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Banking with an online-only financial institution can offer a lot of perks, like higher interest rates on deposit accounts, lower (or no) monthly fees, and even features like fee-free overdraft protection. But not every online bank is equal.

When you’re evaluating an online bank for a checking and savings account, it’s important to consider the features of the bank’s online platform and mobile app. Depending on your preferences, you may prioritize some features of mobile banking — like peer-to-peer transfers and mobile check deposit — over others.

Here, you’ll learn about some of the most important attributes to look for when investigating the features of online and mobile banking. This list can help you make the best choice for your own particular financial services needs.

The Benefits of Having a Good Banking Website and Mobile App

There are many pros of online and mobile banking, typically including a higher annual percentage yield (APY) on your savings, low or no monthly fees, easy ATM access, and sometimes no minimum balance requirement.

But a good online-only bank should also include features on its website platform and mobile app that offer security and convenience. Finding an online bank account with a safe, easy-to-use platform and app can add so much convenience into your everyday life. You’ve just got to know which features to look for.

Recommended: Online Banking vs. Traditional Banking

12 Must-Have Features of Online and Mobile Banking

So what are the top features of online banking to consider when looking for a new bank account? We’ve rounded up 12 must-have online bank features that you may want to prioritize:

1. Highly Rated Mobile App

Unless you spend a lot of time at a desk, you may be doing more of your banking on the go with your smartphone. That means you’ll likely want to find a bank that is renowned for its mobile app.

When shopping for a new bank account, it’s a good idea to compare interest rates and fees, but you can also head to the Apple App Store and Google Play to see how other consumers have rated the bank’s mobile app.

If a bank’s mobile app has consistently negative reviews, that could be a red flag.

2. Safety and Security Features

You may wonder, Is mobile banking safe? It’s worth making sure certain security features are in place. Just like traditional brick-and-mortar banks, online-only banks should offer FDIC insurance on your funds.

Whether you’re visiting an online or traditional bank’s website, you can always verify that it’s legitimate using the FDIC’s database, BankFind .

But beyond insuring the money in your account, a bank should also offer online and mobile banking safety features, like:

•   Two-factor authentication, multi-factor authentication, or biometric authentication (like thumbprint or face ID)

•   Fraud alerts via text, email, and mobile app

•   Debit card freezes

•   Credit score monitoring

•   Automatic logout

Tip: Not sure what security features a bank has? You may be able to find a breakdown of all the security features a bank offers on its website.

3. Account Alerts

Fraud alerts aren’t the only valuable alerts you may want to prioritize when selecting an online bank. Such financial institutions typically offer a wide array of online banking alerts — sent via email, text, or even push notification — about different kinds of bank activity.

Banks may send alerts for:

•   Low balances

•   Direct deposits

•   Unusual activity on your account

•   New log-ins

•   Large purchases

•   Overdrafts

•   Username and password changes

•   Withdrawals

These and other alerts can make managing your finances easy — and get your attention if something goes wrong.

4. Account Activity, Balances, and Statements

Before the advent of online banking, many people tracked their bank activity using a physical register in their checkbook. They could then compare this against a paper statement they’d receive in the mail each month.

But now, you can eliminate all this manual work. Online banking typically features tools that allow consumers to log in to their account online or via the mobile app at any time to check recent activity, access e-statements, and review balances.

Recommended: Current Balance vs. Available Balance

5. Self-Service Options

If you’re interested in managing your account without having to talk to a live bank teller, you may want to find a bank that offers self-service options.

For example, with many online accounts, you can do a lot of things on your own online or in the app, including:

•   Setting up direct deposit

•   Setting up bill pay

•   Resetting your debit card PIN

Being able to do these things without calling customer service or visiting a physical branch can add convenience and flexibility to everyday life.

6. Early Direct Deposit

Speaking of direct deposit, some online banks offer early access to your paycheck when you set up qualifying direct deposits. If you want to access your paycheck up to two days early, consider prioritizing a bank account with this unique online banking feature.

7. Mobile Check Deposit

Direct deposit isn’t the only deposit feature to consider. If you occasionally receive paper checks from friends, family, or even customers for your small business, you’ll need a way to deposit the checks without going to a physical branch.

Many online banks allow you to deposit a check wherever you may be, by using your mobile phone. Among the benefits of mobile check deposit: the ability to snap a photo of your endorsed check to deposit via the smartphone app. You can even do it from the couch.

8. Easy Transfers

Transferring money is an important part of the banking experience. When you open a new account, for instance, you may want to transfer money from one bank to another. You might also need to transfer funds between two accounts at the same bank.

If you anticipate regular transfers, it may be smart to prioritize a bank account that lets you initiate transfers easily online or in the mobile app. This can save you the hassle of visiting a physical branch or calling a bank teller to initiate a transfer.

Sometimes, you may want to transfer money to friends and family using your mobile device. This is called a peer-to-peer transfer (or person-to-person transfer, or P2P). Some mobile banking apps have their own P2P platforms, others may offer Zelle transfers in app, and others may simply allow you to connect your bank account, debit card, or credit card to popular P2P transfer apps like Venmo and Cash App.

Recommended: How to Pay Someone Instantly

9. ATM Finder

Because online-only banks don’t have any physical branches for consumers to visit, they generally offer an extensive network of ATMs that make it easy to withdraw cash on the go. If you regularly take out or deposit cash at an ATM, it’s a good idea to prioritize a bank with a large ATM network.

But you should also consider how easy it is to find nearby ATMs. Some mobile bank apps, for example, have ATM finders that can help you navigate to the closest fee-free ATM near you. This can be a real plus when you want to quickly get a check deposited.

10. Automatic Savings Tools

An online banking feature to consider is one that can help you build your savings account faster. You can usually opt into these automated savings features online or in the mobile app. Check for rounding-up functions and other ways to grow your wealth, little by little.

11. Online Bill Pay

One of the best features of online banking is how online bill pay works, though not every financial institution may offer this. If you occasionally forget to pay a bill, you may benefit from a bank that lets you set up this feature and want to make sure it’s available.

Paying your bills on time is a significant contributing factor to a solid credit score, so it’s worth your attention.

Recommended: Pros and Cons of Automatic Bill Payment

12. Great Customer Support

When you choose an online-only bank, you won’t be able to walk into a local branch and chat with a bank teller when you need help. Instead, you’ll connect with virtual assistants and live agents via chat (in-app or online), email, and phone.

If you think you may need help from time to time, it’s a good idea to review a bank’s customer service hours and read reviews of customer service interactions. An online bank with a stellar reputation for customer service could enhance your overall banking experience.

The Takeaway

For many, the appeal of online bank accounts continues to be the high APYs, low fees, and extensive ATM networks. But the unique features of online banking — like mobile check deposit, account alerts, peer-to-peer transfers, and online bill pay — make an even more compelling case for switching to online banking.

When you open an online bank account with SoFi, you’ll enjoy a hyper competitive APY and no account fees, which can help your money grow that much faster. Plus you’ll be able to spend and save in one convenient place with our Checking and Savings account.

FAQ

What are the features and benefits of online banking?

Online banks are known for offering high APYs on savings accounts, no monthly fees or minimum balance on checking accounts, and even cutting-edge features like fee-free overdraft, early paycheck access, mobile check deposit, and automatic savings tools. Each online bank account will vary, but it’s a good idea to prioritize one that offers these and other key features — and has a highly rated mobile app.

Is mobile banking safe?

For the most part, mobile banking is safe. Like a traditional bank account, an online bank account should be insured by the FDIC. Furthermore, a good online bank should offer a wide range of safety and security features, like multi-factor authentication, instant transaction alerts, and Secure Socket Layer (SSL) encryption to protect accounts and your personal information.

