The Growing Gap Between Remote Employees & Company Missions

By: James Flippin · August 29, 2023 · Reading Time: 3 minutes

Feeling Disconnected

Fully remote employees feel less connected to their company’s “mission and purpose” than ever before, according to a new Gallup survey .

The results add to the growing list of post-pandemic signs that workers and employers are drifting apart, joining “quiet quitting”, “bare minimum Mondays”, “lazy girl jobs”, and many more of the past year’s work trends.

On the flip side, while mission statements may be resonating less with remote employees, workplace engagement on the whole has seen a boost in the age of remote work.

Hybrid Is Key

Hybrid workers are the most inclined rally behind a company’s mission, with 35% feeling strongly connected, according to the Gallup findings. For in-office workers, this number dropped to 33%. But only 28% of exclusively remote workers said they felt connected to their company’s mission — down from 36% in 2019.

Despite the disconnect, 34% of US workers reported feeling engaged at work, a 2% bump year-over-year.

Growing Apart

Ultimately, a company’s decision to let employees work remotely comes down to trust.

By granting its employees the freedom and autonomy to determine how and when they work, companies signal that they trust their employees. On the other hand, companies often lean toward in-office policies when they anticipate a decline in productivity due to remote work.

It’s a tricky situation: An inflexible in-office policy can signal a lack of trust to employees, which is far worse for productivity. When employees don’t feel trusted and respected, their motivation to work diligently wanes, creating what some call a “doom loop” of productivity.

For companies deliberating between remote, hybrid, or on-site work policies, prioritizing the rebuilding of trust with the workforce may be essential. In working collaboratively and flexibly with employees to find solutions to meet their needs, employers may just find the key to maximum productivity.

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