligibility. SoFi Refinance Student Loans are originated by SoFi Bank, N.A. Member FDIC. NMLS #696891 (www.nmlsconsumeraccess.org).

SoFi Loan Products
SoFi loans are originated by SoFi Bank, N.A., NMLS #696891 (Member FDIC). For additional product-specific legal and licensing information, see SoFi.com/legal. Equal Housing Lender.


Non affiliation: SoFi isn’t affiliated with any of the companies highlighted in this article.

Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

Third-Party Brand Mentions: No brands, products, or companies mentioned are affiliated with SoFi, nor do they endorse or sponsor this article. Third-party trademarks referenced herein are property of their respective owners.

Tax Information: This article provides general background information only and is not intended to serve as legal or tax advice or as a substitute for legal counsel. You should consult your own attorney and/or tax advisor if you have a question requiring legal or tax advice.

Third Party Trademarks: Certified Financial Planner Board of Standards Center for Financial Planning, Inc. owns and licenses the certification marks CFP®, CERTIFIED FINANCIAL PLANNER®

External Websites: The information and analysis provided through hyperlinks to third-party websites, while believed to be accurate, cannot be guaranteed by SoFi. Links are provided for informational purposes and should not be viewed as an endorsement.

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What’s Next After My Student Loan Was Sold to Another Company?

If your student loan was sold to another company, you will be notified of your new servicer and make your same monthly payment to them. Your old lender will send the monthly payments to your new lender while this transition occurs, but it’s still ultimately up to you to make sure it’s getting to the new lender by the payment due date.

Selling student loans between companies is a common practice, but learning that your loan was sold to another company might feel jarring if you aren’t prepared for what this entails. If a student loan transfer occurs while you’re paying back your loan, here’s what you should know.

Key Points

•  When your student loan is sold to another company, you will receive a notification from your current lender, typically via mail or email, informing you of the change.

•  The new loan servicer will take over the management of your loan, including handling payments, customer service, and any future communications.

•  It’s important to verify the new servicer’s information and update your payment methods, such as automatic bank transfers, to ensure uninterrupted repayment.

•  The terms of your loan, including the interest rate and repayment schedule, should remain the same, but it’s a good idea to review the new servicer’s policies and procedures.

•  If you have any questions or concerns about the transfer, you can contact both your old and new servicers for clarification and support.

Student Loans Explained

Student loans are an installment-based financing option for students who don’t have cash on-hand to pay for their education. Federal loan funds are offered by the Education Department, such as Direct Loans. You can also borrow private student loans from nongovernment sources, such as banking institutions, credit unions, and online lenders.

When you borrow a student loan, the lending company provides you with a lump-sum loan disbursement to pay for school. In exchange, you agree to make incremental monthly payments to the lender for the principal loan balance plus accrued interest. Your repayment period is predetermined and is on your loan agreement. Typically, you’ll have multiple years to repay your student loan in full.

Most federal student loans, such as Direct Subsidized Loans and Direct Unsubsidized Loans, are not due until you graduate, withdraw, or drop below half-time enrollment. You will also have a six-month grace period on these loans. Private student loans typically are not due while in school, either, and may come with their own grace period. This will vary by lender, so make sure to look at all the details of the loan before signing.

How Selling Student Loans Works

While you’re engaging with your lender or servicer during the repayment period, a separate process can take place behind the scenes among lenders.

Whether you have federal or private student loans, the existing company that owns your loan might sell or transfer your student loans to another lender or servicer. How selling student loans works is essentially how it sounds — the current owner of your loan sells the loan account for the cost of the loan balance, plus an additional fee based on the loan terms.

Lenders sell the student loans they create to get the account off of its balance sheet and to increase their liquidity. Since the loan is sold at a premium, the original lender uses that money to create more loans for new borrowers.

Your Loan Servicer After a Student Loan Transfer

The new company that purchased your loan might technically be your lender and loan servicer; in this case, you’d make payments directly to your new lender.

Conversely, your new lender might have purchased your loan, but hired a third-party company to service the loan. In this scenario, you’d send your monthly payments to the third-party servicer that’s partnering with the loan company.

What to Do If Your Student Loan Is Transferred to Another Company

Transferring lenders shouldn’t greatly impact you or the terms of your loan. During the time leading up to the official transfer date and shortly afterward, however, you can protect yourself with a few simple steps.

Expect an Alert From the Company

Your current loan company should communicate the student loan transfer in advance. Typically, you’ll receive an email or mailed letter which details the new company’s name and contact information, transfer date, and possibly payment instructions for your repayment plan.

