What Happens if a Money Order Is Lost?

A money order is a secure form of paper payment that’s paid for upfront. When one gets lost, you may be able to get a refund if it hasn’t been cashed yet. In this situation, it’s important to act quickly and keep your paperwork organized. You may also need to pay a fee to get your money back. If the money order has been cashed, however, you may be out of luck.

Below, you’ll learn what steps to take if a money order is lost so you can manage your finances as effectively as possible.

Key Points

•   A money order is a secure paper payment that can be refunded if lost and not cashed, though fees may apply.

•   Acting quickly and keeping paperwork organized is crucial if a money order is lost.

•   Contact the issuer to check the status and possibly replace or cancel a lost money order.

•   Each issuer has a different process for handling lost money orders, often involving fees.

•   If a money order has been cashed, recovering the funds is typically not possible.

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Currently, SoFi does not offer members money orders.

Tracking Money Orders

Knowing how to track a money order is crucial, especially if you suspect that your money order is lost or stolen — or if you suspect you’re a victim of a money order scam.

When you purchase a money order, you typically use cash, a debit card connected to your checking account, or a traveler’s check (you usually can’t use a credit card). You’ll receive a receipt with a serial number or money order number. The issuer of the money order usually has a website where you can enter this number to determine if the money order has been cashed.

If the money order hasn’t been cashed and you think it was lost or possibly stolen en route to its recipient, you’ll need this tracking number to replace or cancel the money order.

Recommended: Can You Buy a Money Order With a Credit Card?

What Happens if You Lose a Money Order?

If you lose a money order, you may be able to work with the issuer to replace or cancel it (for a fee). Each issuer has its own process, which is detailed on its website.

However, if the money order has already been cashed, you typically won’t be able to recover the funds (more on that below).

Worth noting: Because money orders have the payee’s name and address on them, it’s difficult for the wrong person to cash a money order that doesn’t belong to them. This makes money orders significantly safer than sending cash.

Here’s what happens if you lose a money order from each of the major issuers:

USPS

The U.S. Postal Service (USPS) has affordable money orders (as low as $2.55), but if yours has been lost or stolen, you can’t cancel it if it’s already been cashed. If it hasn’t been cashed, the USPS will replace it or issue a refund.

You’ll need the serial number, the post office number of the branch where you purchased it, and the dollar amount in order to track the money order on the U.S. Postal Service website. This process can take up to 30 days.

If you learn that the money order hasn’t been deposited, you can start a Money Order Inquiry. The USPS website advises customers to start the inquiry at a post office branch and then check up on the process online. It usually costs $21 in processing fees to replace the money order, and the process can take up to 60 days. The same process can yield results even if you don’t have your original receipt.

Recommended: How to Transfer Money Between Banks

Western Union

Before attempting to cancel a money order with Western Union, customers are instructed to call 1-800-999-9660 to check the payment’s status.

Western Union allows you to cancel money orders that haven’t been deposited. You’ll be issued a refund in roughly 30 days (additional time may be needed for it to arrive by mail.).

To start the process, fill out the Money Order Customer Request form on the Western Union website using the details on your receipt. There’s currently no fee for this request if a money order has a face value under $5, a $5 fee for money orders that are more than $5 but less than $100, and a fee of $15 for those with a face value of more than $100.

If you don’t have the receipt, you won’t be able to request a refund.

MoneyGram

When you purchase a money order at a retail location, the issuer might be MoneyGram. Like the USPS, MoneyGram doesn’t offer refunds on money orders that have been cashed or deposited. If the money order hasn’t been cashed, you can fill out a replacement or refund form.

You can track the status of a money order on the MoneyGram website if you have the serial number and dollar amount.

The replacement money order takes seven business days to process (and you can track that status online as well). The fee for this service is $25 for money orders of $50 or more or 50% of the face value for those under $50.

If you’re trying to track a MoneyGram money order and don’t have your receipt with the necessary information, you won’t be able to proceed with the replacement process.

Bank or Credit Union

If you purchased a money order at a specific bank or credit union, you can contact that financial institution, over the phone or in person, to ask how to track your money order. There’s a good deal of variation among financial institutions, so you can also ask them to advise you on the process, timeline, and fees for replacing or canceling a lost money order.

Recommended: 50/30/20 Budget Calculator

Replacing or Canceling a Lost Money Order

As you’ve learned, each issuer has its own guidelines for replacing or canceling a lost money order. However, there’s a common set of actions to take in each instance.

Here’s what to do if you lose a money order:

1. Tracking the Money Order

First and foremost, issuers want you to track the money order before anything else. If you discover it has been cashed, you can’t move forward with the rest of these steps.

2. Getting in Touch With the Issuer

Getting in touch with the issuer to understand your options is a good next step. Some issuers may let you take action over the phone or in person, and others may direct you to a replacement or cancellation form online.

3. Filling Out a Request Form

To cancel or replace the money order, you’ll often have to fill out a form online. Depending on the issuer, you’ll need information such as:

•   The serial or money order number

•   The dollar amount

•   The name and location where you purchased the money order

Issuers may have options for canceling a money order even if you don’t have all this information. The fees and processing times for doing so may increase due to the additional work required to trace the money order.

4. Paying a Replacement or Cancellation Fee

No matter where you purchased the money order, you’ll likely have to pay a fee to replace or cancel it. The fee is usually around $15, though it can be higher if you don’t have your receipt.

Recommended: Where Can You Cash a Check With No Fees?

What Happens if Your Money Order Was Cashed?

If your money order has already been cashed, there’s usually no way of getting your money back. However, you may still want the issuer to provide a copy of the money order so that you can use it to file a bank fraud claim or talk to law enforcement.

Depositing Money Orders

If you received a money order as payment and aren’t sure what to do, you have multiple options for depositing or cashing the money order.

•   Banks and credit unions are a smart option. If you take it to your personal bank, you may be able to deposit the money straight into your bank account.

•   You may also be able to cash your money order at a check-cashing location, a Western Union branch, or the post office.

•   You might be able to cash a money order at a grocery store. Walmart will cash Western Union and MoneyGram money orders.

Depending on where you cash the money order, you might have to pay a fee. For example, at Walmart, you may pay $4 to cash up to $1,000, which is the usual face value limit for individual money orders.

The Takeaway

Money orders are typically a safe way to send money to friends, family, and businesses. However, money orders can get lost or stolen. What happens next will depend on whether the money order has been cashed yet. If your money order is missing and hasn’t been cashed yet, you may be able to recover the money — for a fee. If it’s been cashed, you’re typically out of luck and can’t cancel it and/or get a refund.

