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How to Invest in Energy Stocks

Investing in the energy sector, or investing in energy stocks, isn’t all that different from investing in any other area of the stock market, though there are some special considerations that investors should note about energy, specifically, that may help guide their decisions and strategy. After all, there are many different kinds of energy companies, including exploration and production, oilfield services, pipelines, storage and transportation of oil and gas, and renewable energy such as solar, wind, or geothermal heat.

Energy stocks make up one of the 11 sectors in the S&P 500, which consists of the 500 largest stocks in the U.S. For an investor looking at possibly investing in energy stocks, here is what they’ll want to know and consider before making a move.

Key Points

•   Energy stocks cover fossil fuels, renewables, and storage, offering diverse investment opportunities.

•   Steady and growing energy demand supports consistent revenue, making energy stocks attractive to some investors.

•   Dividends from energy stocks can offer investors additional income, enhancing returns.

•   ETFs in the energy sector provide diversification, reducing exposure to individual company risks.

•   Renewable energy stocks, while volatile, represent a rapidly expanding segment with significant growth potential.

Introduction to Energy Stocks

Energy stocks are shares of companies that exist within the overall energy sector. The energy sector is big (again, it’s one of the main sectors of the S&P 500), and comprises many different types of companies. Those may include fossil fuel extraction or refinement businesses, companies that are working on renewable or green energy production, energy storage companies, and more. Suffice it to say, the energy sector is big, there’s always a demand for energy, and there can be some significant advantages to investing in it. But there are, of course, risks, too.

How to Choose an Energy Sector Stock

Again, the energy industry is large and complex. In the oil and natural gas industries alone, there are upstream (production), midstream (transport), and downstream (finished product applications) companies in which an investor might choose to invest their money. For some investors, the source of the energy can impact their interest in owning stock.

Coal used to be a major fuel source, but in recent decades, has been supplanted by the growth of natural gas and renewable energy sources, at least in the U.S. Beyond more commonly known wind, solar energy, and geothermal energies, other sources of renewable energy include hydropower, biodiesel, ethanol, wood and wood waste, and municipal solid waste.

So, for investors, there may be some ethical or moral decisions to make regarding specific energy stocks – particularly since energy production is intermixed with climate change. It may be a priority for some investors, but not others. It’ll all depend on your personal goals and feelings.

Beyond that, choosing an energy stock isn’t all that different from choosing any other type of stock to invest in. Investors will want to do their due diligence, perhaps doing some technical or fundamental analysis, and reading through a company’s financial statements and reports to get a sense of how healthy a specific energy firm is. Once an investor is comfortable with an investment decision, they may want to proceed with purchasing the stock.

How to Invest in Energy Sector Stocks

One way to invest in the energy industry is to buy individual stocks of oil and gas companies or renewable energy companies, such as wind energy stocks. When an investor owns individual energy stocks, they have the freedom to buy and sell them as frequently they choose, and also to engage in options trading strategies.

When it comes to actually investing in energy stocks, the process is fairly straightforward: Use your broker or brokerage application to select the stock you want to buy, decide on how many shares you want, and then execute the purchase. The shares will then be added to your portfolio, and the cash in your account will be deducted accordingly, unless you’re trading on margin.

When investing in a particular stock, the more hands-on learning the investor can do about the company, the better informed they’ll be. As discussed, when considering renewable energy stocks or other energy stocks, an investor might want to examine the company’s finances — including cash flow, debt, and other factors such as the price-to-earnings ratio and the dividend payout ratio. Investors might also research the history of the stock and how it has performed over the past 10, five or even one year. Investors might also compare individual energy stocks with other similar ones that are involved in other aspects of the industry.

Recommended: Sustainable Investing Guide

What Are the Benefits of Investing in the Energy Sector?

Perhaps the most obvious benefit of investing in energy stocks is that there is, and always will be, demand for energy. That is, the product that these companies are (mostly) selling will always have a buyer, and there should, under normal circumstances, always be revenues flowing. Additionally, many of the companies in the energy sector are long-time incumbents, and have been around for decades. That may offer investors a sense of stability, although there are many emerging companies as well.

Another thing to consider: Many energy stocks offer dividends to investors, which may be something to think about when constructing your portfolio.

What Are the Risks?

There are, naturally, risks associated with investing in the energy sector as well. Choosing individual energy sector stocks — whether from oil and gas companies or solar and wind farms — can be challenging and require an investor’s time in researching a company’s financials for a clearer overall picture.