What are the pros and cons of online banks?

Because they have lower overhead costs, online-only banks can typically offer consumers higher interest rates, lower fees, and a superior mobile banking experience. They may have compelling features like automatic savings tools, fee-free overdraft, extensive ATM networks, and mobile check deposit.

However, these banks do not have in-person banking, may not always offer live assistance, and might have a more limited roster of banking services. Depending on the online bank, some consumers may find it more challenging to deposit cash.

Photo credit: iStock/Ridofranz

Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

SoFi® Checking and Savings is offered through SoFi Bank, N.A. ©2023 SoFi Bank, N.A. All rights reserved. Member FDIC. Equal Housing Lender.
The SoFi Bank Debit Mastercard® is issued by SoFi Bank, N.A., pursuant to license by Mastercard International Incorporated and can be used everywhere Mastercard is accepted. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

SoFi members with direct deposit activity can earn 4.60% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. Direct Deposit means a deposit to an account holder’s SoFi Checking or Savings account, including payroll, pension, or government payments (e.g., Social Security), made by the account holder’s employer, payroll or benefits provider or government agency (“Direct Deposit”) via the Automated Clearing House (“ACH”) Network during a 30-day Evaluation Period (as defined below). Deposits that are not from an employer or government agency, including but not limited to check deposits, peer-to-peer transfers (e.g., transfers from PayPal, Venmo, etc.), merchant transactions (e.g., transactions from PayPal, Stripe, Square, etc.), and bank ACH funds transfers and wire transfers from external accounts, do not constitute Direct Deposit activity. There is no minimum Direct Deposit amount required to qualify for the stated interest rate.

SoFi members with Qualifying Deposits can earn 4.60% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Qualifying Deposits means one or more deposits that, in the aggregate, are equal to or greater than $5,000 to an account holder’s SoFi Checking and Savings account (“Qualifying Deposits”) during a 30-day Evaluation Period (as defined below). Qualifying Deposits only include those deposits from the following eligible sources: (i) ACH transfers, (ii) inbound wire transfers, (iii) peer-to-peer transfers (i.e., external transfers from PayPal, Venmo, etc. and internal peer-to-peer transfers from a SoFi account belonging to another account holder), (iv) check deposits, (v) instant funding to your SoFi Bank Debit Card, (vi) push payments to your SoFi Bank Debit Card, and (vii) cash deposits. Qualifying Deposits do not include: (i) transfers between an account holder’s Checking account, Savings account, and/or Vaults; (ii) interest payments; (iii) bonuses issued by SoFi Bank or its affiliates; or (iv) credits, reversals, and refunds from SoFi Bank, N.A. (“SoFi Bank”) or from a merchant.

SoFi Bank shall, in its sole discretion, assess each account holder’s Direct Deposit activity and Qualifying Deposits throughout each 30-Day Evaluation Period to determine the applicability of rates and may request additional documentation for verification of eligibility. The 30-Day Evaluation Period refers to the “Start Date” and “End Date” set forth on the APY Details page of your account, which comprises a period of 30 calendar days (the “30-Day Evaluation Period”). You can access the APY Details page at any time by logging into your SoFi account on the SoFi mobile app or SoFi website and selecting either (i) Banking > Savings > Current APY or (ii) Banking > Checking > Current APY. Upon receiving a Direct Deposit or $5,000 in Qualifying Deposits to your account, you will begin earning 4.60% APY on savings balances (including Vaults) and 0.50% on checking balances on or before the following calendar day. You will continue to earn these APYs for (i) the remainder of the current 30-Day Evaluation Period and through the end of the subsequent 30-Day Evaluation Period and (ii) any following 30-day Evaluation Periods during which SoFi Bank determines you to have Direct Deposit activity or $5,000 in Qualifying Deposits without interruption.

SoFi Bank reserves the right to grant a grace period to account holders following a change in Direct Deposit activity or Qualifying Deposits activity before adjusting rates. If SoFi Bank grants you a grace period, the dates for such grace period will be reflected on the APY Details page of your account. If SoFi Bank determines that you did not have Direct Deposit activity or $5,000 in Qualifying Deposits during the current 30-day Evaluation Period and, if applicable, the grace period, then you will begin earning the rates earned by account holders without either Direct Deposit or Qualifying Deposits until you have Direct Deposit activity or $5,000 in Qualifying Deposits in a subsequent 30-Day Evaluation Period. For the avoidance of doubt, an account holder with both Direct Deposit activity and Qualifying Deposits will earn the rates earned by account holders with Direct Deposit.

Members without either Direct Deposit activity or Qualifying Deposits, as determined by SoFi Bank, during a 30-Day Evaluation Period and, if applicable, the grace period, will earn 1.20% APY on savings balances (including Vaults) and 0.50% APY on checking balances.

Interest rates are variable and subject to change at any time. These rates are current as of 10/24/2023. There is no minimum balance requirement. Additional information can be found at https://www.sofi.com/legal/banking-rate-sheet.

External Websites: The information and analysis provided through hyperlinks to third-party websites, while believed to be accurate, cannot be guaranteed by SoFi. Links are provided for informational purposes and should not be viewed as an endorsement.

Third-Party Brand Mentions: No brands, products, or companies mentioned are affiliated with SoFi, nor do they endorse or sponsor this article. Third-party trademarks referenced herein are property of their respective owners.

SOBK1122009

Money pools provide a platform for friends, relatives, or colleagues to combine their savings. The purpose of this arrangement is to leverage each member’s financial resources to save money, reach short-term money goals, or create financial security.

While money pools gained popularity centuries ago in developing countries, such as India and Southern Africa, they have continued to provide a banking solution for migrant communities in the U.S. Here’s a look at how money pools work and how they benefit folks that don’t have access to traditional banking products like savings accounts.

Read on to learn:

•   What is a money pool?

•   How do money pools work?

•   What are the pros and cons of money pools?

What Is a Money Pool?

So, what are money pools exactly?

A money pool is when a group of individuals (friends, family members, neighbors, or coworkers) combine their savings into one pot. The group decides on a monthly contribution amount they will each put into the pool.

Then, every month, one person from the group will receive the total sum of the money pool to do as they wish. The group can either draw names to decide who gets the money or make an arrangement based on a mutual understanding. Funds are distributed monthly until the entire pool is depleted. In this way, it’s somewhat akin to peer-to-peer lending.

However, money pools don’t just happen; they must have a responsible party that organizes the group. The money pool organizer tackles tasks such as collecting the money, tracking contributions, and planning distributions. The organizer keeps order, so each member understands and adheres to the group’s guidelines.

Money pools mainly exist in developing countries, with minimal access to credit or banking solutions like savings accounts. However, many U.S. immigrant communities nationwide use money pools as a solution for helping people within the community pay bills or save for financial goals. It can also serve as an example of pay-it-forward finance and helping those close to you.

Recommended: Short-Term Financial Goals to Set for Yourself

How Do Money Pools Work?

A money pool works like this: Let’s say a group of three friends decide to create a money pool. They decide that they will contribute $400 per month creating a $1,200 money pool. Each month, one friend from the group will receive $1,200. No matter who receives the funds for the month, every person in the group continues to contribute so the money pool amount always has $1,200 in it.

A money pool provides an immediate source of funds for someone needing to pay for unexpected expenses. In other words, the money pool can act as an interest-free loan to pay off medical expenses you can’t afford, car repairs, or tuition costs. A money pool can also provide a forced savings method for the last person who receives the funds.

The organizer usually determines who should receive the funds first. They may consider financial needs to assess the arrangement of the distribution of funds.