FAQ

Can a lost money order be traced?

A money order can’t be traced. Like a personal check, a money order is a piece of paper without any embedded tracking technology or digital trail. The only way you can track a money order is if it’s deposited — at which point it’s too late to try to cancel or replace it.

Can you get a money order reprinted?

If you’ve lost a money order and it hasn’t been deposited, it may be possible to have it reprinted. Fees may be involved. You’ll need to contact the issuer and follow their steps for replacing or canceling the money order.

How do you claim a lost money order?

If you believe your money order is lost or stolen, contact the issuer to check its status. You’ll need information from the receipt. If you don’t have these details, the issuer may be able to retrieve them, often for a fee.

Each issuer has its own process. For instance, the U.S. Postal Service (USPS) requires that you visit a post office in person and start a Money Order Inquiry. Western Union allows you to fill out a form online. Expect to pay a fee — and if the money order has already been deposited, you can’t cancel or replace it.

How can you see who cashed a money order?

While you can’t see who cashed a money order, you can determine if it’s been cashed. Each money order issuer has its own process for tracking, but they’ll usually need information from the receipt, such as the money order number and dollar amount. Contact the issuer (check their website or app, or call customer service) if you’re not sure where to start. Also, if you’ve lost or misplaced the receipt, you may be able to track that information down with the issuer’s help and for a fee.


Photo credit: iStock/MichaelPenhallow

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Can Medical Bills Go on Your Credit Report?

Medical debt can be a heavy burden for individuals and families. And knowing unpaid medical bills could impact your credit can make the worry even worse.In an effort designed to relieve some of the stress on U.S. consumers, the way medical debt is treated by credit bureaus has changed in recent years. The timeline for unpaid health care bills appearing on your credit reports is longer than it used to be. And some of those debts may not end up affecting your credit at all.

But make no mistake: There can still be consequences if a medical bill goes unpaid for too long.

Read on for a look at when unpaid medical debt can go on your credit reports and some steps you can take to protect and improve your financial health.

Key Points

•   Unpaid medical bills can appear on credit reports, but there is a 365-day grace period before they do.

•   Medical debts under $500 don’t show up on credit reports.

•   Medical collections can stay on credit reports for seven years if unpaid.

•   Medical debts paid after they appear on credit reports are removed from the reports, improving credit scores.

•   Disputing errors on credit reports can help remove incorrect medical debt information.

Do Medical Bills Affect Your Credit?

Your medical bills shouldn’t have any effect on your credit, as long as they don’t go unpaid for too long. Most health care providers don’t report payment activity to the credit bureaus. So unless your account goes unpaid for so long that your provider gives up and sells the debt to a debt collector, it’s unlikely your delinquent account will appear on your credit reports.

Even if the account goes to collections, it can take a year or longer to impact your credit. That’s because the three major credit bureaus (Equifax®, Experian®, and TransUnion®) now give consumers a full 365 days to clear up a medical debt that’s gone to collections before it goes on their credit reports. This year-long grace period allows more time for medical bills to make their way through the insurance approval and payment process, and it gives consumers more time to report billing issues to their provider or the debt collector, negotiate a smaller payment, or set up a payment plan.

More good news: If the initial balance that’s gone to collections is less than $500, the debt won’t ever become part of your credit report, so it won’t affect your credit score.

How Does Medical Debt Impact Your Credit Scores?

Medical bills that you’ve paid shouldn’t appear on your credit reports at all or affect your credit scores — even if you paid the bill after it went to collections. Existing paid medical collections were erased from credit reports in 2022, and the credit bureaus no longer include this information on their reports.

If your bill in collections goes unpaid past the 365-day grace period, however, it could turn up on your credit reports and possibly have a negative effect on your credit scores. The amount of damage can vary, depending on what scoring model you, or a potential lender, are looking at. But it’s important to note that failing to pay a bill can affect the most significant factor in determining your credit scores — your payment history. So if a medical bill with a starting balance of $500 or more lands on your credit report, you could see a serious dip in your credit scores.

How Long Do Medical Bill Collections Stay on Your Credit Report?

A typical collections account can stay on your credit reports for about seven years, whether or not you eventually pay the debt. But medical bills are treated differently than other types of debt.

When the credit bureaus are notified that you’ve paid off a medical debt in collections, they’ll remove the account from your credit reports, and you can expect your credit scores to improve.

If you don’t pay the medical debt, however, the collections account could remain on your credit reports for a full seven years after it becomes delinquent.

Can Medical Bills Be Removed From My Credit Report?

If you believe a medical bill in collections is showing up on your credit report by mistake, you can dispute the error with the credit bureau and the debt collector who reported it. After all, it takes time to build credit, and you want to make sure your record represents you accurately.

If your debt has been in collections for less than a year, the starting balance was less than $500, the debt has been paid by you or your insurance company, or you can show that the information is incorrect in some other way, you can take the necessary steps to have it removed from your credit reports.

How to Dispute a Medical Bill on Your Credit Report

To dispute a medical bill on your credit report, the Consumer Financial Protection Bureau (CFPB) recommends starting with the credit bureau that included the account. Explain in writing what you think is wrong and why, and be sure to include documentation that supports your claim. The credit bureaus can then begin an investigation. The CFPB provides sample letters and addresses for the credit bureaus.

You should also reach out in writing to the debt collector that furnished the information and ask that it be corrected.

Finally, if your dispute continues to go unresolved, you can submit a complaint to the CFPB.

Recommended: Why Did My Credit Score Drop After a Dispute?

How Can You Check for Medical Debt on Your Credit Reports?

There are a couple of ways you can check your credit report to see if a medical debt is showing up there:

•   If you’re paying for credit monitoring, or if your financial institution or credit card company provides a free credit score and summary each month, the information you’re looking for may be available as part of this service. You may even receive an alert if your credit score updates and there’s a significant drop.

•   You’re also entitled by federal law to receive free copies of your credit reports from the major credit bureaus at AnnualCreditReport.com.

Don’t panic if a debt collector tells you that your unpaid account will soon affect your credit scores. Remember that you have a year-long grace period to pay the debt or clear up any errors before the account will show up on your credit reports.

Does Paying Off Medical Collections Improve Your Credit?

The best way to keep medical debt from dragging down your credit scores is to make sure your bills are paid on time (by you or your health insurance company). Even if your account goes to collections, paying is still an option — and it can help push your credit scores back up.