Additionally, buying individual shares of a company can be risky since stock prices can be volatile. There are many factors that can impact an energy stock price, such as the price of crude oil, the price of natural gas, geopolitical issues, decisions made by OPEC, supply and demand from various industries and consumers, and other economic issues.

How to Invest in Energy ETFs

Some investors prefer to invest in exchange-traded funds (ETFs) which are composed of dozens or even hundreds of stocks in an industry.

Advantages of ETFs Over Individual Stocks

ETFs are a diverse investment bundle generally lowers the amount of risk for an investor, vs. owning individual stocks. One advantage of investing in an energy ETF is that an investor can start by buying just one or two shares of the ETF and gradually add more shares as their budget allows. With energy sector ETFs, investors can choose to invest in ETFs that focus on oil and natural gas, or solar companies, or more generally on renewable energy or clean energy.

Additionally, investors can look for buzzwords like green investing that may indicate an overlap of industries and missions.

Future of Energy Stocks

Nobody has a crystal ball – that’s incredibly important to keep in mind. But when trying to get a sense of the future for energy stocks, it’s also critical to remember that energy demand is constant, and increasing. As of the end of 2024, crude oil prices remain elevated due to increasing demand, constrained supply, and numerous geopolitical risks around the world.

Further, changing political priorities could either be good or bad for some energy companies. But the point remains: Energy is, and always will be, in demand.

The Takeaway

Energy stocks — whether shares in oil or natural gas companies, or solar or other renewable energy stocks — can be a vital part of a diverse investment portfolio. Investors can focus on a particular part of the sector that interests them, or else invest broadly in the sector.

As with other sectors, when it comes to investing in energy sector stocks, investors might choose to buy individual shares, or they might invest in an energy sector ETF. The decision comes down to personal opinion and comfort level.

Ready to expand your portfolio's growth potential? Alternative investments, traditionally available to high-net-worth individuals, are accessible to everyday investors on SoFi's easy-to-use platform. Investments in commodities, real estate, venture capital, and more are now within reach. Alternative investments can be high risk, so it's important to consider your portfolio goals and risk tolerance to determine if they're right for you.

Invest in alts to take your portfolio beyond stocks and bonds.

FAQ

What factors should I consider when investing in energy stocks?

When investing in energy stocks, investors should consider a company’s financial strength, overarching regulatory environment, global demand for their products, and their own personal disposition toward the individual company.

Are renewable energy stocks a stable investment option?

Renewable energy stocks are not a stable investment option, as it’s still a largely volatile, new, and developing sub-sector of the energy sector. With that in mind, renewable energy companies may become more stable and entrenched over time.

How can I diversify my investments within the energy sector?

One relatively simple way to diversify your investments within the energy sector is to consider investing in energy ETFs, which bundle numerous energy stocks together, and offer a degree of diversification in a portfolio – though they are not risk-free.


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What Is the Set-Off Clause?

What Is the Set-Off Clause?

What is a set-off? A set-off clause is a financial agreement that effectively removes unnecessary back and forth payments between two groups. Consider the example of two banks that owe each other for various debits. They would ask, who owes the most money? Is any money owed to them? If so, subtract that amount, and the net difference is the final bill.

The set-off clause gets a little more complicated, however, when applied to banks, borrowers, and outstanding debts. In essence, the set-off clause allows banks to draw from deposit accounts when a debtor owes them money.

Keep reading to explore details of the set-off clause and how it’s used in the everyday world by financial institutions.

Key Points

•   Set-off clauses allow financial institutions to reduce mutual debts by applying funds from deposit accounts.

•   Banks can use set-off to cover unpaid debts without always notifying the borrower.

•   Set-off actions do not impact credit scores and have a neutral effect on creditworthiness.

•   Borrowers can protect against set-off by understanding and negotiating agreement terms or switching banks.

•   Debt consolidation through a personal loan can offer lower interest rates and simplified payments, avoiding set-off risks.

Understanding the Set-Off Clause

The set-off clause is a financial agreement made between two parties that allows one group’s debt obligation to be offset by the other group’s debt obligations to them. If two groups both owe money to each another, the one with the largest debt pays the difference between the two debts.