Reasons Why People Use Money Pools

For centuries, people have been using money pools around the world as an alternative to traditional savings solutions. However, folks are more likely to use money pools if they have:

•   Limited or no access to traditional banking institutions.

•   A bad credit score that making it challenging to qualify for financing.

•   Minimal financial resources; the money pool can be a way to save money with a low income.

•   The need to borrow or save money.

Examples of Money Pools

Money pools exist around the world and often go by various names. In U.S., Americans usually refer to this type of arrangement as a money pool or rotating savings and credit association (ROSCA).

Different communities call money pools by different names. Some examples of other names for money pools are:

•   Tandas in south and central Mexican communities

•   Cundinas between northern Mexico and Washington state

•   Susus in the Caribbean

•   Pandeiros in Brazil

•   Hui in Asia

•   Arisan in Indonesia

•   Ayuuto in Somalia

Recommended: Creative Ways to Save Money

How to Determine if You Should Join a Money Pool

If a money pool piques your interest, consider a few key points before moving forward with this financial decision.

•   Affordability of recurring payments. Make sure you can afford and have the money discipline to contribute the recurring payment amounts. A money pool isn’t like a traditional savings account where you can pull money out whenever you want. Think carefully to be sure that contributing won’t put you in a financial bind.

•   Trustworthiness of key members. You may feel uncomfortable contributing to a money pool with a group of members you don’t know well. Instead, consider creating a money pool with people you know and trust.

•   Organization of the money pool. Someone must be the organizer if you establish your own money pool. Money pool apps are available to help you organize your group and streamline contributions and distributions.

If you’re still on the fence, you may want to explore Community Development Financial Institutions or CDFIs as an alternative solution. What is a CDFI? These financial institutions cater to underserved communities. In addition, CDFIs offer banking products such as checking accounts to those who may have been turned away by traditional banking institutions. So, if you have a low credit score or are struggling to find a suitable savings vehicle, CDFIs could be worth considering.

Pros of Money Pools

Money pools can be advantageous to consumers for the following reasons:

•   Provide access to cash. A money pool offers an alternative solution for accessing funds if individuals don’t have access to lending institutions.

•   Members instill accountability. The social pressure of accountability encourages the group members to adhere to the money pool commitment.

•   Interest-free loans. Money pools provide an interest-free way to pay for unexpected expenses like medical bills or car repairs.

Recommended: What Is a Lifeline Checking Account?

Cons of Money Pools

While money pools have benefits, they can also have some drawbacks, including:

•   Funds in the account are not interest-bearing. Members can grow their money in other interest-bearing accounts, like a high-yield saving account.

•   Members who don’t make payments put the group at financial risk. Members of the money pool could suffer a financial loss if someone doesn’t contribute when they are supposed to. This is especially true for the last member to receive the lump sum.

•   Risk of social disapproval. You must make an agreed-upon payment or you could be kicked out of the money pool and face social consequences such as being shunned from your community.

Recommended: Different Types of Savings Accounts

The Takeaway

Money pools allow a group of people to combine their savings while helping each other financially. Each member contributes to a fund of money, which is then disbursed to members sequentially, allowing every person involved to receive a lump sum of cash. While this type of savings vehicle is used in the U.S., it’s more prevalent in developing countries since financial resources are often limited.

3 Money Tips

1. Typically, checking accounts don’t earn interest. However, some accounts do, and online banks are more likely than brick-and-mortar banks to offer you the best rates.
2. If you’re faced with debt and wondering which kind to pay off first, it can be smart to prioritize high-interest debt first. For many people, this means their credit card debt; rates have recently been climbing into the double-digit range, so try to eliminate that ASAP.
3. When you feel the urge to buy something that isn’t in your budget, try the 30-day rule. Make a note of the item in your calendar for 30 days into the future. When the date rolls around, there’s a good chance the “gotta have it” feeling will have subsided.

FAQ

Is there a reason for developed countries to use money pools?

Yes, for communities with limited access to traditional banking and credit, money pools can offer a platform to help individuals achieve their financial goals.

Are money pools safe?

While there is a risk of members failing to contribute to a money pool, the peer pressure of the group usually ensures they will go to great lengths to make timely payments. So even though it’s possible, loss typically occurs only rarely.

Do money pools still exist?

Yes, money pools exist. You may find them in developing countries as well as the U.S.

Photo credit: iStock/bob_bosewell

Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

SoFi members with direct deposit activity can earn 4.60% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. Direct Deposit means a deposit to an account holder’s SoFi Checking or Savings account, including payroll, pension, or government payments (e.g., Social Security), made by the account holder’s employer, payroll or benefits provider or government agency (“Direct Deposit”) via the Automated Clearing House (“ACH”) Network during a 30-day Evaluation Period (as defined below). Deposits that are not from an employer or government agency, including but not limited to check deposits, peer-to-peer transfers (e.g., transfers from PayPal, Venmo, etc.), merchant transactions (e.g., transactions from PayPal, Stripe, Square, etc.), and bank ACH funds transfers and wire transfers from external accounts, do not constitute Direct Deposit activity. There is no minimum Direct Deposit amount required to qualify for the stated interest rate.

SoFi members with Qualifying Deposits can earn 4.60% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Qualifying Deposits means one or more deposits that, in the aggregate, are equal to or greater than $5,000 to an account holder’s SoFi Checking and Savings account (“Qualifying Deposits”) during a 30-day Evaluation Period (as defined below). Qualifying Deposits only include those deposits from the following eligible sources: (i) ACH transfers, (ii) inbound wire transfers, (iii) peer-to-peer transfers (i.e., external transfers from PayPal, Venmo, etc. and internal peer-to-peer transfers from a SoFi account belonging to another account holder), (iv) check deposits, (v) instant funding to your SoFi Bank Debit Card, (vi) push payments to your SoFi Bank Debit Card, and (vii) cash deposits. Qualifying Deposits do not include: (i) transfers between an account holder’s Checking account, Savings account, and/or Vaults; (ii) interest payments; (iii) bonuses issued by SoFi Bank or its affiliates; or (iv) credits, reversals, and refunds from SoFi Bank, N.A. (“SoFi Bank”) or from a merchant.

SoFi Bank shall, in its sole discretion, assess each account holder’s Direct Deposit activity and Qualifying Deposits throughout each 30-Day Evaluation Period to determine the applicability of rates and may request additional documentation for verification of eligibility. The 30-Day Evaluation Period refers to the “Start Date” and “End Date” set forth on the APY Details page of your account, which comprises a period of 30 calendar days (the “30-Day Evaluation Period”). You can access the APY Details page at any time by logging into your SoFi account on the SoFi mobile app or SoFi website and selecting either (i) Banking > Savings > Current APY or (ii) Banking > Checking > Current APY. Upon receiving a Direct Deposit or $5,000 in Qualifying Deposits to your account, you will begin earning 4.60% APY on savings balances (including Vaults) and 0.50% on checking balances on or before the following calendar day. You will continue to earn these APYs for (i) the remainder of the current 30-Day Evaluation Period and through the end of the subsequent 30-Day Evaluation Period and (ii) any following 30-day Evaluation Periods during which SoFi Bank determines you to have Direct Deposit activity or $5,000 in Qualifying Deposits without interruption.

SoFi Bank reserves the right to grant a grace period to account holders following a change in Direct Deposit activity or Qualifying Deposits activity before adjusting rates. If SoFi Bank grants you a grace period, the dates for such grace period will be reflected on the APY Details page of your account. If SoFi Bank determines that you did not have Direct Deposit activity or $5,000 in Qualifying Deposits during the current 30-day Evaluation Period and, if applicable, the grace period, then you will begin earning the rates earned by account holders without either Direct Deposit or Qualifying Deposits until you have Direct Deposit activity or $5,000 in Qualifying Deposits in a subsequent 30-Day Evaluation Period. For the avoidance of doubt, an account holder with both Direct Deposit activity and Qualifying Deposits will earn the rates earned by account holders with Direct Deposit.