Though the negative impact of having a collections account on your credit report diminishes with time, if the bill goes unpaid, it could sit on your record — where lenders can see it — for seven years.

Recommended: How to Build Credit

What If You Can’t Pay Your Medical Bills?

Even though it may be tempting, the worst thing you can do if you have medical debt is ignore it. Here are some options to consider if you’re wondering how to pay medical bills you can’t afford.

Ask About a Repayment Plan

Many hospitals and health care providers will let you set up a payment schedule that allows you to pay over time. Best-case scenario, the option provided is fee- and interest-free. If you’re asked to sign up for a financing plan that will cost extra, make sure the terms work for you and that it’s still manageable within your budget.

Try Negotiating With Your Provider to Lower Your Bill

Sometimes, a health care provider may be willing to accept a lower amount to avoid writing off the bill and selling the account to a debt buyer. Even if the account has gone to collections, you may be able to settle for a lower payment. At that point, though, you’ll likely be negotiating with the debt collector, not the original creditor.

See If You Qualify for Financial Assistance

Grants and other types of financial assistance are sometimes available for patients who are eligible based on their income, age, or other factors. A Google search may turn up some options, or your health care provider or a support group may be able to pass along information.

Consider an Unsecured Personal Loan

If you can get manageable monthly payments and other terms that fit your needs, you may want to consider taking out a low-interest personal loan. Try to stay away from a loan that’s secured by your home or other assets, as it could end up putting your financial well-being at greater risk if you default.

How Can You Keep Your Credit Scores Healthy Despite Challenging Medical Bills?

Small fluctuations in your credit scores are normal, but if you’re worried that an unpaid medical bill could cause a drastic drop, it’s important to keep your financial guard up. Here are some steps you can take to protect your scores.

Keep Paying Your Bills on Time

Your payment history is a big factor in determining your credit score, so do your best to stay on top of all your bills. If making timely payments is a struggle for you, you may find that a spending app can help you with budgeting, keeping track of billing due dates, and prioritizing payments.

Watch Your Credit Utilization

Lowering your credit card utilization ratio — the percentage of available credit that you’re using on your credit cards and other lines of credit — can help you maintain and build your credit scores. If you’re relying heavily on credit to get by and you’re close to maxing out your credit cards, you may need to reevaluate your spending and change up your budget. A money tracker app could help you stick to healthy financial habits.

Monitoring Your Credit Scores

Even if you’re on your best behavior, if an unpaid medical bill ends up on your credit report, it may take months before you see some improvement to your damaged credit scores. Credit score monitoring can help you better understand how certain actions can affect your creditworthiness.

The Takeaway

Watching your medical expenses pile up can be stressful — especially if you’re worried that your unpaid medical bills will go on your credit reports and lower your credit scores. Fortunately, credit bureaus and credit score models have begun treating medical debt with a little more patience and consideration than other types of debt.But unpaid medical bills can still be a problem if you let them go on for too long. So it’s important to stay on top of your medical bills, along with all your other financial obligations.

Take control of your finances with SoFi. With our financial insights and credit score monitoring tools, you can view all of your accounts in one convenient dashboard. From there, you can see your various balances, spending breakdowns, and credit score. Plus you can easily set up budgets and discover valuable financial insights — all at no cost.

See exactly how your money comes and goes at a glance.

FAQ

Can unpaid medical bills affect your credit?

A medical bill will likely only affect your credit if it’s been unpaid for so long that it ends up going to collections. Even then, consumers have a full year to clear up a medical collections account before it goes on their credit reports. But if the bill goes unpaid after that grace period is up, it could affect your credit scores.

How do I remove a medical collection from my credit report?

To have a medical collection removed from your credit report, you can pay the amount you owe. Alternatively, if you think it’s in error, you can try disputing the bill with the credit bureau and the debt collector that reported it.

Is it a HIPAA violation to send medical bills to collections?

Not necessarily. The Health Insurance Portability and Accountability Act (HIPAA) has strict standards for how health care providers and their business associates, including third-party debt collectors, handle sensitive personal health information. Debt collectors can receive and disclose information, but only to the extent that it’s absolutely necessary to perform their job.

Can medical debt under $500 appear on your credit report?

Medical collections with an initial balance below $500 generally aren’t reported on credit reports by the major credit bureaus. However, creditors may still attempt to collect the unpaid balance.

Can I dispute a medical bill on my credit report?

If you believe a medical bill on your credit report is an error, you can dispute it with the credit bureau that reported the information, or with the debt collector. Include supporting documentation such as proof of payment or insurance records. If an investigation finds that the information is inaccurate, it should be removed from your report.


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*Terms and conditions apply. This offer is only available to new SoFi users without existing SoFi accounts. It is non-transferable. One offer per person. To receive the rewards points offer, you must successfully complete setting up Credit Score Monitoring. Rewards points may only be redeemed towards active SoFi accounts, such as your SoFi Checking or Savings account, subject to program terms that may be found here: SoFi Member Rewards Terms and Conditions. SoFi reserves the right to modify or discontinue this offer at any time without notice.

Non affiliation: SoFi isn’t affiliated with any of the companies highlighted in this article.

Third-Party Brand Mentions: No brands, products, or companies mentioned are affiliated with SoFi, nor do they endorse or sponsor this article. Third-party trademarks referenced herein are property of their respective owners.

Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

External Websites: The information and analysis provided through hyperlinks to third-party websites, while believed to be accurate, cannot be guaranteed by SoFi. Links are provided for informational purposes and should not be viewed as an endorsement.

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Why Did My Credit Score Drop After Paying Off Debt?

Seeing your credit score go down after paying off debt may seem illogical, but there are likely valid reasons for the drop, including a potential change in your credit mix or in the age of your accounts. Although a lower score may feel like a setback, rest assured the dip is usually temporary.

Take a closer look at some reasons why your credit score dropped after paying off debt and what you can do to help turn things around.

Key Points

• Paying off debt can sometimes cause your credit score to drop temporarily.

• Credit scores are based on factors such as payment history, credit utilization, length of credit history, credit mix, and new credit applications.

• Keeping accounts open, making timely payments, and maintaining low credit utilization can help your score.

• Regularly monitoring your credit can help track any changes and protect your score.

• Rebuilding credit after paying off debt can take anywhere from a few months to a few years.

Why Would My Credit Score Drop After Paying Off Debt?