During this preliminary period, continue making payments based on your usual due date. If you just stop paying your student loan, you risk incurring late payments or delinquency.

Make Sure It Is Not a Scam

When public announcements about student loan transfers are released, scammers might take advantage of unsuspecting borrowers by posing as their new lender or servicer.

For example, you might receive an unsolicited phone call from a scammer alleging that they need your credit card number to set up your student loan account for autopay.

The best way to avoid scams for student loans during a transfer is by confirming the new company’s name and contact information directly with your original lender.

Contact New Company

Once you’ve confirmed who’s taking over your student loans, reach out to the new company to ask how you should make payments once your loan is transferred to its system.

After the transfer takes place, create an online account through the company’s website to access your student loan details. From there, make sure your payment information is correct and that you’ve enrolled in automatic payments, if desired. Upon creating your account, double-check that the loan data the company received matches your records.

This includes your remaining loan amount balance, interest rate, term, and repayment plan. If anything is incorrect, contact your servicer immediately to correct the issue.

Recommended: Understanding a Student Loan Statement

Can I Refinance My Student Loans If They Are Transferred?

If your student loan was sold and you are dissatisfied with your experience with the new company, refinancing can be an option.

Refinancing student loans lets you transfer your student loan to another lender. The difference with this type of transfer is that it creates an entirely new loan in place of your old one. With a new refinance lender, your loan details, such as interest rate and terms, will change.

No two lenders have the exact same refinance student loan offer. Borrowers with a strong credit profile and low debt-to-income ratio, however, can qualify for the most competitive interest rates.

If you choose to refinance your federal student loans with a private lender, you will lose access to certain federal benefits, such as student loan forgiveness and income-driven repayment plans. If you are currently using these benefits or plan to in the future, it is not recommended to refinance your student loans.

The Takeaway

Selling student loans is ultimately one way in which financial institutions can secure enough liquidity to create new loans for students. Although you don’t have control over whether your loan is sold or not, it doesn’t affect the fine details of your student loan debt. You’ll still owe the amount that’s unpaid for the duration of your term and be charged the same rate.

Looking to lower your monthly student loan payment? Refinancing may be one way to do it — by extending your loan term, getting a lower interest rate than what you currently have, or both. (Please note that refinancing federal loans makes them ineligible for federal forgiveness and protections. Also, lengthening your loan term may mean paying more in interest over the life of the loan.) SoFi student loan refinancing offers flexible terms that fit your budget.


With SoFi, refinancing is fast, easy, and all online. We offer competitive fixed and variable rates.

FAQ

What happens when your student loan gets sold?

If your loan was sold to another company, your original loan’s unpaid balance, interest rate, and repayment terms remain the same. You’ll need to direct your payments to the new company if it’s also servicing your loan. If the new company purchased your loan, but is not servicing it, reach out to them to confirm where your payments should be sent.

What happens when student loans are transferred?

Your student loan details, including your outstanding balance, interest rate, and repayment period, won’t change during a student loan transfer. Before the transfer takes place, you’ll receive a notice from your lender or servicer. Once the transfer is complete, check your loan details to ensure it’s accurate, and confirm where to send future payments so they arrive on time.

Can a student loan be sold to a collections agency?

Yes. Student loans that are in default — meaning the borrower has stopped making payments for an extended period — can be sold to a collections agency. The collection agency will take every legal measure to collect the unpaid debt, including suing you in court.


Photo credit: iStock/LumiNola
SoFi Student Loan Refinance
Terms and conditions apply. SoFi Refinance Student Loans are private loans. When you refinance federal loans with a SoFi loan, YOU FORFEIT YOUR ELIGIBILITY FOR ALL FEDERAL LOAN BENEFITS, including all flexible federal repayment and forgiveness options that are or may become available to federal student loan borrowers including, but not limited to: Public Service Loan Forgiveness (PSLF), Income-Based Repayment, Income-Contingent Repayment, extended repayment plans, PAYE or SAVE. Lowest rates reserved for the most creditworthy borrowers.
Learn more at SoFi.com/eligibility. SoFi Refinance Student Loans are originated by SoFi Bank, N.A. Member FDIC. NMLS #696891 (www.nmlsconsumeraccess.org).

SoFi Loan Products
SoFi loans are originated by SoFi Bank, N.A., NMLS #696891 (Member FDIC). For additional product-specific legal and licensing information, see SoFi.com/legal. Equal Housing Lender.