All in all, its purpose is to remove unnecessary payments between two parties. However, the set-off clause is often invoked by banks and financial institutions when a debtor defaults on payments on a loan product or owes an outstanding balance.

Definition and Purpose

Set-off legal definition: A set-off occurs when there are mutual debt obligations between two parties, but one party’s debt is reduced by the amount the second party owes to them.

The original purpose of a set-off clause is to reduce the amount of unnecessary back and forth between two parties. But when it comes to financial institutions, there are many reasons for its existence. One purpose is to provide stability to banking institutions. Because loans are essentially secured through deposit accounts, banks can continue to operate without fear of liquidity issues.

A simpler purpose is that it makes collecting debts a lot easier and faster. Of course, there are many types of debt, which may determine how remittance is pursued.

How Set-Off Clauses Work

Set-off clauses may be invoked by financial institutions when a borrower has checking or savings accounts with the same lender they have a debt with. Should they overdraw or owe unpaid fees to the lender, the lender has the right, via the set-off clause, to pull money from the borrower’s deposit accounts to settle unpaid debts.

Depending on the agreement and local laws, the lender or bank may not even have to notify the borrower when the clause is invoked.

Where You’ll Encounter Set-Off Clauses

You’re likely to find a set-off clause with credit cards, loans, and even bank account agreements.

For banks, this language is often mentioned throughout the account agreement. Many banks exercise their right of set-off to deduct funds from an account holder’s deposit account when that account holder owes an outstanding amount because of fees, overdrafts, or unpaid monthly payments.

But remember: The right of set-off normally only goes into effect when the account holder uses the same institution for their checking and other banking needs.

Legal Basis for Set-Off Clauses

Common law rights apply to set-off clauses when two parties are reconciling debts between them. If party A owes $75 and party B owes $50, both debts can be finalized by party A paying party B $25.

This, in turn, leads into contractual agreements where one party is allowed to deduct money owed to them when those debts go unpaid. However, certain regulatory frameworks must be followed in order for the financial institution to remain compliant.

All financial institutions operating in the United States must adhere to regulatory laws. In general, if you have a complaint, you will want to contact the Consumer Financial Protection Bureau or your state banking regulator.

Implications for Borrowers and Account Holders

A set-off can have a big impact on your personal finances, especially if you’re unprepared for it. Because banks usually don’t have to notify account holders of set-offs, you may suddenly realize your account balances are lower than they should be. That can make you susceptible to overdrawing or not having enough funds to cover necessary expenses.

If you’re vulnerable to a bank invoking the set-off clause, you may want to take the appropriate steps to protect your finances.

Protecting Yourself from Set-Off Actions

To protect yourself from a bank or financial institution invoking the set-off clause, the first step is to understand it. If you’ve already signed an agreement with a set-off clause, you may want to reread through it. If it doesn’t make any sense to you, call the institution and ask to speak with an account specialist who can explain the clause and when it may be invoked.

If you haven’t signed any agreements yet, the terms may be negotiable. While set-off clauses are pretty standard, if your finances are strong, the bank may be willing to rewrite the terms to the contract so they are more favorable to you.

Another option may be to switch banks and close your bank account. As long as the new bank is not affiliated with the original lender, your money may be safe from the set-off clause. However, keep in mind that the lender may be able to take legal action against you. If they do, your assets may be put in jeopardy.

You may be wondering if closing a bank account impacts your credit score. As long as your account has a positive balance, closing it shouldn’t affect your credit score. If you have any automatic payments set up, just make sure you update those accounts so they stay current.

Recommended: How to Split a Joint Bank Account

Alternatives to Set-Off for Banks

When invoking the set-off clause isn’t an option, banks may take other measures, such as sending your debt to a debt collector, restructuring your loan so you can make your payments more easily, or even taking legal action. To avoid any negative consequences, you may want to consider taking out a personal loan for debt consolidation.

How debt consolidation works is simple: Apply for a personal loan and use that loan to pay off your debts at (ideally) a lower interest rate. You’ll likely save money in interest, and you may even have a lower monthly payment, too.

You can take out personal loans for credit card debt, student loans, car loans, or even other personal loans with higher interest rates. You can pay off multiple forms of debt with a personal loan.

Recommended: Beginner’s Guide to Good and Bad Debt

The Takeaway

A set-off clause is legal language that allows a lender to draw from a debtor’s deposit accounts in the event they default on a loan. But typically, it’s only implemented when the debtor uses the same financial institution for their loan as they do their checking and banking needs. To protect yourself against a set-off, read over your loan or account agreement and reach out to your financial institution with any questions. You may also choose to move your bank account to a new bank.