Credit scores are calculated based on a variety of factors. For instance, if you’ve finally paid off a car loan and all of your other debts are from credit cards, your score might drop because you no longer have a diverse credit mix. Creditors and lenders like to see someone who’s been able to manage an array of accounts over time.

But a varied credit mix is only one of the components that make up your credit score. Read on to learn what affects your credit score and how much each factor is impacted when you pay off debt.

Credit Score Factors

According to FICO®, the credit scoring company used by 90% of the top lenders, your credit score is based on data from five different categories: payment history, credit utilization, length of credit history, credit mix, and new credit applications.

Take a closer look at each one.

Payment History

Showing lenders you can consistently make on-time payments is the top factor in determining your credit score. In fact, under the FICO model, your payment history accounts for the biggest percentage of your credit score (35%).

A late or missing payment can lower your credit score significantly, depending on where you fall in the credit score range. Generally speaking, the higher your credit score, the greater the impact of a late payment.

Even if you’ve paid off a debt, a delinquent payment can remain on your credit report for up to seven years and negatively affect your credit score.

Credit Utilization

Credit utilization accounts for 30% of your credit score. Your credit utilization is the amount of money you owe versus the amount of credit available to you, and this configuration is called your utilization rate or credit utilization ratio.

Most lenders prefer you to keep your credit utilization ratio below 30%.

Paying off a debt typically builds your credit score, but there are instances when it could have the opposite effect. For example, if you pay off a credit card and then close the account, you may see your score fall. That’s because you now have a lower amount of available credit, which could raise your credit utilization ratio.

Length of Your Credit History

The average age of your credit accounts makes up 15% of your credit score. Keeping accounts open — and establishing a track record of timely payments — can help build your credit score. So if you’re paying off a credit card or other type of revolving debt, consider leaving the account open afterward.

Installment loans, such as a personal loan, work a bit differently. When you pay off an installment loan, the account is considered closed. And if you’ve had that account for a long time, your average account age — and your credit score — could drop.

Credit Mix

As previously noted, having different types of credit, or a credit mix, counts toward your credit score. In fact, it makes up 10% of your FICO score.

Having a combination of revolving credit and installment credit can help build your credit. But paying off a home, car, or personal loan could change your credit mix, which might cause your score to dip.

New Credit Card Applications

Applying for new credit determines 10% of your credit score. So if, for instance, you decide to open a few new credit cards to help pay off another debt, your score could take a hit. That’s because each time you apply, a hard credit check, or inquiry, is made.

When a lender does a hard credit check, they will pull your credit report from one of the three main credit bureaus: TransUnion®, Equifax®, and Experian®. A hard inquiry can decrease your score by a few points, so if you’re trying to sign up for multiple credit cards at once, this can have a cascading effect on your score.

How to Pay Off Debt and Help Your Credit Score

There’s no hard and fast rule on how to pay off your debt and build up credit. But it’s always a good idea to make timely, regular payments on balances. Try not to use all your available credit (keep it under 30%). And if you’re overextended, consider reevaluating your purchasing habits with a spending app or other tool.

How Do I Keep My Credit Score From Dropping?

There are other strategies you can use to help prevent your credit score from falling. Here are three to consider:

•   Limit applications for new credit, especially if you’re applying for several at one time.

•   Try to avoid closing out a credit card account, even if you’ve paid off the balance.

•   Review your credit report at least once a year, and dispute any errors. You can get your report for free at AnnualCreditReport.com.

Recommended: Why Did My Credit Score Drop After a Dispute?

How Long Does It Take for Your Credit Score to Recover After Paying Off Debt?

After you make a payment, most large credit issuers and lenders update your account information with the credit bureaus within 30-45 days. Smaller credit entities may provide updates based on their own schedules, so in those cases, it could take longer for your credit score to update.

Ways to Rebuild Your Credit Score After Paying Off a Loan

In addition to making timely payments, there are several ways to build credit.

One tactic is to take the money you were using for the now-paid-off loan and apply it to one or more of your credit card payments. For example, if you were only making minimum payments, try paying double the minimum each month. If this isn’t possible, even kicking in an extra $10, $20, or $30 can make a difference. Paying double the minimum doesn’t just bring down your balance. It can also lower your credit utilization ratio by increasing the available credit on that card.

Another trick: Contact your card issuer and ask for an increased credit limit so your credit utilization on that card is lower. Or consider becoming an authorized user on a loved one’s credit card account.

How to Get Credit Score Monitoring

There are various ways to check your credit score for free.

•   Contact your credit card issuer. Most provide cardholders with complimentary access to their credit score.

•   Inquire with your bank. Many financial institutions offer customers either their FICO score or VantageScore for free.

•   Sign up with Experian. You can monitor your credit score for free through Experian, one of the three major credit bureaus.

•   Download a money tracking app at no cost. These apps can provide you with your score and alert you to any changes.

The Takeaway

Zeroing out the balance on a loan or credit card can be a big stress reliever, though it may not always provide the credit score impact you were hoping for. Changes in credit mix or account age are among the reasons for a drop.

The good news is, there are ways to help protect your credit score: Pay your bills on time, keep credit card accounts open even after you’ve paid off the balance, and explore credit score monitoring services that alert you to any changes in your score.

Take control of your finances with SoFi. With our financial insights and credit score monitoring tools, you can view all of your accounts in one convenient dashboard. From there, you can see your various balances, spending breakdowns, and credit score. Plus you can easily set up budgets and discover valuable financial insights — all at no cost.

See exactly how your money comes and goes at a glance.

FAQ

How long does it take to rebuild credit after paying off debt?

The amount of time it takes to rebuild credit is different for everyone. For some people, it may only take a few months, while for others it could take years, especially if credit card bills have high balances or are maxed out. Certain factors such as missed payments, which can remain on your credit report for up to seven years, or a declared bankruptcy (which can linger for up to 10 years) can keep your credit score from increasing.

Why does my credit score go down after paying off debt?

Eliminating one debt means you’ve changed your overall credit portfolio, which can impact some factors that go into determining your credit score. For instance, if you’ve paid off a car loan and all of your other debts are credit cards, you’ve affected the diversity of your credit mix. As a result, you may see a slight drop in your credit score.

How much will my credit score recover after paying off debt?

There’s no exact number of points your credit score will recover from paying off a debt. The impact of eliminating credit card debt depends on your starting credit profile, including factors such as your credit utilization ratio, payment history, and credit mix.

How can I rebuild my credit score after paying off a loan?

