Contact us

Help Center

Customer Support

  • Why choose chat?
  • Our intelligent virtual assistant is available 24/7 to help identify and fix your problem—or connect you with an agent during working hours.

Checking and Savings

Chat with Checking and Savings Support
(855) 456-SOFI (7634)

  • Monday – Thursday 5am-7pm PT
  • Friday – Sunday 5am-5pm PT

Personal Loans

Chat with Personal Loans Support
(855) 456-SOFI (7634)

  • Monday–Thursday 5am–7pm PT
  • Friday–Sunday 5am–5pm PT

Student Loan Refinancing
& Private Student Loans

Chat with Student Loans Support
(855) 456-SOFI (7634)

  • Monday–Thursday 5am–7pm PT
  • Friday–Sunday 5am–5pm PT

Home Loans

Chat with Home Loans Support
(844) 763-4466

  • Monday – Friday 6am-3pm PT
  • Saturday – Sunday Closed

Invest

Chat with Invest Support
(855) 525-SOFI (7634)

  • Monday – Friday 5am-5pm PT
  • Saturday – Sunday Closed

Credit Card

Chat with Credit Card Support
(844) 945-SOFI (7634)

  • We’re available 24 hours by phone.

SoFi @ Work

Chat with At Work
(833) 277-SOFI (7634)

  • Monday – Thursday 5am-7pm PT
  • Friday – Sunday 5am-5pm PT
  • Need to find your SoFi at Work Benefits Portal?
    [email protected]

More Options

Tweet @SoFiSupport

Partnerships
[email protected]

University/School Relations Contact
[email protected]

Press
[email protected]

SCRA
[email protected]

Payment Addresses

Personal Loans

  • SoFi Lending Corp. or an affiliate Personal Loans
  • PO Box 654158
  • Dallas, TX 75265-4158

Home Loans

  • SoFi Lending Corp. or an affiliate
  • P.O. Box 11733
  • Newark, NJ 07101-4733
  • SoFi Lending Corp. or an affiliate
  • P.O. Box 54040
  • Los Angeles, CA 90054-0040

Student Loans

  • MOHELA
  • P.O. Box 1022
  • Chesterfield, MO 63006-1022

Invest (contributions via check)

  • Apex Clearing Corporation c/o Banking
  • 350 N St Paul Street
  • Ste 1300
  • Dallas, TX 75201
  • Please include your SoFi Invest account number in the memo line, as checks without your account number cannot be processed.

Credit Card

  • SoFi Credit Card
  • PO Box 981075
  • Boston, MA 02298-1075

Locations

San Francisco

234 1st Street
San Francisco, CA 94105
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Healdsburg

375 Healdsburg Avenue
Suite 280
Healdsburg, CA 95448
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New York City

860 Washington Street
2nd Floor
New York, NY 10014
Map