If you’re struggling to make payments, consider taking out a personal loan to pay down your debts. You could potentially get out of debt sooner, save money in interest, and may even save money with a lower monthly payment.

Think twice before turning to high-interest credit cards. Consider a SoFi personal loan instead. SoFi offers competitive fixed rates and same-day funding. See your rate in minutes.

SoFi’s Personal Loan was named a NerdWallet 2026 winner for Best Personal Loan for Large Loan Amounts.

FAQ

Can banks use set-off without notifying me?

The answer to this boils down to your loan agreement and local laws, but in most situations the bank does not have to notify the borrower when it invokes the set-off clause.

Does the set-off clause apply to joint accounts?

A set-off clause shouldn’t apply to joint accounts unless both people are on the loan and are both liable for payments.

Can I dispute a set-off action by my bank?

Yes, a set-off action can be disputed, but the bank may well be within its rights. To determine if the bank acted improperly, you’ll need to read through your loan agreement with the bank. If you’re positive the bank acted illegally, first contact the bank and begin a dialogue with them. If that doesn’t resolve the matter, you may need to file a complaint to the appropriate authorities and seek legal counsel.

How does the set-off clause affect my credit score?

A set-off clause being enacted should not impact your credit score. However, if you’ve been missing payments and are in default, then any late payments will have a negative impact on your credit score.


photocredit: iStock/shapecharge

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Non affiliation: SoFi isn’t affiliated with any of the companies highlighted in this article.

Disclaimer: Many factors affect your credit scores and the interest rates you may receive. SoFi is not a Credit Repair Organization as defined under federal or state law, including the Credit Repair Organizations Act. SoFi does not provide “credit repair” services or advice or assistance regarding “rebuilding” or “improving” your credit record, credit history, or credit rating. For details, see the FTC’s website .

Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

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What 'Do Not Convert to ACH' Means on a Check

What ‘Do Not Convert to ACH’ Means on a Check

Checks seem a pretty mundane bit of banking, but when they say “Do not convert to ACH,” that means the payer doesn’t want the funds transferred electronically. Rather, they are requesting manual processing.

Here, learn more about the implications of these five little words on a check.

ACH System 101

First, understand what ACH is. It stands for Automated Clearing House, which is an electronic system that transfers funds throughout the United States. This network allows individuals and businesses to move money from one financial institution to another, quickly and securely.

Every time you set up automatic bill pay or receive your paycheck by direct deposit or write an eCheck, that’s ACH at work. Apps such as PayPal and Venmo also use the ACH network to send and receive money.

💡 Quick Tip: Did you know online banking can help you get paid sooner? Feel the magic of payday up to two days earlier when you set up direct deposit with SoFi.

How Does ACH Work?

ACH transfers are initiated by either making a withdrawal or deposit into an account. You can send money to another account on a one-time basis — such as through an ACH debit to a utilities company or transferring money to a friend for your share of a restaurant meal — or opt into recurring payments. For example, some companies allow you to make automatic payments, such as for subscription services. In either case, you give permission for the receiver to initiate a withdrawal from your account.

You can also get money via an ACH credit. This happens when people receive a direct deposit of their paycheck or Social Security.

Once you or someone else initiates a transfer, the request will be processed first by your financial institution, usually by the next business day. You may be able to expedite the request, as well as schedule a transfer for a future date.

Typically, ACH transfers are faster than other types of transactions, though a potential downside is that it’s only available for transfers within the U.S. (That’s one of the distinctions between an ACH vs. wire transfer, incidentally; the latter has global reach.)

What Is Check Conversion?

Check conversion refers to the process of transforming a check payment into an electronic payment. This usually happens at one of these three points:

•   Point of Purchase (POP), meaning when a purchase is made, say, at a store

•   Accounts Receivable Conversion (ARC), when a business receives a check by mail and then processes it electronically

•   Back Office Conversion (BOC), or when a check is processed electronically after acceptance at, say, the office of a retail location

What Does Conversion to ACH Mean?

ACH conversion describes the fact that a paper check will be converted to a payment that’s processed through the ACH network. In other words, even though a paper check was written and used as payment, it will become an electronic ACH transfer.