After paying off a loan, you can build your credit score by continuing to make payments on time, avoiding unnecessary new credit card applications, and keeping older credit accounts when possible. Lowering your credit utilization ratio and monitoring your credit regularly can also be helpful.

How can I keep track of my credit score?

There are several ways to keep track of your credit score. Many credit card issuers and banks offer free access to your credit score, and you can also sign up for credit monitoring through a major credit bureau. Some financial apps also provide free credit score tracking and can notify you when your score changes.


Photo credit: iStock/Neustockimages

SoFi Coach offers users the ability to connect both SoFi accounts and external accounts using Plaid, Inc.’s service. When you use the service to connect an account, you authorize SoFi to obtain account information from any external accounts as set forth in SoFi’s Terms of Use. Based on your consent SoFi will also automatically provide some financial data received from the credit bureau for your visibility, without the need of you connecting additional accounts. SoFi assumes no responsibility for the timeliness, accuracy, deletion, non-delivery, or failure to store any user data, loss of user data, communications, or personalization settings. You must confirm the accuracy of Plaid data through sources independent of SoFi. The credit score is a VantageScore® based on TransUnion® (the “Processing Agent”) data.

*Terms and conditions apply. This offer is only available to new SoFi users without existing SoFi accounts. It is non-transferable. One offer per person. To receive the rewards points offer, you must successfully complete setting up Credit Score Monitoring. Rewards points may only be redeemed towards active SoFi accounts, such as your SoFi Checking or Savings account, subject to program terms that may be found here: SoFi Member Rewards Terms and Conditions. SoFi reserves the right to modify or discontinue this offer at any time without notice.

Disclaimer: Many factors affect your credit scores and the interest rates you may receive. SoFi is not a Credit Repair Organization as defined under federal or state law, including the Credit Repair Organizations Act. SoFi does not provide “credit repair” services or advice or assistance regarding “rebuilding” or “improving” your credit record, credit history, or credit rating. For details, see the FTC’s website .

Third-Party Brand Mentions: No brands, products, or companies mentioned are affiliated with SoFi, nor do they endorse or sponsor this article. Third-party trademarks referenced herein are property of their respective owners.

Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

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A woman sitting at a desk with a laptop open in front of her, looking at papers that she holds in her hand.

Average Checking Account Balance in the USA

Your checking account can play an essential role in your financial life. It allows you to receive your payroll direct deposits, pay bills, write checks, make debit card purchases, withdraw cash at ATMs, and even send money digitally to friends and family.

However, since these accounts generally pay little to no interest, it can be tricky to figure out exactly how much money to keep in your checking account. If you keep the balance too low, you risk overdrafts, bounced checks, and account fees. If you keep the balance too high, you give up the opportunity to earn a better interest rate elsewhere.

So how much money should you keep in your checking account? Below, we’ll explore the average checking account balance — and the factors that can affect it.

Key Points

•   The amount of money that someone keeps in their checking account will vary based on several factors, including age, income, and cost of living.

•   A common recommendation is to keep one to two months’ worth of expenses in your checking account.

•   Since checking accounts generally have lower interest rates, it’s a good idea to keep extra money in a savings or other high-interest account.

•   Emergency funds should usually be kept in a savings account and cover three to six months of expenses.

•   While income and age can influence the amount people hold in their transaction accounts, it’s essential to tailor your balance to your specific living expenses and financial goals.

What Is Considered a “Normal” Balance?

There’s no one ideal amount to keep in a checking account since everyone’s financial situation is different. A common rule of thumb, however, is to keep around one to two months’ worth of living expenses in either a traditional or online checking account.

So, for example, if your monthly expenses are $4,000, you might want to keep around $8,000 in checking. This helps ensure you’re able to cover your short-term expenses and don’t accidentally overdraft your account or dip below the minimum balance required to avoid a monthly fee.

While a “normal” checking account balance will vary by income and expenses, we can get a sense of the average checking account balance in the U.S. by looking at the Federal Reserve’s most recent Survey of Consumer Finances (which is based on 2022 data). According to the Fed, Americans hold a median balance of $8,000 in transaction accounts (which include both checking and savings accounts).

Recommended: Reasons to Balance Your Bank Account Every Month

Increase your savings
with a limited-time APY boost.*


*Earn up to 3.80% Annual Percentage Yield (APY) on one SoFi Savings account with a 0.70% APY Boost (added to the 3.10% APY as of 5/28/26) for up to 6 months. Open your first SoFi Checking and Savings account and receive eligible direct deposits OR qualifying deposits of $5,000 every 31 days by 12/31/26. Rates are variable, subject to change. Terms apply at https://www.sofi.com/banking/#2. SoFi Bank, N.A. Member FDIC.

Average vs Median

Government data on the typical amount of money in checking accounts includes two different figures: the median and the mean (or average). For example, Americans hold a median balance of $8,000 in transaction accounts, but a mean balance of $62,410.

Why is there such a large disparity? The mean, or average, number is skewed by people who hold high balances. As a result, it doesn’t paint a realistic picture of how much money the average American is really keeping in the bank.

Think back to math class where you learned about the difference between mean and median. The mean, or average, balance in a checking account is determined by adding together every single checking account balance and dividing by the number of checking accounts. Extremely high and low balances can really skew that number.

The median balance, on the other hand, is the middle value when a data set is ordered from least to greatest. For instance, if you were analyzing five checking accounts, ordered by lowest to highest balance, you’d look at the balance of the third checking account to get the median:

•   $300

•   $500

•   $2,000

•   $10,000

•   $20,000

Here, the median checking account balance is $2,000. However, the average balance of the checking accounts is $6,560.

Recommended: The Difference Between Current Balance and Available Balance

Factors Impacting Balances

There are a number of things that can impact the average amount in a checking account, including income, age, and geographical location. Here’s a look at three key factors that can lead to keeping different amounts in a checking account.

Income Levels

As you might expect, income level can have a significant impact on checking account balances. People who make more money tend to spend more on things such as rent, food, shopping, and entertainment. And when your living expenses are higher, you generally need to keep more money in your checking account.

Based on the Fed’s data, for example, Americans who are in the lowest 20% of income earnings have a median transaction account balance of $900. For those in the top 10% of income earnings, however, the median balance rises to $111,600.

Savings Rates

Interest rates on savings accounts can also impact how much people keep in their checking account. When annual percentage yields (APYs) for savings accounts are especially high, it’s natural to want to take advantage of that and keep more in savings and less in checking.

