CDFIs Explained: Supporting Underserved Communities

By Jacqueline DeMarco. May 06, 2025 · 6 minute read

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CDFIs Explained: Supporting Underserved Communities

If you’ve ever had trouble getting approved for an affordable loan, a community development financial institution (CDFI) may be able to help.

These mission-based institutions focus on serving people in underserved communities that have historically faced obstacles to obtaining financial services. Instead of looking at traditional criteria (like credit scores and bank account history) to determine who qualifies for a financial product, they typically take a more flexible, holistic, and community-based approach.

Here’s a closer look at CDFIs, including how they work, what they offer, and how to find one in your area.

Key Points

•   Community Development Financial Institutions (CDFIs) provide essential financial services to underserved communities.

•   CDFIs offer flexible qualification criteria, considering community impact and potential for positive change.

•   CDFIs focus on economic and social development, often with a mission-oriented approach.

•   Limited geographic coverage and resource constraints can restrict CDFI operations and services.

•   CDFIs offer a range of financial products and education programs tailored to community needs.

Purpose and Function of CDFIs

Community development financial institutions, or CDFIs, are specialized financial institutions that provide affordable financial services and investments to low-income individuals, BIPOC populations, and disadvantaged communities.

CDFIs must be certified by the U.S. Department of the Treasury’s CDFI Fund. Unlike traditional for-profit banks, CDFIs are typically non-profit or mission-based organizations formed to promote economic development, community revitalization, and financial inclusion. They include banks and credit unions, non-profit loan funds, and venture capital funds aiming to serve low-income communities.

CDFIs offer a range of financial services, including checking and savings accounts, low-cost mortgages for first-time homebuyers, and loans for small businesses. They also help community members develop financial literacy, establish saving goals, and build personal credit.

To find a CDFI in your area, you can use the Opportunity Finance Network’s CDFI locator, which is free to use and lists CDFI-accredited organizations. You can also contact local community development organizations, economic development agencies, or local banks to inquire about CDFIs operating in your area.

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Types of CDFIs

Several types of CDFIs cater to different financial needs within underserved communities. These include:

•   Community development banks. They focus on providing banking services to communities that mainstream financial institutions typically underserve. They offer a wide range of financial products, such as loans, savings, and checking accounts, tailored to meet the community’s needs.

•   Community development credit unions are member-owned financial cooperatives that offer banking services to their members. They are specifically designated as CDFIs and have a mission to serve underserved communities.

•   Community development loan funds. These are organizations that provide loans and other financial services to businesses and individuals in underserved areas. They often focus on lending to small businesses, affordable housing projects, and community development initiatives.

•   Community development venture capital funds. These funds invest in businesses and projects that have the potential to generate economic and social impact in underserved communities. They provide equity financing and strategic support to help these businesses grow and succeed.

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How Is a CDFI Different From a Bank?

CDFIs differ from traditional banks in several ways. Here’s a look at some of the major differences.

Mission-oriented approach: CDFIs primarily aim to serve underserved communities and promote economic and social development. Their activities are driven by their commitment to community impact rather than maximizing profits.

Targeted services: CDFIs focus on providing financial services to individuals and businesses in low-income and underserved areas. They offer products and services specifically designed to meet the unique needs of these communities, such as small business loans, affordable housing financing, and financial education programs.

Flexible qualification criteria: CDFIs often have more flexible qualification standards than traditional banks. They typically consider factors beyond personal credit scores and collateral, considering the borrower’s character, community impact, and potential for positive change.

Localized interest and expertise: CDFIs are usually embedded within the communities they serve and are often involved in local boards and committees. This localized approach allows them to better understand and respond to the community’s unique needs and challenges.

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What Are the Downsides of a CDFI?

While CDFIs can provide valuable resources to individuals and businesses in underserved and disadvantaged communities, there are some downsides associated with working with one that are worth being aware of.

•   Limited geographic coverage CDFIs are often focused on specific geographic areas or regions, so their services aren’t available everywhere.

•   Resource constraints CDFIs may face them due to their nonprofit or mission-based status. This can limit their capacity to scale operations, offer a comprehensive range of financial products, or compete with larger financial institutions regarding interest rates and fees.

•   Access to capital CDFIs rely on various funding sources, including grants, government programs, and private investments, which aren’t always reliable.

•   Limited technological advancements Due to resource constraints, some CDFIs may have limited access to advanced technology and digital banking capabilities. This can result in a less convenient and efficient banking experience than mainstream financial institutions.

Finding and Working With a CDFI

To find a CFGI, you can go to the Opportunity Finance Network and use its CDFI locator. Another option is to use the Treasury Department’s Searchable award database.

Filling out a Loan Application

If you want to pursue a loan from a CDFI, you will need the same things required for any small business loan application, such as personal and business tax returns, bank statements, income statements, and balance sheets.

Recommended: Guide to Requirements for Small Business Loan Applications

The Takeaway

CDFIs can be a great support system for individuals and businesses in low-income communities that have struggled to access traditional banking resources. These mission-focused institutions offer various financial services, including mortgages, small business loans, personal loans, auto loans, and bank accounts.

On the downside, CDFIs aren’t available in all communities and may not offer the most competitive interest rates. Annual percentage rates (APRs) on loans may be higher, while annual percentage yields (APYs) on savings accounts may be lower than what you could find at a for-profit financial institution.

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FAQ

What is the role of CDFIs in promoting financial inclusion?

CDFIs help support and promote financial inclusion by providing accessible and affordable financial services to underserved communities. They focus on reaching individuals and businesses with limited access to traditional banking services due to low income, lack of credit history, or living in underserved areas. CDFIs offer a range of financial products and services tailored to meet the specific needs of these communities, including small business loans, consumer loans, bank accounts, and financial education programs.

How can I find a CDFI in my community?

To find a CDFI in your area, you can use the Opportunity Finance Network’s CDFI locator, which is free to use and lists CDFI-accredited organizations. This database allows you to search for CDFIs by state, city, or zip code.

In addition, you can contact local community development organizations, economic development agencies, or local banks to inquire about CDFIs operating in your area.

What types of financial services do CDFIs offer?

CDFIs offer a wide range of financial services tailored to the needs of underserved communities. These include: bank accounts and banking services, consumer loans, small business loans, affordable housing financing, financial education, and financial counseling.

How can I support CDFIs and their mission?

There are several ways you can support CDFIs and their mission. These include:

•   Becoming a customer of a CDFI

•   Spreading awareness of CDFIs

•   Investing or donating to a CDFI

•   Supporting policies and initiatives that promote the growth and sustainability of CDFIs


Photo credit: iStock/Drazen Zigic

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