Members without either Direct Deposit activity or Qualifying Deposits, as determined by SoFi Bank, during a 30-Day Evaluation Period and, if applicable, the grace period, will earn 1.20% APY on savings balances (including Vaults) and 0.50% APY on checking balances.

Interest rates are variable and subject to change at any time. These rates are current as of 10/24/2023. There is no minimum balance requirement. Additional information can be found at https://www.sofi.com/legal/banking-rate-sheet.

SoFi® Checking and Savings is offered through SoFi Bank, N.A. ©2023 SoFi Bank, N.A. All rights reserved. Member FDIC. Equal Housing Lender.
The SoFi Bank Debit Mastercard® is issued by SoFi Bank, N.A., pursuant to license by Mastercard International Incorporated and can be used everywhere Mastercard is accepted. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

SOBK1122019

Having a bank account can provide a solid foundation for your financial life. It can make it easier to pay bills, track spending, and get paid if you’re enrolled in direct deposit. But how can you know you’re putting your money at a financial institution that’s the right fit for you?

If you’re interested in moving to a new bank or you’re opening a bank account for the first time, it’s important to do your research first. That starts with knowing what questions to consider when opening a checking account or savings account. Asking the right questions can make it easier to choose an account that fits your needs.

Read on to learn the key questions to ask, as well as the answers to look for, before you open a new bank account.

The Importance of Choosing a Reliable Bank

Where you choose to keep your money matters when it comes to things like convenience, benefits and features, and cost. Ideally, you want to choose a bank that:

•   Has a good reputation

•   Is fee-friendly or fee-free

•   Offers a good selection of products and services

Does that mean you have to choose a brick-and-mortar bank? Not necessarily. Online banks can be just as reliable as traditional banks or credit unions, and often charge fewer fees. The difference, however, is that online banks usually lack a physical presence.

It’s also important to choose a bank that’s going to keep your money safe. That means banks that are insured by the Federal Deposit Insurance Corporation (FDIC) or credit unions that are insured by the National Credit Union Administration (NCUA).

These institutions insure deposits against the rare event that a bank or credit union fails. The primary difference between the FDIC vs. NCUA is where deposits are insured. Coverage limits extend up to $250,000 per depositor, per account ownership type, per financial institution.

10 Questions to Ask a Bank Before Opening an Account

Ready to get your new accounts set up? Here are 10 of the most important questions to ask a bank before opening an account.

1. What Are the Options for Accessing Accounts?

One of the most important questions to ask when opening a checking account or savings account centers on how you’ll be able to deposit or withdraw money. It’s a good idea to know what options you have, which may include:

•   Branch banking

•   Phone banking

•   Online and mobile banking

•   ATM access

If you’re opening an account at a traditional bank, you may ask a secondary question about where branches are located. With an online bank, you might want to review features like direct deposit, mobile check deposit, or whether you can deposit cash at an ATM.

2. What Is the Minimum Deposit to Open an Account?

It’s not unusual for banks to impose minimum deposit requirements for new and existing customers. So what is a minimum opening deposit? It’s just an amount of money that you’re required to deposit upfront as a condition of opening your account.

The amount of money needed to open a bank account typically varies from institution to institution. At online banks, the sum might be as low as $1 or even $0, while traditional banks might set the minimum at $25, $50, or more. Credit unions may require a $5 minimum to join and open a savings account, with a different minimum for checking accounts.

3. What Are the Fees for the Account?

One of the ways banks make money is by charging fees, so you’ll want to be clear on what you might pay to have your account upfront. Some of the most important fees to ask about include:

•   Monthly maintenance fees for checking and savings accounts

•   Overdraft fees and returned item fees

•   Check ordering fees

•   Paper statement fees

•   Excess withdrawal fees, if you’re opening a savings account (these may be triggered by more than six withdrawals per month)

•   Wire transfer fees

You may be able to find a copy of the bank’s fee schedule on its website. If not, you can ask the bank to provide you with a list of fees. That way, you can review them before opening an account.

Recommended: Overdraft Fees vs. Non-Sufficient Funds Fees (NSF): What’s the Difference?

4. Is Overdraft Protection Offered?

Overdraft occurs when your checking account balance ends up in negative territory. Your bank can charge an overdraft fee for each item that exceeds your balance. One option for avoiding overdraft fees is enrolling in the bank’s overdraft protection.

That feature allows you to link a savings account to your checking. Then, if you’re in danger of an overdraft, the bank can transfer money over for you. The bank might charge you a fee to transfer funds, but the fee is usually less than the typical overdraft fee.

5. How Large Is the ATM Network?

If you routinely visit the ATM for cash, then you’ll want to ask the bank how large its network is and where you can complete transactions fee-free. It’s also a good idea to ask what fees you might pay for using an out-of-network ATM; the fee typically runs between $2 and $3.50 per transaction. You may also want to check whether any of those fees might be refunded to you at the end of the statement cycle.

6. Are There Transaction Limits?

Here’s another in the list of what questions to ask when opening a bank account: What are the transaction limits? This will let you know how much money can move in and out of your account over a set time period. Some of the transaction limits you might want to ask about include:

•   Debit card purchases

•   Cash withdrawals at ATMs

•   Cash withdrawals at a teller

•   ACH transfers

•   Wire transfers

•   Deposits, including direct deposits, ATM deposits, or ACH deposits

Banks can impose daily, weekly, or monthly limits on different types of transactions so it’s helpful to know what they are beforehand. You don’t want to be stuck trying to withdraw cash or make a large purchase, for example, only to find that you’ve already exceeded the allowed limit.

7. Do Accounts Earn Interest?

Savings accounts, money market accounts, and certificate of deposit (CD) accounts typically earn interest. If you’re interested in one of these accounts, it’s important to look at the interest rate vs. APY to see how much you could earn. Also of course check other details such as minimum deposit and account fees to make sure you get the best deal for your situation.

This is also a wise question to ask when opening a checking account. While some banks offer interest checking, those accounts are more of an exception than the rule. But if you’re specifically looking for interest-bearing checking, then you’ll want to ask the bank if that account option is available. You may find the best high-interest checking accounts at online banks and credit unions.

Recommended: Different Ways to Earn More Interest on Your Money

8. What Documents Are Needed to Open an Account?

Banks ask for certain information when opening an account. Knowing what you’ll need can save time during the account opening process. A typical bank account opening checklist includes:

•   Personal information, such as your name, date of birth, and address

•   Social Security number and birth date

•   Government-issued photo ID

•   Bank account information if you’re making your initial deposit via an ACH transfer.

What if you’re opening a bank account for someone else to use? For example, what if you’re setting up a checking account for your teen, but you’re listed as the account owner? In that case, the bank might ask for some information about your child, like their name and date of birth.

9. Are Accounts FDIC- or NCUA-Insured?

As mentioned, the FDIC and NCUA insure deposit accounts against losses in case a bank or credit union fails. While it’s rare to find a bank or credit union that isn’t insured, it’s still a good idea to double-check and make sure you’re protected. An easy way to tell if a financial institution is covered is to look for FDIC or NCUA signage at a branch or on its website.

10. What Other Banking Products and Services Are Offered?

When opening a bank account, consider what else the bank or credit union offers besides checking and savings. For example, you might be interested in:

•   Credit cards

•   Home loans

•   Auto loans

•   Student loans

•   Personal loans or lines of credit

•   Business loans

•   Retirement products

•   Investment accounts

•   Insurance

•   Wealth management services

Looking at the bigger picture can help you to find a bank that fits where you are in life currently and where your financial goals might take you down the line. If you know you may need one or more of these products in the not too distant future, it could be wise to open your account at a place where you can easily access these offerings.