These days, keeping only as much as necessary in checking and moving your extra cash into savings can really pay off. While the average checking account interest rate is currently 0.07%, you can now find high-yield savings accounts offering rates of about 3.00% APY or more.

Recommended: Are High-Yield Checking Accounts Worth It?

High vs Low Cost of Living Areas

If you live in an area of the country where the cost of living is relatively steep, you’ll need more money available in checking to cover everyday expenses, such as rent, utilities, groceries, and gas. If you live somewhere with a relatively low cost of living, you can likely keep a lower-than-average checking account balance without running the risk of dipping into negative territory and, in turn, triggering fees or bouncing checks.

Balances by Age Group

Age also has a significant impact on the average checking account balance. As we get older, we tend to build wealth and, in turn, keep more money in transaction accounts, like checking accounts. Here’s a closer look at how checking account balances vary by age.

Average for Millennials/Gen Z

According to the Fed’s data, millennials and Gen Z keep somewhere between $5,400 and $7,500 in their transaction accounts.

Age Median Value of Account Holdings
Under age 35 $5,400
Age 35-44 $7,500

Average for Gen X

The Fed’s survey shows that adults aged 45-54 (Gen X) have a median balance of $8,700 in their transaction accounts.

Recommended: What Is the Average Savings by Age?

Average for Baby Boomers/Retirees

Baby boomers and retirees have the highest average amount of money in their checking and other transactional accounts. Depending on their age, boomers and retirees typically have median balances somewhere between $8,000 and $13,400. Interestingly, account balances tend to start decreasing in adults aged 75 and older.

Age Median Value of Account Holdings
55-64 $8,000
65-74 $13,400
75+ $10,000

Recommended: Importance of a Free Checking Account

Balances by Household Income

Government data shows large disparities in account balances between low-, mid-, and high-earners in the U.S. Here’s a detailed look at how household income affects the amount of money Americans keep in their transaction accounts.

Income Range Percentile Median Value of Holdings
Less than 20% $900
20%-39.9% $2,550
40%-59.9% $7,400
60%-79.9% $15,760
80%-89.9% $33,800
90%-100% $111,600

Typical Emergency Fund Recommendations

Personal finance advisors generally recommend keeping at least three to six months’ worth of living expenses in the bank to help cover the unexpected, such as an expensive car or home repair, a medical emergency, or loss of income. So, for example, if your monthly living expenses are $4,000, you may want to keep $12,000 to $24,000 in your emergency fund. If you’re self-employed or work seasonally, however, you may want to aim for closer to six to 12 months’ worth of expenses.

That said, your emergency savings should generally not be part of your checking account balance. Instead, you’ll want to keep that money in a savings account at a traditional or online bank or credit union. For one reason, you’ll be less tempted to spend your emergency fund on nonessential purchases if it’s a little further out of reach. For another, the interest rate for a savings account is typically higher, which will help your emergency fund grow over time.

The Takeaway

The average or normal checking account balance varies by age, income, lifestyle, and other factors. Ideally, you want to have enough in checking to cover one to two months’ worth of living expenses. This can help you avoid accidentally overdrafting the account or dipping below any required minimums. You can then move any additional cash to an account that offers a higher return, enabling your money to grow faster.

Interested in opening an online bank account? When you sign up for a SoFi Checking and Savings account with eligible direct deposit, you’ll get a competitive annual percentage yield (APY), pay zero account fees, and enjoy an array of rewards, such as access to the Allpoint Network of 55,000+ fee-free ATMs globally. Qualifying accounts can even access their paycheck up to two days early.

Better banking is here with SoFi, named the #1 Bank in the U.S. for the fourth year in a row by Forbes (2026).* Enjoy up to 3.10% APY on SoFi Checking and Savings.

FAQ

How much does the average person have in their checking account?

The average checking account balance can vary significantly depending on age, income level, spending habits, and other factors. According to the Federal Reserve’s most recent Survey of Consumer Finances, Americans have a median balance of $8,000 in transaction accounts (which include checking and savings accounts).

Can you have too much money in your checking account?

Yes. Keeping too much money in a checking account can be inefficient because these accounts typically offer low or no interest. A good rule of thumb is to keep enough money to cover one to two months’ worth of expenses in checking and move excess cash to an account where you can earn higher returns, such as a high-yield savings account, an investment account, or an individual retirement account (IRA).

What are good accounts to keep emergency funds?

It is generally recommended to keep emergency funds in a savings account, rather than a checking account. The savings account could be with a traditional bank, an online bank, or credit union. The interest rates on savings accounts are typically substantially higher than those of checking accounts, meaning money stored in those accounts could earn more over time. In addition, the money is not as readily accessible as in a checking account, which means you’ll be less tempted to use it.


Photo credit: NIKOLA ILIC PR AGENCIJA ZA DIZAJN STUDIOTRIPOD SURCIN

SoFi® Checking and Savings is offered through SoFi Bank, N.A. ©2026 SoFi Bank, N.A. All rights reserved. Member FDIC. Equal Housing Lender.
^Early access to direct deposit funds is based on the timing in which we receive notice of impending payment from the Federal Reserve, which is typically up to two days before the scheduled payment date, but may vary.
Annual percentage yield (APY) is variable and subject to change at any time. Rates are current as of 5/28/26. There is no minimum balance requirement. Fees may reduce earnings. Additional rates and information can be found at https://www.sofi.com/legal/banking-rate-sheet

Eligible Direct Deposit means a recurring deposit of regular income to an account holder’s SoFi Checking or Savings account, including payroll, pension, or government benefit payments (e.g., Social Security), made by the account holder’s employer, payroll or benefits provider or government agency (“Eligible Direct Deposit”) via the Automated Clearing House (“ACH”) Network every 31 calendar days.

Although we do our best to recognize all Eligible Direct Deposits, a small number of employers, payroll providers, benefits providers, or government agencies do not designate payments as direct deposit. To ensure you're earning the APY for account holders with Eligible Direct Deposit, we encourage you to check your APY Details page the day after your Eligible Direct Deposit posts to your SoFi account. If your APY is not showing as the APY for account holders with Eligible Direct Deposit, contact us at 855-456-7634 with the details of your Eligible Direct Deposit. As long as SoFi Bank can validate those details, you will start earning the APY for account holders with Eligible Direct Deposit from the date you contact SoFi for the next 31 calendar days. You will also be eligible for the APY for account holders with Eligible Direct Deposit on future Eligible Direct Deposits, as long as SoFi Bank can validate them.