Recommended: How to Cash a Check with No Fees

Why Might a Check Be Converted to ACH?

The main reason why a check may be converted is to save time and money when processing payments. Plus, converting a check payment to ACH could be more efficient, as it can help financial institutions detect potential bank fraud earlier, make fewer mistakes, and even result in fewer returned payments. The service of ACH transfers is typically free to consumers.

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Can a Check Be Converted to ACH?

A check can be converted to ACH in many cases (unless it says “do not convert to ACH”) to help it move swiftly and securely; there’s no check to get lost or be forged, for instance.

How the conversion usually happens: When the check gets deposited in a checking account, the payment details are captured from the check. Then, the check itself will be stored securely by the financial institution — unless you have the physical check and are making a mobile deposit. If the check is converted in person, then the original check will be voided and given back to the payer.

If the check was converted for ACH, it will typically appear on a bank statement as a direct payment (or withdrawal) in the same section as ATM withdrawals or other forms of electronic payments. It could also appear as a check payment — some banks include a scanned image of the check or include the payment details.

Recommended: How Much are the Average ATM Fees?

What Does It Mean When a Check Says ‘Do Not Convert to ACH’?

When a check says “do not convert to ACH,” it means that the payer does not want to make a payment electronically. Instead, the payment needs to be processed manually from one financial institution to another through the check collection system.

More specifically, it means the financial institution will contact the other financial institution to request the funds, which are then delivered through a local clearinghouse exchange or other form organization like the Federal Reserve Bank.

It’s rare to receive a check that says this on it, but if you do, there’s not much to be done to alter the payer’s request.

What Is the Benefit to the Drawee if a Check Says ‘Do Not Convert to ACH’?

Checks that say “Do not convert to ACH” may sometimes be printed when a payer is issuing multiple checks; for example, if a class action suit is being paid out. In this case, perhaps the check issuer does not want the much faster electronic processing of their checks. Perhaps it suits them to have a slower payment process.

What Is the Difference Between ACH and a Check?

The difference between ACH and check payments is the network by which they’re processed. ACH payments are processed electronically through the ACH network, whereas non-converted paper checks are processed manually. In many cases, ACH transfers are processed faster than paper checks, since you may have to wait for a check to clear.

The Takeaway

When it comes to getting paid, converting a check to ACH is most likely the fastest, safest way. Unfortunately, there’s not much you can do if the check you receive says “Do not convert to ACH,” however rare they may be. You’ll probably need to deposit it and allow the extra time required for it to become available cash.

Most of us love the conveniences of banking today, and if you want to make a good thing even better, why not check out your options?

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FAQ

Can an ACH payment be declined?

Yes, an ACH payment may be declined or rejected for a few reasons, the most common one being that the payer doesn’t have enough funds in their account for the transfer. Other reasons include the account was closed by the time the transfer took place, the funds have been frozen, or the payer has stopped the payment request.

What does “ineligible for conversion” mean on a check?

If a check says “ineligible for conversion,” it means the check can’t be converted to an ACH payment. This may be due to the paper the check was printed on. The payee needs to either cash or deposit the actual check at a local branch.

Why would a bank reject a check?

There are several reasons a bank would reject a check, including:

•   You don’t have an account at the bank where you want to cash the check

•   You don’t have proper identification to show to the bank

•   The amount may be too large for the financial institution to process

•   The check is void (for example, the check is old and the payment is no longer valid)

•   The signature on the check doesn’t match what the bank has on file


About the author

Sarah Li Cain

Sarah Li Cain

Sarah Li Cain, AFC is a finance and small business writer with over a decade of experience. Her work has been featured in numerous publications, including Kiplinger, Fortune, CNBC Select, U.S. News & World Report, and Redbook. Read full bio.



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Although we do our best to recognize all Eligible Direct Deposits, a small number of employers, payroll providers, benefits providers, or government agencies do not designate payments as direct deposit. To ensure you're earning the APY for account holders with Eligible Direct Deposit, we encourage you to check your APY Details page the day after your Eligible Direct Deposit posts to your SoFi account. If your APY is not showing as the APY for account holders with Eligible Direct Deposit, contact us at 855-456-7634 with the details of your Eligible Direct Deposit. As long as SoFi Bank can validate those details, you will start earning the APY for account holders with Eligible Direct Deposit from the date you contact SoFi for the next 31 calendar days. You will also be eligible for the APY for account holders with Eligible Direct Deposit on future Eligible Direct Deposits, as long as SoFi Bank can validate them.