The Takeaway

Setting up a new bank account shouldn’t be a headache. Knowing which questions to ask and answer can make the process easier and help you determine which financial institution best meets your needs. It’s also helpful to compare accounts from different banks to get an idea of what each one has to offer.

If you’re interested in banking online, you might consider opening an online bank account with SoFi. You’ll pay no account fees while earning a great APY on deposits, both of which can help your money grow faster. And it’s super convenient: You can quickly open an account online and then spend and save in one place with our Checking and Savings account.

FAQ

How much money do you need to open a bank account?

The amount of money you need to open a bank account can depend on the bank. At online banks, for instance, you might be able to open an account with as little as $1 or even no money at all. Traditional banks, on the other hand, might require $25 or more for a minimum opening deposit.

Is there a fee for closing a bank account?

Banks can charge a fee for closing an account if it hasn’t been open very long. For instance, you might pay a fee if you open a new account and then close it within six months. If there’s an account closing fee, it should be included on the bank’s fee schedule, so check their details or contact customer service.

Are online banks better than traditional banks?

Online banks can offer some advantages that you don’t always get with traditional banks. For example, online banks may not charge any monthly maintenance fees for checking or savings accounts. Initial deposit requirements may be lower, and interest rates for deposit accounts might be higher. Traditional banks, however, can offer branch banking access, so that’s something to weigh in the balance when deciding where to open an account.

Photo credit: iStock/Sakibul Hasan

Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

SoFi® Checking and Savings is offered through SoFi Bank, N.A. ©2023 SoFi Bank, N.A. All rights reserved. Member FDIC. Equal Housing Lender.
The SoFi Bank Debit Mastercard® is issued by SoFi Bank, N.A., pursuant to license by Mastercard International Incorporated and can be used everywhere Mastercard is accepted. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

SoFi members with direct deposit activity can earn 4.60% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. Direct Deposit means a deposit to an account holder’s SoFi Checking or Savings account, including payroll, pension, or government payments (e.g., Social Security), made by the account holder’s employer, payroll or benefits provider or government agency (“Direct Deposit”) via the Automated Clearing House (“ACH”) Network during a 30-day Evaluation Period (as defined below). Deposits that are not from an employer or government agency, including but not limited to check deposits, peer-to-peer transfers (e.g., transfers from PayPal, Venmo, etc.), merchant transactions (e.g., transactions from PayPal, Stripe, Square, etc.), and bank ACH funds transfers and wire transfers from external accounts, do not constitute Direct Deposit activity. There is no minimum Direct Deposit amount required to qualify for the stated interest rate.

SoFi members with Qualifying Deposits can earn 4.60% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Qualifying Deposits means one or more deposits that, in the aggregate, are equal to or greater than $5,000 to an account holder’s SoFi Checking and Savings account (“Qualifying Deposits”) during a 30-day Evaluation Period (as defined below). Qualifying Deposits only include those deposits from the following eligible sources: (i) ACH transfers, (ii) inbound wire transfers, (iii) peer-to-peer transfers (i.e., external transfers from PayPal, Venmo, etc. and internal peer-to-peer transfers from a SoFi account belonging to another account holder), (iv) check deposits, (v) instant funding to your SoFi Bank Debit Card, (vi) push payments to your SoFi Bank Debit Card, and (vii) cash deposits. Qualifying Deposits do not include: (i) transfers between an account holder’s Checking account, Savings account, and/or Vaults; (ii) interest payments; (iii) bonuses issued by SoFi Bank or its affiliates; or (iv) credits, reversals, and refunds from SoFi Bank, N.A. (“SoFi Bank”) or from a merchant.

SoFi Bank shall, in its sole discretion, assess each account holder’s Direct Deposit activity and Qualifying Deposits throughout each 30-Day Evaluation Period to determine the applicability of rates and may request additional documentation for verification of eligibility. The 30-Day Evaluation Period refers to the “Start Date” and “End Date” set forth on the APY Details page of your account, which comprises a period of 30 calendar days (the “30-Day Evaluation Period”). You can access the APY Details page at any time by logging into your SoFi account on the SoFi mobile app or SoFi website and selecting either (i) Banking > Savings > Current APY or (ii) Banking > Checking > Current APY. Upon receiving a Direct Deposit or $5,000 in Qualifying Deposits to your account, you will begin earning 4.60% APY on savings balances (including Vaults) and 0.50% on checking balances on or before the following calendar day. You will continue to earn these APYs for (i) the remainder of the current 30-Day Evaluation Period and through the end of the subsequent 30-Day Evaluation Period and (ii) any following 30-day Evaluation Periods during which SoFi Bank determines you to have Direct Deposit activity or $5,000 in Qualifying Deposits without interruption.

SoFi Bank reserves the right to grant a grace period to account holders following a change in Direct Deposit activity or Qualifying Deposits activity before adjusting rates. If SoFi Bank grants you a grace period, the dates for such grace period will be reflected on the APY Details page of your account. If SoFi Bank determines that you did not have Direct Deposit activity or $5,000 in Qualifying Deposits during the current 30-day Evaluation Period and, if applicable, the grace period, then you will begin earning the rates earned by account holders without either Direct Deposit or Qualifying Deposits until you have Direct Deposit activity or $5,000 in Qualifying Deposits in a subsequent 30-Day Evaluation Period. For the avoidance of doubt, an account holder with both Direct Deposit activity and Qualifying Deposits will earn the rates earned by account holders with Direct Deposit.

Members without either Direct Deposit activity or Qualifying Deposits, as determined by SoFi Bank, during a 30-Day Evaluation Period and, if applicable, the grace period, will earn 1.20% APY on savings balances (including Vaults) and 0.50% APY on checking balances.

Interest rates are variable and subject to change at any time. These rates are current as of 10/24/2023. There is no minimum balance requirement. Additional information can be found at https://www.sofi.com/legal/banking-rate-sheet.

SOBK1122010

Technology is playing a bigger and bigger role in everyday life — though not in the way films like The Terminator and WALL-E would have you think. Instead, one growing dimension involves artificial intelligence (AI), which computers and machines use to help humans make decisions and solve problems.

AI has transformed businesses across industries, including banking. But what is artificial intelligence, and how do banks use it to improve processes for customers and employees alike?

Read on to learn more about the application of artificial intelligence in banking.

What Is Artificial Intelligence?

Artificial intelligence (AI) refers to systems and machines modeled after human intelligence. Using complex algorithms, AI can solve problems, make decisions, and analyze data on a much larger scale than individual humans.

AI represents a large body of technologies and computer science. For example, machine learning is a branch of AI that refers to a machine’s ability to learn and improve its processes over time. Another common branch of AI is natural language processing (NLP), which enables computers to process and understand language — both text and voice — in very much the way humans do.

Recommended: Misconceptions About Money

AI in Banking Statistics

Artificial intelligence has touched virtually all industries. Financial services, which represents nearly a quarter of the world’s economy, is no exception.

There are plenty of examples of artificial intelligence in banking. In fact, recent data indicates that more than half of banks are using AI for common use cases, like risk management (56%) and new products and processes (52%). Four in five bank decision-makers say they’re highly aware of how AI and machine learning can benefit their industry.

More specifically, 75% of decision-makers at banks with more than $100 billion in assets say they’re currently implementing AI. Nearly half of decision-makers at smaller banks (less than $100 billion in assets) say the same thing.

The rise of online banks — with mobile apps, chatbots, and unique product offerings — is a sign that AI will continue to transform the banking experience.