Deposits that are not from an employer, payroll, or benefits provider or government agency, including but not limited to check deposits, peer-to-peer transfers (e.g., transfers from PayPal, Venmo, Wise, etc.), merchant transactions (e.g., transactions from PayPal, Stripe, Square, etc.), and bank ACH funds transfers and wire transfers from external accounts, or are non-recurring in nature (e.g., IRS tax refunds), do not constitute Eligible Direct Deposit activity. There is no minimum Eligible Direct Deposit amount required to qualify for the stated interest rate. SoFi Bank shall, in its sole discretion, assess each account holder's Eligible Direct Deposit activity to determine the applicability of rates and may request additional documentation for verification of eligibility.

See additional details at https://www.sofi.com/legal/banking-rate-sheet.
We do not charge any account, service, or maintenance fees for SoFi Checking and Savings. We do charge transaction fees for outgoing wire transfers, Instant Transfers, and global remittance transfers. Our fee policy is subject to change at any time. See the SoFi Bank Fee Sheet for details at sofi.com/legal/banking-fees/. *Awards or rankings from Forbes are not indicative of future success or results. This award and its ratings are independently determined and awarded by their respective publications.
Financial Tips & Strategies: The tips provided on this website are of a general nature and do not take into account your specific objectives, financial situation, and needs. You should always consider their appropriateness given your own circumstances.

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A glass-front building with a sign that says ‘bank’ in large gold letters.

Glossary of Banking Terms and Definitions

Most of us don’t learn bank terms in school, but knowledge of these concepts is an important part of developing your financial literacy. Becoming familiar with banking vocabulary can help you better understand financial products and might even boost your money management skills.

Here, you’ll find a glossary of 19 banking terms and definitions to know. Whether you’re opening your very first checking account or diversifying your investments, this bank terminology can enhance your personal finance journey.

Key Points

•   Understanding frequently used banking terms, such as FDIC, APY, and EFT, as well as common types of bank accounts can help you manage your finances.

•   Savings accounts, checking accounts, and money market accounts are key banking products, each offering unique features such as interest earnings and transaction capabilities.

•   Certificates of deposit (CDs) are accounts that may provide higher interest rates for funds committed for a fixed term, with penalties for early withdrawal.

•   Knowing the differences and similarities between common banking terms, such as APY vs. interest rate and EFT vs. ACH, can help you make informed financial decisions.

•   Familiarity with financial terms may help you identify and avoid certain types of banking fees.

19 Banking Terms

Here’s a list of 19 important banking terms and definitions to know:

1. Savings Account

A savings account is a type of bank account that lets you safely store your money. Money in a savings account can earn interest and grow over time, thanks to the power of compounding interest.

Savings accounts can be a good place to stash an emergency fund or funds for short-term goals, such as next year’s vacation. You can typically access funds as needed, although some financial institutions may limit how often you can take money out of your savings account.

When shopping for a savings account, know that a high-yield savings account may pay out more interest than a typical savings account. Currently, some HYSAs pay 8x the national savings account interest rate or more.

2. Checking Account

Checking accounts are also a common type of bank account that enable consumers to access and spend their money easily. You can tap funds in your checking account by writing paper checks, using an ATM, swiping or tapping a debit card, entering account information online, or using mobile payment apps. Many checking accounts don’t earn interest, but you may find some that offer a low interest rate, often at online banks.

Checking accounts may come with a variety of fees, so it can be wise to compare charges for at least a few accounts before opening one. You’ll also want to make sure you understand whether there’s a minimum opening deposit or balance requirement.

3. Money Market Account

Another type of bank account is a money market account. These are often structured as a blend of savings and checking accounts. Like a savings account, a money market account usually has a higher interest rate than a checking account (which may or may not earn any interest at all) in exchange for having certain restrictions, such as a limited number of withdrawals that can be made each month. But it may also have some checking account features, like the ability to write checks.

4. Certificate of Deposit (CD)

You can also open a certificate of deposit (CD), a kind of term deposit, at many financial institutions. Here, your money is less liquid (i.e., it’s not as easily available). When you put money in a CD, you agree to a set number of months or years that you won’t access that cash — typically between a few months and several years. In exchange, however, you may receive an interest rate that’s higher than most standard savings accounts. If you do tap your funds before the CD term ends, you will likely be assessed a penalty.

5. Account Number

Your bank account number is a unique string of numbers (usually between eight and 12 digits) that identifies your individual bank account. Every time you open a new bank account, you’ll get a new account number — and you can typically find it on your account statements, on paper checks, and on your bank’s website and in its app when you’re logged in.

Recommended: How to Balance Your Bank Account

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*Earn up to 3.80% Annual Percentage Yield (APY) on one SoFi Savings account with a 0.70% APY Boost (added to the 3.10% APY as of 5/28/26) for up to 6 months. Open your first SoFi Checking and Savings account and receive eligible direct deposits OR qualifying deposits of $5,000 every 31 days by 12/31/26. Rates are variable, subject to change. Terms apply at https://www.sofi.com/banking/#2. SoFi Bank, N.A. Member FDIC.

6. Routing Number

While an account number is unique to your individual account, a routing number is unique to your bank. Most banks have a single routing number, though larger banks may have multiple routing numbers, with each number attributed to a specific region.

A routing number (also called an American Bankers Association number, or ABA number) is always nine digits and helps other entities route payments to and from your bank.

By the way, when thinking about routing numbers vs. account numbers, remember that they are important bits of personal information, to be kept confidential. In the wrong hands, they could be used to commit bank fraud.

7. Direct Deposit

Direct deposit is a method wherein a business or government agency can pay you electronically by transferring funds into your bank account. If you receive payment from your employer directly into your bank account, you’re already using direct deposit; around 92% of American workers get paid this way.

8. Annual Percentage Yield (APY)

Annual percentage yield refers to how much interest you’ll earn each year from money in a deposit account, like a savings account. Unlike the straight interest rate, however, APY also accounts for compound interest (earning interest on the interest you’ve earned thus far).

9. Credit Union

A bank is one common type of financial institution. But you can also get typical banking services — like deposit accounts and loans — from credit unions. Credit unions are member-owned nonprofits and are typically local, rather than a national network. You may need to qualify to join one, based upon such attributes as where you live or your profession. Depending on your needs, you might choose a credit union vs. a bank to get the best fit for your finances.

