Americans Don’t Know How to Feel About Their Employers

By: Anneken Tappe · September 05, 2023 · Reading Time: 2 minutes

Differing Opinions

How much do you trust your employer? Odds are your response depends on your paygrade.

Frontline workers are the least likely to say that they trust their employer, according to a survey of roughly 7,000 workers on workplace sentiment from PR firm Edelman. Employees with a desk fall in the middle, and top executives are the most likely to speak highly of their company. This is notable because most workers aren’t executives and poor morale has implications for company performance.

The Details

Only about 40% of frontline workers felt that their employers were taking key steps, such as taking employee burnout seriously or working to reduce the company’s impact on the environment. Less than 50% felt that their employers were adequately addressing diversity, equity, and inclusion issues in the workplace.

However, when top executives were asked these same questions, the percentages jumped to between 65% and 70%. This is a sign that executives tend to have more trust in their employer to address workplace issues. Or, at least, they’re more likely to say that they trust their employer.

That’s a very mixed picture, but there’s a few things workers of all ranks agree on: They trust their employers more than the government, the media or nonprofits.

Breaking the Status Quo

The status quo is on the chopping block, with roughly 50% of Gen Z workers admitting that they are willing to go public in order to push for change in their workplace. This includes posting on social media, protesting, strikes, or leaking internal notes.

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