Wandering Bear Gift – FAQ

When will I receive my gift?

If you sign for your loan in December, you should expect to receive your gift in the two to four weeks after your loan has funded.

Who do I contact if I do not receive the gift?

Please reply back to the original sender of the email and let them know that you haven’t received your gift. They will research the matter and get back to you.

Will I receive a confirmation/tracking number?

You will receive a tracking number once the gift has been shipped. However, you will not receive a confirmation stating your order has been placed. If you have filled out the form, your gift is on the way.

What if my mailing address is different than the address I used on my application?

We will mail the gift to the shipping address you gave us when you claimed the gift. If you think that we have the wrong address, reply to the email you received and someone will look into the matter for you.
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