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Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

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Use Cases of Generative AI in Banking

Generative artificial intelligence (AI) is starting to transform industries, and the banking sector is no exception. Financial institutions are exploring ways to adopt generative AI to enhance customer experiences, combat fraud, and streamline complex, time-consuming processes. Unlike traditional AI, generative AI has the ability to generate new content and solutions based on training data, opening up exciting opportunities for innovation.

This groundbreaking technology has the potential to significantly reduce costs, boost efficiency, and redefine customer service in banking. However, the use of gen AI in banking processes also comes with risks, such as generating inaccurate information or compromising sensitive customer data. Below, we’ll explore its key use cases, benefits, and potential challenges in the banking industry.

Key Points

•  Chatbots driven by generative AI can provide personalized customer service, reducing the need for in-person visits or phone calls.

•  Generative AI may enhance fraud detection by analyzing large datasets to identify unusual activities, improving security measures.

•  Generative AI can automate document processing, reducing manual effort and time, and freeing staff for more valuable tasks.

•  Predictive analytics powered by generative AI may improve financial forecasting and can aid banks with strategic decision-making and portfolio optimization.

•  Enhanced credit scoring and loan underwriting through AI may speed up credit decisions and can reduce bias in lending.

Personalized Customer Service and Chatbots

One of the best potential use cases of generative AI in banking is in customer service, particularly 24/7 chatbots. Chatbots are nothing new, of course, but chatbots driven by generative AI are able to provide more specific, actionable insights for customers so that they don’t need to visit a branch in person or spend valuable time on the phone trying to resolve issues.

Intelligent chatbots (also known as virtual assistants) are capable of going beyond the prior generation of scripted chatbots, which are more limited in what they can help customers with before pulling in true customer service agents. Generative AI can be trained on vast quantities of data and resources, allowing it to understand and generate natural-language text while taking context into account.

However, there is also the potential that a gen AI chatbot could share inaccurate information with a customer. As a result, many financial institutions are taking a cautious approach, initially implementing AI chatbots in non-customer-facing interactions or to help customer-facing employees offer insights and support to customers.

Fraud Detection and Risk Management

Another potential use of generative AI is to improve banks’ fraud detection and prevention strategies, and better protect customer bank accounts. The technology has the ability to analyze massive data sets and thus more easily detect when something is out of the norm, which could indicate fraudulent activity. By nature, generative AI becomes more accurate over time. Thus, the more data the system is fed, the more often it can help fraud departments catch (and stop) bank fraud, including account takeover and even money laundering.

Gen AI could also be used to simulate potential cyber-attacks, which can further enhance fraud detection algorithms. This proactive approach could help improve online banking security and significantly reduce a bank’s risk of loss.

On the flipside, use of gen AI in banking also introduces new risks to data privacy and cybersecurity (further explored below), which need to be effectively evaluated and managed before banks fully embrace AI as a tool to manage security threats.

Automated Document Processing and Analysis

Banks deal with an enormous amount of paperwork, from compliance forms to contracts and legal documents. Generative AI can help automate document processing by analyzing text, extracting relevant data, and categorizing information, significantly reducing time and manual effort. For example, gen AI can quickly summarize regulatory reports, prepare drafts of pitch books, and generate financial reports. Similarly, gen AI can reduce the need for human data entry, freeing up staff to tackle higher value-added tasks.

At present, however, using gen AI in this way also introduces some risks. For example, the AI could potentially misunderstand or misinterpret important information and lead to errors in decision-making. In addition, AI systems may not always follow all the applicable laws and regulations when handling documents. As a result, many financial institutions are exploring use of AI as an aid to employees engaged in document processing and analysis.

Predictive Analytics for Financial Forecasting

Banks rely heavily on accurate forecasting to make strategic decisions, manage risk, and optimize their portfolios. Generative AI has the potential to enhance traditional predictive analytics by processing massive datasets, identifying patterns in customer behavior, and forecasting financial trends with higher accuracy.

In investment banking, for example, generative AI has the power to analyze historical data to predict stock performance or project economic trends. Retail banks could potentially use gen AI to anticipate customer needs, such as identifying a change in borrowing behavior or a growth in demand for high-yield savings accounts. In the coming years, these predictive capabilities could help banks to make more informed decisions and better tailor their products and services to customer needs.

