The Startup Curing The Chaos At Your Vet

Vet-Friendly

Otto, a practice management system, is here to solve the chaos of veterinary clinics.

The company’s recent rebranding from TeleVet comes with a fresh injection of $43 million in Series B funding led by Mercury Fund. Otto’s system handles everything from scheduling to after-hours triage to digital prescription refills. The startup claims to integrate seamlessly with existing platforms, freeing up to eight hours a week for veterinary teams.

The company hopes to break even by 2025. With a 600% increase in their customer base, growing to over 8,000 new veterinary clinics in the past year, they’re well on their way.

Fur-midable Challenges

The pet population is multiplying like bunnies, according to Otto CEO Zeynep Young. But care clinics are doing the opposite: As the number of pets grows, the number of vets dwindles.

The root cause appears to largely be professional burnout. Even if clinics were to hire more staff, the underlying issues won’t be solved without technological intervention, Young says.

Otto wants to be more than just another one-size-fits-all software solution. It aims to partner with veterinary clinics to address the real challenges these clinics face.

The Otto Effect

Otto’s approach is already showing promising results. In addition to expanding its user base, the company has also strengthened clinics’ customer relationships, cutting the number of no-shows by half. Call volume at clinics has also dropped by about 70% due to Otto’s automated prompts for routine requests, freeing up valuable time for petcare employees.

If it continues to find success, Otto could make happy bunnies of veterinarians, pet parents, and furry friends alike.

Looking for more stories like this? Check out On the Money — SoFi’s one-stop-shop for news, trends, and tips!

Check it out

Please understand that this information provided is general in nature and shouldn’t be construed as a recommendation or solicitation of any products offered by SoFi’s affiliates and subsidiaries. In addition, this information is by no means meant to provide investment or financial advice, nor is it intended to serve as the basis for any investment decision or recommendation to buy or sell any asset. Keep in mind that investing involves risk, and past performance of an asset never guarantees future results or returns. It’s important for investors to consider their specific financial needs, goals, and risk profile before making an investment decision.
No brands or products mentioned are affiliated with SoFi, nor do they endorse or sponsor this content.
Communication of SoFi Wealth LLC an SEC Registered Investment Advisor
SoFi isn’t recommending and is not affiliated with the brands or companies displayed. Brands displayed neither endorse or sponsor this article. Third party trademarks and service marks referenced are property of their respective owners.
SOSS23090103