Where Do You Pay off Student Loans?
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If you’re wondering where you go to pay off your student loans, you’ll first need to contact your loan servicer. If you aren’t sure who your loan servicer or loan holder is, you can log into your Federal Student Aid account or contact the U.S. Department of Education for federal loans. For private student loans, you can contact the bank or lender who originated your loans.
Key Points
• Borrowers can pay student loans through their loan servicer. They can find out who their servicer is by logging into their Federal Student Aid account or checking loan statements for private loans.
• Student loan grace periods provide time after graduation for a borrower to get settled, find employment, and select a repayment plan before loan payments begin.
• Various repayment plans, including the graduated, extended, and income-based plans, offer flexibility in payment amounts and schedules.
• Setting up automatic payments can lead to interest rate discounts, making loan repayment more manageable.
• Refinancing combines multiple loans into one, potentially lowering interest rates but eliminating federal benefits and protections.
Contact Your Student Loan Servicer
Before paying back student loans, graduates will have to figure out who their student loan servicer is. A student loan servicer is a company that works with the U.S. Department of Education to take care of the day to day servicing of a federal student loan. If a person needs to talk to someone about their federal student loan, they can reach out to the servicer.
Students don’t have to do anything for their loan to be transferred to a loan servicer. The federal student loan will be transferred to a servicer after its first disbursement. Once that happens, students should expect to be contacted by the servicer.
But unexpected moves or outdated contact information could mean the servicer doesn’t reach you. If a student needs help figuring out who their servicer is, one option for borrowers with federal student loans is to log into their Federal Student Aid account. From this portal, borrowers can access information on their student loan servicer.
Another way that a borrower can identify their student loan servicer is to call the Federal Student Aid Information Center (FSAIC) at 1-800-433-3243.
However, the FSAIC can only help students figure out their servicer if they hold federal student loans, not private student loans. Students with private loans should contact the lender who issued their loans to find out who the servicer is.
Once a student figures out their loan student servicer and contacts them, they can begin sorting through the repayment process. A loan servicer can provide assistance to help a student figure out how to repay their loans, including repayment options.
Federal loan servicers will help you at no cost, says the U.S. Department of Education. Be warned of any federal loan servicer that asks for payment — it may be a scam.
Grace Periods
A loan servicer can help students and graduates figure out when their loan repayment will begin. Most, but not all, federal student loans have a six-month grace period, or an allotted amount of time before a student has to start paying back the loan.
The student loan grace period generally begins once a student graduates, leaves school, or enrolls in class less than part-time. This time is meant for students to get in contact with their loan servicer and begin setting up a repayment plan so they don’t have to scramble post-graduation when so many other changes are happening.
Students should be aware that interest on their unsubsidized loans may be accruing during their grace period. For that reason, some students may decide to begin repayment before the grace period is up.
Borrowers with subsidized student loans will not accrue interest on their loans during their grace period.
There are some circumstances that can extend or end a grace period early:
• Being called into active military duty. This will restart the grace period, which will begin again once the student returns.
• Going back to school before the end of the grace period. If a student goes back to school at least part-time, then they won’t have to repay their loans until they finish school, in which case they’ll have another six-month grace period.
• Consolidating loans. If a student decides to consolidate or refinance a loan before the end of the grace period, they’ll start their repayment as soon as the paperwork is processed.
Selecting a Repayment Plan
During the grace period, students can work with their loan servicer and other online tools to figure out the right repayment plan for them.
A number of repayment plans will be closed to new borrowers as of July 1, 2026, as a result of the big domestic policy bill signed in the summer of 2025. However, until then, there are several student loan repayment plans a student can choose from, depending on their finances and the type of federal student loans they have.
• Standard Repayment Plan. All federal loan borrowers are eligible for this repayment plan. Payments are in a fixed amount each month and sets borrowers up to pay off their loan within 10 years.
• Graduated Repayment Plan. This plan starts out with low monthly payments that gradually increase every two years. Payments are made monthly for up to 10 years for most loans (10-30 years for consolidated loans).
• Extended Repayment Plan. In this plan, standard or graduated payments are made monthly, but at a lower rate over a longer period of time, typically 25 years.
• SAVE. The Saving on a Valuable Education (SAVE) Plan is the newest income-driven repayment plan. Payments are calculated as 10% of a person’s discretionary income; starting in July 2024, that will drop to 5%, and some participating borrowers will see their loan balances forgiven in as little as 10 years.
• Income-Based Repayment Plan. The income-based repayment plan allows for monthly payments that are roughly 10 to 15% of a person’s monthly income, but borrowers must have a high debt-to-income ratio to qualify.
• Income-Contingent Repayment Plan. In the Income-Contingent Repayment Plan, eligible borrowers will make monthly payments based on the lesser value of either 20% of their income, or the “amount you would pay on a repayment plan with a fixed payment over 12 years, adjusted according to your income,” according to the Department of Education.
• Pay As You Earn Plan. Under this plan, monthly payments are generally equal to 10% of a borrower’s discretionary income and never more than payments under the Standard Repayment Plan.
Depending on a borrower’s income and the type of loan they took out, they can work with their servicer to determine which student loan repayment plan might be the best course of action. If a borrower doesn’t reach out to their servicer to coordinate a repayment plan before the end of the grace period, they will be on the Standard Repayment Plan by default.