Recommended: Fintechs vs. Banks

12 Examples of Artificial Intelligence in Banking

It’s clear that AI represents enormous opportunities for banks willing to invest in it. But what can it specifically do for the customer and for employees? Here, you’ll learn 12 ways that AI applications in banking are evolving and benefiting users just like you.

1. Fraud Detection

One of the biggest examples of AI in banking is fraud detection. By continuously monitoring accounts, AI can flag unusual activity and instantly alert consumers and banks. This is an especially important function of AI as bank fraud continues to rise.

In fact, the Federal Trade Commission, or FTC, reported a 64% increase in bank account fraud (opening new checking and savings accounts) in 2021, with nearly 84,000 reported issues last year. Another 47,000+ people reported fraud with existing accounts or debit cards, electronic funds transfer, or ACH. The FTC also reported massive amounts of credit card fraud (nearly 400,000 reports) and loan fraud (more than 230,000 reports).

2. Cyber Attack Prevention

Another application of artificial intelligence in banking: how it’s used to prevent major cyber attacks. Banks can use artificial intelligence to combat spam and phishing attempts, protect data, identify malware, establish multi-factor authentication, and even predict breaches before cyber criminals launch their attack.

Recommended: Is Mobile Banking Safe?

3. Chatbots

When you think of artificial intelligence for banking, you may first envision chatbots — and that makes sense because they’re pretty standard at banks today. Chatbots allow customers to get help 24/7, even when banks are closed.

Chatbots save banks a lot of money, which they may then be able to pass on to customers via higher annual percentage yields (APYs) and lower fees. Common chatbot uses for banks include responding to balance inquiries and fund transfer requests.

4. Alerts and Reminders

If you have alerts set on your mobile banking app — think low balance alerts and transaction alerts — that’s AI at work. These features allow consumers to more easily monitor and manage their accounts.

AI also allows consumers to enable reminders in their banking app, like the due dates for when credit card payments are due.

5. Automated Payments

Consumers can also utilize a bank’s AI to automate their banking. Within a bank’s mobile app, consumers may be able to schedule automatic payments and recurring fund transfers. For many, this can help avoid late fees and the resulting drop in their FICO credit score.

6. Robo-Advisors

Many banks now offer robo-advisors. While some investors may still prefer human advisors, robo-advisors can be advantageous. They use AI and complex algorithms to invest consumers’ money according to an individual consumer’s goals and risk tolerance.

7. Better Customer Experience

Overall, consumers may have a better experience at banks using artificial intelligence. AI makes traditional banking processes faster and more convenient. For example, consumers can now open bank accounts online or even on their phones. Everyday banking — from mobile check deposit to fund transfers — can now be done from the couch, offering flexibility and convenience to consumers.

Another win for customer experience? AI can also reduce the risk of human error in banking transactions.

Recommended: Pros and Cons of Online Banking

8. Loan and Credit Decisions

AI allows lenders to more quickly and accurately make credit decisions. If you’ve ever applied for a credit card and gotten instant approval, it’s likely that artificial intelligence, not a human, reviewed your creditworthiness and made the decision.

AI also allows banks to more easily review consumers with limited credit histories by looking at other data that human decision-makers couldn’t analyze as quickly or easily.

Recommended: Reasons for Being Denied a Checking Account

9. Business Decision-Making

AI can analyze massive amounts of data and make predictions based on that data. From market trends to new product ideas, banking executives and leaders can rely on predictive analytics, thanks to AI. This can allow them to make sound decisions about the business while mitigating risk.

10. Compliance with Banking Regulations

Banks must comply with strict regulations in every country where they operate. Regulations are constantly evolving and are complex by nature. Natural language processing allows AI to analyze regulations to ensure compliance.

While banks have humans working in their compliance departments, AI can ensure more accuracy and help reduce compliance-related costs — up to 50%.

11. Data Collection

Many businesses are drowning in customer data nowadays. As with any industry, AI can help banks collect and analyze their data more efficiently. This data can then enable banks to make better decisions that reduce costs and improve the user experience.

12. Process Automation

Robotic process automation (RPA) makes banks more efficient. AI can handle repetitive tasks and free up employee time to do more impactful work. This may save banks a lot of money on time-consuming tasks and expedite their ability to go to market for new products and offerings.

Should Banks Implement AI?

Artificial intelligence for banking is already making strides. More than half of banks have implemented AI in some capacity, though it’s more common at larger banks. Because AI can make banking safer, more convenient, and more profitable, artificial intelligence could be a value-add for banks that have not yet implemented it.

Recommended: Advantages and Disadvantages of Electronic Banking

The Takeaway

Artificial intelligence has had a huge impact on the way we live. When it comes to banking, AI can make the experience safer and more convenient for consumers and more profitable and efficient for the banks themselves.

Are you looking for a new online bank account fueled by artificial intelligence? SoFi’s Checking and Savings Account offers consumers the convenience and security of AI, with features like early direct deposit, transaction alerts, and mobile check deposit. Plus, the combination of no monthly fees and a super competitive APY could help your money grow faster.

FAQ

How many banks use AI today?

A recent report by Business Insider indicates that more than half of financial services companies utilize AI in areas like risk management (56%) and new products and processes (52%). Also, three in four financial decision-makers at large (>$100B in assets) banks say they are currently implementing AI strategies.

What is the most important feature of artificial intelligence in banking?

Artificial intelligence offers a wide range of features for banking customers, but perhaps the most important is related to security. AI helps banks prevent fraudulent account activity and also protects banks against cyber attacks. With AI, your money and your personal information should be safer.

What are the pros and cons of AI in banking?

Using AI applications in banking offers several pros: It can make banking safer, faster, and more convenient for customers. AI can also add efficiency to business processes and allow for better decision-making. The largest criticism of using artificial intelligence for banking is that the new, tech-led credit approval processes could lead to discrimination. The Consumer Financial Protection Bureau has taken steps this year to hold financial services companies accountable, requiring that they explain to rejected applicants why they are being denied.

Photo credit: iStock/z_wei

Third-Party Brand Mentions: No brands, products, or companies mentioned are affiliated with SoFi, nor do they endorse or sponsor this article. Third-party trademarks referenced herein are property of their respective owners.

Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

SoFi® Checking and Savings is offered through SoFi Bank, N.A. ©2023 SoFi Bank, N.A. All rights reserved. Member FDIC. Equal Housing Lender.
The SoFi Bank Debit Mastercard® is issued by SoFi Bank, N.A., pursuant to license by Mastercard International Incorporated and can be used everywhere Mastercard is accepted. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

SoFi members with direct deposit activity can earn 4.60% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. Direct Deposit means a deposit to an account holder’s SoFi Checking or Savings account, including payroll, pension, or government payments (e.g., Social Security), made by the account holder’s employer, payroll or benefits provider or government agency (“Direct Deposit”) via the Automated Clearing House (“ACH”) Network during a 30-day Evaluation Period (as defined below). Deposits that are not from an employer or government agency, including but not limited to check deposits, peer-to-peer transfers (e.g., transfers from PayPal, Venmo, etc.), merchant transactions (e.g., transactions from PayPal, Stripe, Square, etc.), and bank ACH funds transfers and wire transfers from external accounts, do not constitute Direct Deposit activity. There is no minimum Direct Deposit amount required to qualify for the stated interest rate.

