Listed below are the acceptable means of legal process service of third-party subpoenas and third-party levies, liens, and garnishments upon SoFi Technologies, Inc. and/or its subsidiaries (collectively, “SoFi”, for the purposes of this web page).
Email Service: SoFi accepts service of legal process via email to [email protected], unless otherwise prohibited by applicable law. Service via email does not expedite internal processing times. Customer inquiries, complaints, or communications sent via email will be processed in accordance with standard company policies and procedures by SoFi’s customer service team. Please note: Under California law, service of legal documents by email is not permitted by default. Email service is allowed only if expressly authorized by the court or if there is a prior written agreement between the parties.
Corporation Service Company: SoFi accepts service of legal process via its registered agent, Corporation Service Company (CSC). Information about state-specific CSC addresses can be found on the relevant state’s Secretary of State website.
Mail/Courier: SoFi accepts service of legal process via the United States Postal Service, or any other nationally-recognized courier (e.g. FedEx, UPS, etc.). Physical mailing addresses can be found at https://www.sofi.com/contact-us/. Please check applicable state/local law before serving process by email.
To avoid delays, it is the party’s responsibility to ensure the correct legal entity is named in the legal documents based on the product or service involved. Processing may be delayed or rejected if a legal process is not served on a correct or valid legal entity. Below is a current table of SoFi Technologies, Inc. subsidiaries and the associated products/services.
| Legal Entity | Product(s) Offered |
|---|---|
| Social Finance, LLC | All products |
| SoFi Technologies, Inc. | All products |
| SoFi Bank, N.A. |
|
| SoFi Lending Corp. |
|
| SoFi Securities LLC |
|
| SoFi Wealth LLC |
|
| Social Finance, LLC, SoFi Bank, N.A. or Galileo Financial Technologies, LLC |
|
NOTICE: The term “SoFi” is not a valid legal entity. “SoFi” is a brand and does not issue or offer any products or services. Therefore, service directed to “SoFi” will not be accepted. You must name one of the legal entities set forth in the table above.
Any legal service directed to or naming “SoFi” will be returned as invalid.
Service of legal complaints naming or against SoFi Technologies, Inc. and/or its subsidiaries will not be accepted via email. Such complaints must be served in accordance with applicable state law(s).
Furthermore, the forwarding of complaints regarding a SoFi service or product will not expedite the resolution of any complaint, nor will it guarantee a favorable outcome. Customer complaints directed to [email protected] will be forwarded to the appropriate complaints department(s) within SoFi and handled in accordance with internal policies and procedures.
SoFi Technologies, Inc. and/or its subsidiaries will make best efforts to respond to legal process by the requested deadline. Please note, however, that due to the volume of legal process received, fulfillment may take up to sixty (60) days from receipt. Processing delays may be caused by improper service, incorrect entity served, insufficient or unclear requests, extensive or onerous information requests, and/or mail delays.