Start Repaying Student Loans
Once a repayment plan is selected and the grace period draws to a close, borrowers will begin making payments on their student loans.
Where a borrower will make their payment is dependent upon who their student loan servicer is. Most student loan servicers make it possible for borrowers to make monthly payments online, but it’s best to confirm that with the servicer before payments begin.
Most servicers also have an automatic payments set-up, where monthly payments are automatically debited out of borrowers’ accounts each month. Setting up automatic payments can help borrowers avoid missing a payment or racking up late fees.
Additionally, many student loans provide a discount when a borrower sets up automatic repayment online. For example, if a borrower has a federal Direct Loan, their interest rate is reduced by 0.25% when they choose automatic debit.
Repaying Private Student Loans
Private student loans are generally repaid directly to the bank or financial institution that issued them. Borrowers can check their statements to see who the loan servicer is. Generally, payments can be made online. Some private lenders also offer a discount when a borrower sets up automatic payment.
Refinancing Student Loans
When a borrower works with their student loan servicer, they can take advantage of free tools that might help them pay back their student loans quicker.
But, for some student loan borrowers, the existing interest rates and repayment plans offered by a servicer might not be the best fit.
In that case, borrowers may have the option of student loan refinancing. This can be helpful when there are multiple loans to pay off since refinancing allows borrowers to combine multiple loans into a new single loan and qualifying borrowers may be able to secure a lower interest rate.
Refinancing federal student loans eliminates them from all federal benefits and borrower protections, such as income-driven repayment plans and deferment. If you are or plan on using federal benefits, it is not recommended to refinance student loans.
The Takeaway
The first step to figuring out student loan repayment is figuring out who holds the loan. Then, potentially with the help of their loan servicer, borrowers can choose a repayment plan that works for their financial situation and goals.
Looking to lower your monthly student loan payment? Refinancing may be one way to do it — by extending your loan term, getting a lower interest rate than what you currently have, or both. (Please note that refinancing federal loans makes them ineligible for federal forgiveness and protections. Also, lengthening your loan term may mean paying more in interest over the life of the loan.) SoFi student loan refinancing offers flexible terms that fit your budget.
FAQ
Where do I go to pay off my student loans?
You pay off your student loans through your loan servicer. To determine who the loan servicer is for your federal loans, log into your Federal Student Aid account. On your dashboard, click on the “My Loan Servicers” section. For private student loans, the lender is usually also the loan servicer. Once you know that information, you can typically repay your loans online through the loan servicer’s website. The servicer should provide you with the billing and payment information you need.
Who do you pay when you pay student loans?
You pay your loan servicer when you pay your federal student loans. The loan servicer handles the billing, payment, and customer service aspects of student loans. For private student loans, the loan servicer is often the lender, so you will make your payments to them.
Is it a good idea to pay off student loans early?
Whether it’s a good idea to pay off student loans early depends on a borrower’s financial situation. Advantages of repaying loans early include eliminating debt and saving money on interest over the life of the loan. However, if paying off your loan early would cause financial strain and deplete your savings, including your emergency savings, it may not be the best option for you.
SoFi Student Loan Refinance
Terms and conditions apply. SOFI RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS AND BENEFITS AT ANY TIME WITHOUT NOTICE. SoFi Private Student loans are subject to program terms and restrictions, such as completion of a loan application and self-certification form, verification of application information, the student's at least half-time enrollment in a degree program at a SoFi-participating school, and, if applicable, a co-signer. In addition, borrowers must be U.S. citizens or other eligible status, be residing in the U.S., Puerto Rico, U.S. Virgin Islands, or American Samoa, and must meet SoFi’s underwriting requirements, including verification of sufficient income to support your ability to repay. Minimum loan amount is $1,000. See SoFi.com/eligibility for more information. Lowest rates reserved for the most creditworthy borrowers. SoFi reserves the right to modify eligibility criteria at any time. This information is subject to change. This information is current as of 4/22/2025 and is subject to change. SoFi Private Student loans are originated by SoFi Bank, N.A. Member FDIC. NMLS #696891 (www.nmlsconsumeraccess.org).
SoFi Loan Products
Terms and conditions apply. SoFi Refinance Student Loans are private loans. When you refinance federal loans with a SoFi loan, YOU FORFEIT YOUR ELIGIBILITY FOR ALL FEDERAL LOAN BENEFITS, including all flexible federal repayment and forgiveness options that are or may become available to federal student loan borrowers including, but not limited to: Public Service Loan Forgiveness (PSLF), Income-Based Repayment, Income-Contingent Repayment, extended repayment plans, PAYE or SAVE. Lowest rates reserved for the most creditworthy borrowers. Learn more at SoFi.com/eligibility. SoFi Refinance Student Loans are originated by SoFi Bank, N.A. Member FDIC. NMLS #696891 (www.nmlsconsumeraccess.org).
SoFi Private Student Loans
Please borrow responsibly. SoFi Private Student loans are not a substitute for federal loans, grants, and work-study programs. We encourage you to evaluate all your federal student aid options before you consider any private loans, including ours. Read our FAQs.
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