SoFi members with Qualifying Deposits can earn 4.60% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Qualifying Deposits means one or more deposits that, in the aggregate, are equal to or greater than $5,000 to an account holder’s SoFi Checking and Savings account (“Qualifying Deposits”) during a 30-day Evaluation Period (as defined below). Qualifying Deposits only include those deposits from the following eligible sources: (i) ACH transfers, (ii) inbound wire transfers, (iii) peer-to-peer transfers (i.e., external transfers from PayPal, Venmo, etc. and internal peer-to-peer transfers from a SoFi account belonging to another account holder), (iv) check deposits, (v) instant funding to your SoFi Bank Debit Card, (vi) push payments to your SoFi Bank Debit Card, and (vii) cash deposits. Qualifying Deposits do not include: (i) transfers between an account holder’s Checking account, Savings account, and/or Vaults; (ii) interest payments; (iii) bonuses issued by SoFi Bank or its affiliates; or (iv) credits, reversals, and refunds from SoFi Bank, N.A. (“SoFi Bank”) or from a merchant.

SoFi Bank shall, in its sole discretion, assess each account holder’s Direct Deposit activity and Qualifying Deposits throughout each 30-Day Evaluation Period to determine the applicability of rates and may request additional documentation for verification of eligibility. The 30-Day Evaluation Period refers to the “Start Date” and “End Date” set forth on the APY Details page of your account, which comprises a period of 30 calendar days (the “30-Day Evaluation Period”). You can access the APY Details page at any time by logging into your SoFi account on the SoFi mobile app or SoFi website and selecting either (i) Banking > Savings > Current APY or (ii) Banking > Checking > Current APY. Upon receiving a Direct Deposit or $5,000 in Qualifying Deposits to your account, you will begin earning 4.60% APY on savings balances (including Vaults) and 0.50% on checking balances on or before the following calendar day. You will continue to earn these APYs for (i) the remainder of the current 30-Day Evaluation Period and through the end of the subsequent 30-Day Evaluation Period and (ii) any following 30-day Evaluation Periods during which SoFi Bank determines you to have Direct Deposit activity or $5,000 in Qualifying Deposits without interruption.

SoFi Bank reserves the right to grant a grace period to account holders following a change in Direct Deposit activity or Qualifying Deposits activity before adjusting rates. If SoFi Bank grants you a grace period, the dates for such grace period will be reflected on the APY Details page of your account. If SoFi Bank determines that you did not have Direct Deposit activity or $5,000 in Qualifying Deposits during the current 30-day Evaluation Period and, if applicable, the grace period, then you will begin earning the rates earned by account holders without either Direct Deposit or Qualifying Deposits until you have Direct Deposit activity or $5,000 in Qualifying Deposits in a subsequent 30-Day Evaluation Period. For the avoidance of doubt, an account holder with both Direct Deposit activity and Qualifying Deposits will earn the rates earned by account holders with Direct Deposit.

Members without either Direct Deposit activity or Qualifying Deposits, as determined by SoFi Bank, during a 30-Day Evaluation Period and, if applicable, the grace period, will earn 1.20% APY on savings balances (including Vaults) and 0.50% APY on checking balances.

Interest rates are variable and subject to change at any time. These rates are current as of 10/24/2023. There is no minimum balance requirement. Additional information can be found at https://www.sofi.com/legal/banking-rate-sheet.

SOBK1122011

The challenge of identifying a great city to retire in is that retirees have lots of different needs. Proximity to kids and grandkids, if you have them, is a key factor for many retirees. One retiree might want a beach while another wants ski slopes; one wants a small town vibe, another big city culture.

But there are some concerns that many retirees share: For example, is it affordable? The average retirement check for those collecting Social Security at age 65 in 2022 was $1,676, according to figures from the Social Security administration. How far that goes in retirement is dependent on a lot of factors, not the least of which is location, location, location.

But there are other considerations besides cost of living. Are there adequate medical facilities and personnel? Is the state’s tax structure advantageous for retirees? How is the crime rate? How well is the area expected to fare in climate change?

Rather than listing a select few of the more than 100,000 cities and towns in the U.S., what follows highlights some of the best cities to retire to in various categories. Depending on what’s most important to you, you can assign a value to each factor to help you pick the best options. Knowing where you want to retire and how much you will need to live on can help you decide when is a good time to retire. Now, some answers to the question, What are the best cities to retire in?

States with Favorable Tax Environments

If you have planned for your retirement years by opening an individual retirement account and funding it, you may not want to pay out a chunk of that in taxes. So, looking at the tax structure of various states can have a big impact on where you decide to retire.

So when considering the best cities to retire in the U.S., you may want to think about how a state’s sales tax, property tax, estate tax, and income tax stack up. Also think about whether a state you’d retire in will or won’t tax your pension. It has another list of states that won’t tax your pension. Hawaii, Alabama, and Tennessee all score well on these lists, but so do a lot of others that may better fit your lifestyle.

Cities Predicted to Do Well in Climate Change

Climate change threatens to trigger rising sea levels, rising temperatures, drought, wildfires, and more. If you plan to buy a home in your retirement haven, you may find that housing values, mortgage loans, and future mortgage refinancing may be affected by the expected impacts of climate change.

Some places are predicted to fare better than others because of their location, elevation, access to water, and other factors. Among these are Portland, Oregon; Charlotte, North Carolina; and Minnesota’s Twin Cities of Minneapolis and St. Paul. Research shows large coastal cities have generally invested more in resiliency measures to protect against climate change impacts than those in the Midwest.

Moreover, some cities are actively planning climate justice — or racial and social equity — into their climate mitigation plans. Oakland, California; Cleveland, Ohio; San Antonio, Texas; and Baltimore, Maryland all make that list.

Cities with Great Medical Resources

Since retirees may encounter healthcare issues as they age, having the right medical resources available is important. Moving to a quaint town or remote area might seem perfect, until you need a physical therapist or a doctor who specializes in gerontology.

In one ranked list of cities by health resources, Vermont towns do exceptionally well according to this list, but so do Missoula, Montana, and Pittsburgh, Pennsylvania. In addition to seeing where good health facilities are, you should evaluate the cost of those facilities. Healthcare is one of several crucial factors in calculating typical retirement expenses.

Cities with The Lowest Cost of Living

The average retirement age changes depending on where you live and the average Social Security check is about $1,668 per month. Before retiring, it’s important to know your budget and choose a retirement location where money won’t be a stressor.

One way to save is to live in a small town or city where the cost of living is below the national average. Many cities and towns in Alabama check a lot of boxes for retirees including having the lowest cost of living and a favorable tax environment.

Other cities that have a lower cost of living than the U.S. average include Lake Charles, Louisiana at about 14.5% lower than the national average; Topeka, Kansas at 14.7% lower; and Amarillo, Texas, at nearly 20% lower than the national average. Keep in mind, the earlier you retire, the lower your Social Security check will be, so where you want to live could impact when you retire.

Most Diverse Cities

For many people, diversity is a key factor to being able to comfortably settle in a town or city. This might include racial diversity, ethnic diversity, linguistic diversity, cultural diversity and more.

Oakland, California; New York, New York; and Chicago, Illinois often top lists for diversity, but can also be pricey places to live. Luckily there are other cities that are also very diverse including Jersey City, New Jersey; Gaithersburg and Germantown Maryland; Spring Valley, Nevada; and Kent, Washington.

Cities with Lowest Crime Rates

Generally speaking, the smaller the place, the less crime there is. That said, there are also some decent-sized cities that are recognized as being very safe. Columbia, Maryland gets high marks for being a very safe city. Others in that category are Nashua, New Hampshire; Portland, Maine; Gilbert, Arizona; and Raleigh, North Carolina. Least safe cities include St. Louis, Missouri; Memphis, Tennessee; and Oakland, California. That’s what makes the choosing tricky, Oakland fares very well in some categories, but not well at all on crime.