Enhanced Credit Scoring and Loan Underwriting

Traditional loan underwriting requires a thorough review of applicants, which can take time, but AI is capable of taking mountains of data about an applicant and making a credit decision quickly, possibly in as little as 30 to 60 seconds. Gen AI can also assess a broader range of data, including non-traditional data sources like utility payments, employment history, and social data, to produce a more comprehensive view of a borrower’s financial health. This could help banks make wiser, less risky decisions when reviewing credit card and loan applications.

In addition, gen AI has the potential to help reduce bias in decision-making by providing a data-driven, objective assessment rather than relying on traditional methods that might overlook certain individuals. This could potentially open more opportunities for lending to underserved markets. On the flip side, however, generative AI models trained on biased data may also perpetuate and reinforce existing social biases (more on that below).

Recommended: What Is a Second Chance Checking Account?

Potential Risks of Using Generative AI in Banking

While generative AI offers numerous benefits, it also presents challenges and risks that must be addressed to ensure responsible and secure use of this technology. Here are some concerns to keep in mind.

•  Hallucinations and inaccuracies: Generative AI systems, especially large language models, may generate responses that are inaccurate or completely fabricated, known as “hallucinations.” In banking, where accuracy is critical, this can lead to misinformation and potentially damaging consequences, such as incorrect financial advice or inaccurate loan terms.

•  Regulation and compliance issues: Generative AI is still largely unregulated. As rules and regulations evolve to address generative AI, banks will need to ensure their AI systems comply with standards on data privacy, fairness, and transparency. Failure to comply with regulations could result in legal repercussions and significant fines.

•  Security: There are concerns about AI accessing sensitive customer information, particularly personally identifiable information (PII), which could violate customer privacy. In addition, widespread use of AI in banking could make it a potential target for cyber-attacks, where hackers may attempt to manipulate or deceive the AI systems.

•  Existing technology: Established banks may have a wealth of legacy technology systems that might not work with generative AI. Replacing this old tech can be costly and take some time.

•  Bias and fairness: AI models can unintentionally inherit biases present in the training data, leading to unfair treatment of certain customer demographics. If not managed properly, this bias could result in discriminatory practices, such as unfair loan rejections or inappropriate credit scoring. This could impact the bank’s reputation and compliance with regulatory standards.

The Takeaway

Generative AI has the power to transform the banking industry — and the world as a whole. As a fast-growing and ever-evolving tool, it’s important that gen AI advancements are balanced with risk mitigation to ensure the technology meets regulatory requirements, doesn’t violate customer privacy or rights, and works with the existing tech stack. That said, when used effectively — to make processes more efficient, to make better decisions, and to help customers resolve issues more easily — it has the potential to benefit both banks and their customers.

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FAQ

Can generative AI help improve banking security?

Generative artificial intelligence (AI) may enhance banking security primarily through fraud detection. By analyzing large volumes of data, generative AI can easily spot transactions that seem out of the ordinary and flag them as fraud in real time. This allows banks and consumers to react immediately and, ideally, prevent the fraudulent transaction. AI systems can also simulate potential cyber-attacks and, in turn, learn how to anticipate and respond to these threats. This proactive approach can help banks better protect customer accounts and improve overall security in banking transactions.

Can generative AI help with financial advice?

Yes, generative artificial intelligence (AI) can enable chatbots and virtual assistants to provide people with personalized financial advice. By analyzing individual customer data, including spending habits and financial history, AI-powered tools can offer customized advice about how to spend, save, invest, and tackle debt. Generative AI can also simulate market trends and forecast potential financial outcomes, offering data-driven insights to customers.

While these tools are helpful, it’s essential for consumers to verify AI-provided advice with financial professionals, as gen AI may produce inaccurate or overly generic recommendations without a nuanced understanding of goals and risks.

What are the ethical concerns of using AI in banking?

There are several ethical concerns surrounding the use of artificial intelligence (AI) in banking. For one, AI systems require vast customer data, creating the potential risks of misuse or unauthorized data exposure. Another concern is that use of AI in lending decisions could result in some bias against particular groups of people, due to biases in AI’s training data or insufficient data. Transparency is another ethical challenge, as use of AI tools by banks can make it difficult for customers to understand decision-making processes.


Photo credit: iStock/Boy Wirat

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