AI May Make Work Less Boring

By: James Flippin · March 20, 2023 · Reading Time: 3 minutes

Office Software Evolves

More than three decades after it first launched its Office suite, Microsoft (MSFT) is once again endeavoring to change the way people work.

This time, it’s turning to generative AI. Through its partnership with ChatGPT developer OpenAI, Microsoft envisions an evolution in the way consumers use tools like Excel, Word, and PowerPoint – all of which were once transformative to the workplace in their own right.

This Is Your Copilot Speaking

Microsoft is already piloting its AI-powered software, Microsoft 365 Copilot for Work. Its test flight is limited to 20 companies, eight of which are in the Fortune 500.

The software’s selling point is the promise of productivity gains by offloading time-consuming tasks. Generative AI is capable of delivering content in a variety of ways, including audio, visual, and text formats. Copilot adapts these capabilities to the workplace. It can reportedly be used to write emails, create budgets, and take meeting notes.

Microsoft also believes AI-driven algorithms will help users get more out of their software. Currently, the company estimates the typical user takes advantage of only 10% of PowerPoint’s capabilities.

No More Boreout

Type the phrase “my job is” in Google (GOOGL) and you’ll see just how common boredom, burnout, and their dangerous hybrid “boreout” are in many US workplaces. Top search results include “my job is too stressful,” “my job is making me sick,” and “my job is killing me.” By jettisoning tedious tasks, Copilot could also relieve this larger issue.

The AI-powered overhaul won’t just be limited to Microsoft-powered offices. Other companies are hot on its heels. Google has announced similar developments to its Workspace platform, and Salesforce (CRM) intends to partner with OpenAI to integrate ChatGPT into Slack.

By freeing up workers’ time and energy to engage in more creative and analytical pursuits, companies could extract more value from their employees, while the workers themselves experience more job satisfaction. In other words, if these companies do manage to make workers less bored, it could be beneficial across the board.

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