Non affiliation: SoFi isn’t affiliated with any of the companies highlighted in this article.

Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

Third-Party Brand Mentions: No brands, products, or companies mentioned are affiliated with SoFi, nor do they endorse or sponsor this article. Third-party trademarks referenced herein are property of their respective owners.

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Can You Stop Student Loan Wage Garnishment?

While at the office, you get an email from the HR department, inviting you down to pay them a visit. Uh-oh. What could possibly be up? You’re a rock star on the job, so you cannot imagine what the trouble could be.

The good news: You’re not getting fired. The bad news: They tell you that part of your wages are going to be garnished in order to pay back your outstanding school loans.

Key Points

•   Federal student loan wage garnishment allows up to 15% of disposable income to be withheld without a court order if loans go into default.

•   Prevention strategies include enrolling in income-driven repayment (IDR), requesting forbearance or deferment, and setting up automatic payments.

•   Prevention strategies include enrolling in income-driven repayment (IDR) plans, requesting forbearance or deferment, and setting up automatic payments.

•   Consolidation or refinancing may stop wage garnishment, though consolidation requires “satisfactory repayment arrangements” and refinancing federal loans removes federal protections.

•   To consolidate a defaulted loan under garnishment, the garnishment order must first be lifted or the court judgment vacated.

What Is Student Loan Wage Garnishment?

Student loan wage garnishment is a tough thing to face; what makes it doubly troublesome is the official letter from the U.S. Education Department that notifies your employer that a percentage of your paycheck will now go directly to paying back your outstanding student loan balances.

This may be something that would be a big enough bummer when you’re the only one who knows about it. When your employer is let in on the secret, and ordered by the government to reconfigure your paycheck, the awkwardness knows no bounds.

Student loan wage garnishment does not make it easy for you or your employer. Your company’s payroll department generally executes (and sometimes calculates) the student loan garnishment amount, and forwards the payments to the correct agency or creditor. In some cases, your employer can be held liable for the full amount or a portion thereof for failure to comply with the garnishment. This can include interest, court fees, and legal costs.

If it’s any consolation, you would not be alone in this situation. According to the Education Data Initiative, an average of 6.28% of student loan debt is in default at any given time. The Institute for College Access and Success says that 4 million Direct loan borrowers and 2.8 million FFEL borrowers were in default as of September 2024. Wage garnishment for defaulted student loans was paused for a few years, but it’s likely to tick back up now that the pause is over. Outstanding student loan debt in the U.S. now exceeds $1.8 trillion.

Now for the micro: according to a study by the ADP Research Institute , 7.2% of employees had their wages garnished in 2013 (the latest research we could find on this). Of that total, 2.9% of those garnishments were from student loan and court-ordered consumer debt garnishment.

Defaulting on your student loan is not ideal. We’re going to share some details on federal student loan garnishment, and how you can avoid defaulting on your loans.


💡 Quick Tip: Ready to refinance your student loan? With SoFi’s no-fees-required loans, you could save thousands. (You may pay more interest over the life of the loan if you refinance with an extended term. Refinancing federal student loans also means losing access to federal repayment plans and forgiveness programs.)

How Does Federal Student Loan Garnishment Work?

Your wages can’t be garnished out of nowhere. It starts with your loan becoming delinquent, which happens the first day after you miss a payment. Your loan will remain delinquent until you pay back everything you owe.

If you are more than 90 days delinquent on your payment, your loan servicer reports the missed payments to the three national credit bureaus (Equifax, Experian, and TransUnion). This will negatively affect your credit, as payment history makes up 35% of your score.

Eventually, if you still fail to repay your debt, the government may resort to garnishing your wages and/or withholding your tax refund, which they can do without a court order. Legally, they can garnish up to 15% of your disposable pay. Disposable income is calculated by taking your gross income, and then subtracting your tax obligations and other withholdings such as Social Security, Medicare, state tax, city/local tax, health insurance premiums, and involuntary retirement or pension plans.

The good news is that there is a temporary exception to this process. To help financially vulnerable borrowers transition to making their student loan payments after an automatic, three-year pause that ended in October, the Biden administration implemented an “on-ramp” period. From Oct. 1, 2023 through Sept. 30, 2024, borrowers who miss payments will not be considered delinquent or in default, have missed payments reported to the credit bureaus, or have their loans referred to collections agencies.

Ways to Help Prevent Your Student Loan From Becoming Delinquent

If you are concerned about wage garnishment for your federal student loans, there are proactive steps you can take to keep your account from becoming delinquent in the first place:

Scheduling automatic payments. You can have the monthly obligation automatically and electronically deducted from your checking or savings account. Using autopay may also get you a 0.25% discount on your interest rate.

