I’ve been denied for Unemployment Protection / forbearance. Why?

If you have a Student Loan; to be eligible for this assistance you must:

• Be a current SoFi member

• Have an eligible loan for at least 9 months

• Loan balance of $3,000 or greater

• For more detail on your denial reason, please contact MOHELA directly by calling 877-292-7470.

If you have a personal loan, to be eligible for Unemployment Protection Assistance you must:

• Be a current SoFi member

• Have an eligible loan for at least 9 months that is in good standing

• Loan balance of $3,000 or greater

• You can not be self employed