Most Accessible for People with Disabilities

Through the eyes of a person with disabilities, cities can look quite different. There’s the question of affordability, but also questions like whether restaurants, supermarkets, and parks are wheelchair accessible; whether the city is walkable; and the share of accessible homes.

If this is a consideration as you contemplate retirement, know this: Interestingly, Minneapolis, Minnesota — even with its annual snowfall of around 50 inches — tops the list. Other cities that score well on the accessibility scale include Pittsburgh, Pennsylvania; Scottsdale, Arizona; and Overland Park, Kansas.

Cities with Cool Stuff to Do

Another facet of what makes cities great for retirees is the availability of cultural opportunities from outdoor activities to volunteering, theater, and restaurants. One list of such opportunities took into account climate change; but didn’t weigh heavily on cost of living. It scored Austin, Texas high on all counts, though anyone who has lived there can attest to whole chunks of summer spent indoors trying to escape temperatures of 100 or more. Other cities that ranked high included Ashland, Oregon; Boston, Massachusetts; and Hilton Head, South Carolina.

Cities with Over 55 Communities

Some people prefer to live in communities that have young professionals and families, while others prefer to live predominantly around other seniors. Many of these planned communities have clubhouses for fitness and activities, theaters, walking trails and more. The least expensive houses generally start at around $100,000 or $200,000, depending on where they are, and rise up to $1 million. In these communities people own their own homes and function much as they would in a normal neighborhood but most of their neighbors are at roughly the same stage of life they are. Some of the leading over 55 communities include The Villages in central Florida; Sun City — which has many locations including Hilton Head, South Carolina and Huntley, Illinois; and Del Webb Sweetgrass in Richmond, Texas.

Recommended: What’s a Good Monthly Retirement Income for a Couple?

Places with Intentional Co-Housing

Co-housing is different from retirement communities in that people are expected to contribute to the community in the form of gardening, cooking, and generally looking out for one another. Co-housing that is designed for seniors might have medical facilities nearby, shuttles for shopping or the library, community gardens and so forth. Some have special facilities for people who suffer from dementia or other conditions. Retiring near a place where you could receive extra care and support down the road if you need it could be a good long-term option. Co-housing.org offers a list of these communities in states across America.

The Takeaway

Retirement isn’t just a cessation of work; it’s an opportunity to create a new and improved life. Before retiring, you need to understand what will constitute a good retirement income for your needs, as well as the environment you desire, surrounded by activities that really enhance your life. You are the only one who can really define what that environment and activities should be.

Whatever form of retirement beckons, SoFi wants to help you find a way to afford and enjoy it through all the special features of our Checking and Savings account. When you open an online bank account with SoFi, you’ll spend and save in one convenient place, earn a competitive APY, and pay no account fees.

Photo credit: iStock/nortonrsx

Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

Tax Information: This article provides general background information only and is not intended to serve as legal or tax advice or as a substitute for legal counsel. You should consult your own attorney and/or tax advisor if you have a question requiring legal or tax advice.

SoFi® Checking and Savings is offered through SoFi Bank, N.A. ©2023 SoFi Bank, N.A. All rights reserved. Member FDIC. Equal Housing Lender.
The SoFi Bank Debit Mastercard® is issued by SoFi Bank, N.A., pursuant to license by Mastercard International Incorporated and can be used everywhere Mastercard is accepted. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

SoFi members with direct deposit activity can earn 4.60% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. Direct Deposit means a deposit to an account holder’s SoFi Checking or Savings account, including payroll, pension, or government payments (e.g., Social Security), made by the account holder’s employer, payroll or benefits provider or government agency (“Direct Deposit”) via the Automated Clearing House (“ACH”) Network during a 30-day Evaluation Period (as defined below). Deposits that are not from an employer or government agency, including but not limited to check deposits, peer-to-peer transfers (e.g., transfers from PayPal, Venmo, etc.), merchant transactions (e.g., transactions from PayPal, Stripe, Square, etc.), and bank ACH funds transfers and wire transfers from external accounts, do not constitute Direct Deposit activity. There is no minimum Direct Deposit amount required to qualify for the stated interest rate.

SoFi members with Qualifying Deposits can earn 4.60% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Qualifying Deposits means one or more deposits that, in the aggregate, are equal to or greater than $5,000 to an account holder’s SoFi Checking and Savings account (“Qualifying Deposits”) during a 30-day Evaluation Period (as defined below). Qualifying Deposits only include those deposits from the following eligible sources: (i) ACH transfers, (ii) inbound wire transfers, (iii) peer-to-peer transfers (i.e., external transfers from PayPal, Venmo, etc. and internal peer-to-peer transfers from a SoFi account belonging to another account holder), (iv) check deposits, (v) instant funding to your SoFi Bank Debit Card, (vi) push payments to your SoFi Bank Debit Card, and (vii) cash deposits. Qualifying Deposits do not include: (i) transfers between an account holder’s Checking account, Savings account, and/or Vaults; (ii) interest payments; (iii) bonuses issued by SoFi Bank or its affiliates; or (iv) credits, reversals, and refunds from SoFi Bank, N.A. (“SoFi Bank”) or from a merchant.

SoFi Bank shall, in its sole discretion, assess each account holder’s Direct Deposit activity and Qualifying Deposits throughout each 30-Day Evaluation Period to determine the applicability of rates and may request additional documentation for verification of eligibility. The 30-Day Evaluation Period refers to the “Start Date” and “End Date” set forth on the APY Details page of your account, which comprises a period of 30 calendar days (the “30-Day Evaluation Period”). You can access the APY Details page at any time by logging into your SoFi account on the SoFi mobile app or SoFi website and selecting either (i) Banking > Savings > Current APY or (ii) Banking > Checking > Current APY. Upon receiving a Direct Deposit or $5,000 in Qualifying Deposits to your account, you will begin earning 4.60% APY on savings balances (including Vaults) and 0.50% on checking balances on or before the following calendar day. You will continue to earn these APYs for (i) the remainder of the current 30-Day Evaluation Period and through the end of the subsequent 30-Day Evaluation Period and (ii) any following 30-day Evaluation Periods during which SoFi Bank determines you to have Direct Deposit activity or $5,000 in Qualifying Deposits without interruption.

SoFi Bank reserves the right to grant a grace period to account holders following a change in Direct Deposit activity or Qualifying Deposits activity before adjusting rates. If SoFi Bank grants you a grace period, the dates for such grace period will be reflected on the APY Details page of your account. If SoFi Bank determines that you did not have Direct Deposit activity or $5,000 in Qualifying Deposits during the current 30-day Evaluation Period and, if applicable, the grace period, then you will begin earning the rates earned by account holders without either Direct Deposit or Qualifying Deposits until you have Direct Deposit activity or $5,000 in Qualifying Deposits in a subsequent 30-Day Evaluation Period. For the avoidance of doubt, an account holder with both Direct Deposit activity and Qualifying Deposits will earn the rates earned by account holders with Direct Deposit.

Members without either Direct Deposit activity or Qualifying Deposits, as determined by SoFi Bank, during a 30-Day Evaluation Period and, if applicable, the grace period, will earn 1.20% APY on savings balances (including Vaults) and 0.50% APY on checking balances.

Interest rates are variable and subject to change at any time. These rates are current as of 10/24/2023. There is no minimum balance requirement. Additional information can be found at https://www.sofi.com/legal/banking-rate-sheet.

External Websites: The information and analysis provided through hyperlinks to third-party websites, while believed to be accurate, cannot be guaranteed by SoFi. Links are provided for informational purposes and should not be viewed as an endorsement.

Third-Party Brand Mentions: No brands, products, or companies mentioned are affiliated with SoFi, nor do they endorse or sponsor this article. Third-party trademarks referenced herein are property of their respective owners.

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