Building an emergency savings fund. You can save at least six months of backup funds that you can use specifically to make your monthly payments. This may come in handy should you be without income for a time.

Ways to Help Prevent Your Student Loans From Going Into Default

Based on your financial circumstances, there are a few options available that may allow you to make your student loan payments more affordable or even put them on a temporary hold:

Income-Driven Repayment (IDR) Plans: With these plans, your student loan payments are adjusted based on your discretionary income. Depending on the plan you choose, the government typically extends your repayment term and readjusts your monthly payment. You may eventually get your balance forgiven on the Income-Based Repayment plan. In the coming years, the Education Department will eliminate the PAYE and Income-Contingent plans and introduce a new income-driven option called the Repayment Assistance Plan (RAP), which will base your payments on your adjusted gross income and span 30 years.

Forbearance or Deferment: If making payments is becoming or has become nearly impossible, you can ask your lender to defer your payments or request forbearance. If they agree and you qualify, you can delay your payments and avoid default. Borrowers who take out loans after July 1, 2027 will no longer be able to defer loans for unemployment or economic hardship, and they’ll have shorter limits on the amount of time their loans can spend in forbearance.

Student Loan Refinancing vs Consolidation

If student loan wage garnishment is the nightmare that comes true, here are two options that may be able to stop it: consolidating or refinancing your student loans. First, know the difference between the two (and it’s a pretty big one):

When you refinance student loans, you’re actually paying off your existing loans with a new loan from a private lender. You can possibly reduce your payments and make them more affordable. (You may pay more interest over the life of the loan if you refinance with an extended term.) Or you may be able to lower your interest rate. However, you also will lose out on certain benefits that come with federal student loans, like deferment and forbearance, and lose your eligibility for all other federal student loan programs.

When you consolidate your federal student loans with the federal government, you essentially bundle them all together into one, big loan. Sounds like a plan, but there can be a few downsides; this could result in you paying more in interest over the life of your new, consolidated loan because the interest rate on your consolidated federal loan will be the weighted average of all your loans, rounded to the nearest eighth of a percentage. You can also only consolidate your federal loans under a Direct Consolidation Loan, which has its own requirements if you’re already in default, and isn’t available for private student loans.

Consolidating a Defaulted Loan

According to the U.S. Education Department, if you want to consolidate a defaulted loan, you must make “satisfactory repayment arrangements” on the student loan with your current loan servicer before you consolidate.

If you want to consolidate a defaulted loan that is being collected through garnishment of your wages, or that is being collected in accordance with a court order after a judgment was obtained against you, you may only do so if the garnishment order has been lifted or the judgment has been vacated.

Refinancing Your Student Loans

You may be able to combine your private and federal loans into one brand-new, private refinanced loan.

You may be a good candidate for student loan refinancing if you have a steady income, a consistent history of on-time debt payments, and you don’t have need for federal student loan benefits—among other important personal financial factors. (When you refinance your federal loans with a private lender, you can no longer access any federal loan benefits.)

A lender will most likely offer you a few choices for your refinanced student loan: fixed and variable interest rates, as well as a variety of repayment terms (this is often based on your credit history and current financial situation). If you qualify for refinancing, your new loan should (hopefully) come with a new interest rate or a new loan term that can lower your monthly payments.(You may pay more interest over the life of the loan if you refinance with an extended term.)

With SoFi, refinancing is fast, easy, and all online. We offer competitive fixed and variable rates.


SoFi Student Loan Refinance
Terms and conditions apply. SoFi Refinance Student Loans are private loans. When you refinance federal loans with a SoFi loan, YOU FORFEIT YOUR ELIGIBILITY FOR ALL FEDERAL LOAN BENEFITS, including all flexible federal repayment and forgiveness options that are or may become available to federal student loan borrowers including, but not limited to: Public Service Loan Forgiveness (PSLF), Income-Based Repayment, Income-Contingent Repayment, extended repayment plans, PAYE or SAVE. Lowest rates reserved for the most creditworthy borrowers.
Learn more at SoFi.com/eligibility. SoFi Refinance Student Loans are originated by SoFi Bank, N.A. Member FDIC. NMLS #696891 (www.nmlsconsumeraccess.org).

SoFi Loan Products
SoFi loans are originated by SoFi Bank, N.A., NMLS #696891 (Member FDIC). For additional product-specific legal and licensing information, see SoFi.com/legal. Equal Housing Lender.


Disclaimer: Many factors affect your credit scores and the interest rates you may receive. SoFi is not a Credit Repair Organization as defined under federal or state law, including the Credit Repair Organizations Act. SoFi does not provide “credit repair” services or advice or assistance regarding “rebuilding” or “improving” your credit record, credit history, or credit rating. For details, see the FTC’s website .

Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

External Websites: The information and analysis provided through hyperlinks to third-party websites, while believed to be accurate, cannot be guaranteed by SoFi. Links are provided for informational purposes and should not be viewed as an endorsement.

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When Do Student Loan Rates Increase?

Federal student loan interest rates are set by Congress. Each spring, they determine the next school year’s interest rates based on the high yield of the last 10-year Treasury note auction in May. The new rates apply to loans disbursed between July 1 and June 30 of the next year.

For private student loans, the lender determines the interest rate, and it may vary depending on which financial institution you’re working with as well as your own financial profile. Unlike federal loans, the decision to change rates on a private student loan rate can happen more than once a year. A private lender might change rates monthly, quarterly, or annually — it’s up to them to decide.

If you already hold student loans, then the rates of those loans may or may not change. It depends on whether you have a federal or private loan, and if that loan has a variable or fixed interest rate.

Learn more here about the federal student loan interest rate in 2025-26, what’s being proposed for the future, and options you have if your loan has a variable interest rate.

Key Points

•   Federal student loan rates change yearly, based on May’s 10-year Treasury note auction, and apply to new loans disbursed July 1–June 30.

•   Rates are fixed for federal loans, meaning once issued, the rate won’t change unless you refinance or consolidate.

•   Private loan rates vary by lender, and may change monthly, quarterly, or annually — especially if they are variable-rate.

•   Variable-rate loans may rise if market rates increase, making them riskier during periods of economic uncertainty.

•   Refinancing can lock in a fixed rate, but refinancing federal loans removes access to federal protections and forgiveness programs.

Federal Student Loan Interest Rates Change Annually

Under a law adopted by Congress in 1993, the federal government pegged federal student loan interest rates to the longer-term US Treasury rates, and those interest rates are adjusted annually for new federal student loans.

Your interest rate will also depend on the type of loan you take out. Direct Subsidized Loans and Direct Unsubsidized Loans tend to have the lowest rates, while Direct PLUS loans have the highest. Sometimes, Congress will lower interest rates. Here’s what rates have been in recent years for Direct loans:

•  Loans disbursed between July 1, 2021 and June 30, 2022: 3.73%

•  Loans disbursed between July 1, 2022 and June 30, 2023: 4.99%

•  Loans disbursed between July 1, 2023 and June 30, 2024: 5.50%

•  Loans disbursed between July 1, 2024 and June 30, 2025: 6.53%

•  Loans disbursed between July 1, 2025 and June 30, 2026: 6.39%

Student Loan Rates for the 2025–2026 School Year

So what will student loan interest rates be in 2023?

For the 2025-2026 school year, the interest rate on Direct Subsidized or Unsubsidized loans for undergraduates is 6.39%, the rate on Direct Unsubsidized loans for graduate and professional students is 7.94%, and the rate on Direct PLUS loans for graduate students, professional students, and parents is 8.94%. The interest rates on federal student loans are fixed and are set annually by Congress.

In an effort to keep the interest rates on federal student loans from skyrocketing, Congress has set limits on how high-interest rates can go. Undergraduate loans are currently capped at 8.25%, graduate loans can’t go higher than 9.50%, and the limit on parental loans is capped at 10.50%. Since 2006, the highest interest rates reached for Direct Subsidized Loans and Subsidized Federal Stafford Loans was 6.80%.

Recommended: Should You Refinance Your Student Loans?

Private Student Loan Rates Can Change at Any Time

Private student loans are from banks, credit unions, and other financial institutions, and they get to set the interest rates on the loans they disburse. These loans don’t offer the benefits of federal student loans, such as income-driven repayment, deferment and forbearance, and Public Service Loan Forgiveness.

Some private loans have fixed rates, which means you lock in an interest rate and it doesn’t change for the life of the loan. Other private loans have variable rates, which means the interest rate might go up and down over the course of the loan.

As of July 2023, financial institutions use Secured Overnight Financing Rate (SOFR) to help with pricing corporate and consumer loans, including business loans, student loans, mortgages, and credit cards.

Private lenders can raise or lower interest rates at any time, but any changes usually have to do with changes in the economy, such as the Federal Reserve deciding to raise or cut interest rates.

If Your Loan Has a Variable Interest Rate, Your Rate Could Rise

If you take out a federal student loan, the loan’s interest rate is fixed. This means the interest rate stays the same over the life of the loan. But since you need to re-apply for federal aid every year you attend college, you may end up with four loans with four different interest rates.

When you apply for a private student loan or refinance an existing loan, borrowers can typically choose between a fixed and variable interest rate.

When you take out a private student loan, the original rate depends on your credit score, employment history, and current income level — among other factors, which vary by lender.

If your private loan has a variable rate, the rate may fluctuate as the economy changes. In the past year, the Federal Reserve has increased benchmark interest rates numerous times to try to help control inflation. Rates may rise again, but it’s impossible to say for certain.

As of late 2025, it is unclear whether or how student loan interest rates may shift for the 2026-27 school year.

Recommended: Student Loan Refinancing Guide

What to Do if You Have a Variable-Rate Loan

If your private student loan has a variable interest rate and you’re worried that interest rates might increase, you may have some options. Student loan refinancing involves taking out a new loan with a new interest rate and/or new terms. By refinancing, borrowers have the opportunity to make only one monthly payment instead of balancing multiple payments, and they may be able to lock in a fixed rate so they no longer have to be concerned with rate hikes.

Individuals whose financial situation has improved and/or who have built their credit score since originally borrowing their loan(s) may qualify for a lower interest rate.

The Takeaway

If you have federal loans, you’ve already locked in a fixed interest rate so you don’t need to worry about interest rate changes. Plus, it’s important to remember that when federal student loans are refinanced, they are no longer eligible for federal borrower protections. But if you have a private loan with a variable interest rate, it may be worth exploring loan refinancing.

Looking to lower your monthly student loan payment? Refinancing may be one way to do it — by extending your loan term, getting a lower interest rate than what you currently have, or both. (Please note that refinancing federal loans makes them ineligible for federal forgiveness and protections. Also, lengthening your loan term may mean paying more in interest over the life of the loan.) SoFi student loan refinancing offers flexible terms that fit your budget.


With SoFi, refinancing is fast, easy, and all online. We offer competitive fixed and variable rates.

FAQ

How often do student loan interest rates change?

Federal student loan rates are fixed rates but are determined by a formula created by Congress, and this rate can change annually. For the 2025-26 school year, Direct undergraduate loans charge an interest rate of 6.39%. Private student loan rates tend to change more frequently, and they can be fixed or variable.

Did student loan interest rates go down?

The rate on Direct undergraduate loans dropped from 6.53% for the 2024-25 school year to 6.39% for the 2025-26 academic year.

Can you write off student loan interest on your taxes?

Yes, you can take a deduction on your taxes for the interest paid on student loans taken out for yourself, your spouse, or your dependent. This is true for all loans (not just federal student loans) used to pay for higher education expenses. Worth noting: The maximum deduction is $2,500 a year.


SoFi Student Loan Refinance
Terms and conditions apply. SoFi Refinance Student Loans are private loans. When you refinance federal loans with a SoFi loan, YOU FORFEIT YOUR ELIGIBILITY FOR ALL FEDERAL LOAN BENEFITS, including all flexible federal repayment and forgiveness options that are or may become available to federal student loan borrowers including, but not limited to: Public Service Loan Forgiveness (PSLF), Income-Based Repayment, Income-Contingent Repayment, extended repayment plans, PAYE or SAVE. Lowest rates reserved for the most creditworthy borrowers.
Learn more at SoFi.com/eligibility. SoFi Refinance Student Loans are originated by SoFi Bank, N.A. Member FDIC. NMLS #696891 (www.nmlsconsumeraccess.org).

SoFi Loan Products
SoFi loans are originated by SoFi Bank, N.A., NMLS #696891 (Member FDIC). For additional product-specific legal and licensing information, see SoFi.com/legal. Equal Housing Lender.


Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

Tax Information: This article provides general background information only and is not intended to serve as legal or tax advice or as a substitute for legal counsel. You should consult your own attorney and/or tax advisor if you have a question requiring legal or tax advice.

Third Party Trademarks: Certified Financial Planner Board of Standards Center for Financial Planning, Inc. owns and licenses the certification marks CFP®, CERTIFIED FINANCIAL PLANNER®

External Websites: The information and analysis provided through hyperlinks to third-party websites, while believed to be accurate, cannot be guaranteed by SoFi. Links are provided for informational purposes and should not be viewed as an endorsement.

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