10. Federal Deposit Insurance Corporation

Congress created the Federal Deposit Insurance Corporation (FDIC) in 1933 to develop a safety net in the event of a bank failure and instill confidence in the U.S. banking system. Today, the FDIC offers insurance typically up to $250,000 per depositor, per account category, per insured institution. Some banks have programs to offer even a higher level of insurance than that. Worth noting: Most but not all banks are FDIC insured. It’s worthwhile to check that you keep your funds at an insured bank to enjoy that protection.

Deposits at credit unions are also typically insured in a similar manner, but by the National Credit Union Association, or NCUA, vs. FDIC insurance.

11. Fintech

Fintech, meaning “financial technology,” refers to companies leveraging new technologies to improve or provide innovative financial services. They may be a chartered online bank or an unchartered neobank, often offering higher interest rates on savings accounts and lower or no fees as a result of their having less overhead than traditional brick and mortar banks. Many fintechs offer services that appeal to consumers seeking 24/7 access to their bank accounts and digital tools.

12. Automated Teller Machine (ATM)

You probably know automated teller machines as ATMs, and they’re an important part of banking. An ATM allows you to access certain banking services — like cash withdrawals — on the go. You can find ATMs all over, from inside bank branches to hotels and airports.

Just make sure an ATM is in your bank’s network before using it. If you use an out-of-network ATM, you may incur high ATM fees.

13. Debit Card

A debit card is a form of payment that typically comes with a checking account. You can swipe, tap, or wave the debit card at a point of sale to pay for goods and services with money from your checking account. You can also enter your debit card to pay bills or shop online, or tie your debit card to peer-to-peer (P2P) transfer apps to send money between friends.

14. Joint Account

A joint bank account allows more than one person to manage the account. That means any account holder can withdraw or deposit money at their discretion. With so much power available to multiple account holders, there are a lot of pros and cons of joint accounts to consider before moving forward, but it can be a good tool for couples or family members who want to merge their finances.

15. Electronic Fund Transfer (EFT)

An electronic fund transfer refers to any type of electric payment where money moves electronically. Examples of EFTs include wiring money, paying with a debit or credit card, sending funds via P2P transfer, receiving direct deposits, and conducting ACH transfers. They are typically quick and secure.

16. ACH Transfer

An ACH transfer is a type of electronic fund transfer. ACH stands for Automated Clearing House, and an ACH transfer simply refers to the electronic movement of money from one bank account to another. That process takes place on the Automated Clearing House (governed by the National Automated Clearing House Association, or NACHA).

17. Overdraft Fee

If you pay for a transaction with a check or debit card but don’t have enough money in your account to cover the purchase, your payment can be declined or the purchase can still go through, which is called overdrafting. Essentially, your bank may cover the shortfall. Some financial institutions charge you an overdraft fee when this happens. The average fee is currently quite high, averaging around $27. You may be able to link accounts (say, your checking and savings accounts) to provide coverage in the case of overdraft.

18. Emergency Fund

An emergency fund is money set aside in a savings account that you can access in an emergency, such as if you are laid off, need unexpected car repair, or have to pay a high vet bill. The amount of money you need in an emergency fund can vary, but financial experts generally advise working toward saving enough cash to cover at least six months of basic living expenses. Saving this much can keep you from needing to take out a personal loan or going into credit card debt when unplanned expenses arise.

19. Minimum Account Balance

A minimum account balance, also called minimum daily balance or simply minimum balance, is the amount of money you must keep in your bank account to avoid minimum balance service fees (if your bank charges these). Not all bank accounts require minimum balances, and of those that do, the amount can vary from one financial institution to the next. The amount may also vary by account type.

Why Understanding Banking Terms Matters

Understanding banking terms — and the concepts and products they describe — can help you pick the right bank for your needs. It can also help build a good foundation of knowledge that can enhance your money management for years to come.

The Takeaway

Knowing basic financial terms, such as ACH, EFT, and FDIC, as well as those that describe different types of bank accounts, can build your financial literacy. This, in turn, can help equip you to make well-informed decisions and manage your money better.

Another important aspect of managing your money is partnering with the right bank.

Interested in opening an online bank account? When you sign up for a SoFi Checking and Savings account with eligible direct deposit, you’ll get a competitive annual percentage yield (APY), pay zero account fees, and enjoy an array of rewards, such as access to the Allpoint Network of 55,000+ fee-free ATMs globally. Qualifying accounts can even access their paycheck up to two days early.

Better banking is here with SoFi, named the #1 Bank in the U.S. for the fourth year in a row by Forbes (2026).* Enjoy up to 3.10% APY on SoFi Checking and Savings.

FAQ

What are basic banking terms?

Some basic banking terms include savings account, checking account, direct deposit, routing number, and electronic fund transfer. If you’re new to banking, it’s a good idea to review a list of common banking terminology to get a better handle on your finances and how to manage them.

What are common banking transactions?

Some common banking transactions include cash withdrawals or deposits at the bank or ATM, mobile check deposits via an app, and direct deposits into and direct debits from a bank account. Individuals can also transfer money from one bank account to another, like from their checking to their savings.

What are banking processes?

Common banking processes include managing customers’ checking and savings accounts, which can include charging fees or paying interest. Banks also often offer loans, which have a range of processes from underwriting to account servicing.


Photo credit: iStock/george tsartsianidis

SoFi® Checking and Savings is offered through SoFi Bank, N.A. ©2026 SoFi Bank, N.A. All rights reserved. Member FDIC. Equal Housing Lender.
Annual percentage yield (APY) is variable and subject to change at any time. Rates are current as of 5/28/26. There is no minimum balance requirement. Fees may reduce earnings. Additional rates and information can be found at https://www.sofi.com/legal/banking-rate-sheet

Eligible Direct Deposit means a recurring deposit of regular income to an account holder’s SoFi Checking or Savings account, including payroll, pension, or government benefit payments (e.g., Social Security), made by the account holder’s employer, payroll or benefits provider or government agency (“Eligible Direct Deposit”) via the Automated Clearing House (“ACH”) Network every 31 calendar days.

Although we do our best to recognize all Eligible Direct Deposits, a small number of employers, payroll providers, benefits providers, or government agencies do not designate payments as direct deposit. To ensure you're earning the APY for account holders with Eligible Direct Deposit, we encourage you to check your APY Details page the day after your Eligible Direct Deposit posts to your SoFi account. If your APY is not showing as the APY for account holders with Eligible Direct Deposit, contact us at 855-456-7634 with the details of your Eligible Direct Deposit. As long as SoFi Bank can validate those details, you will start earning the APY for account holders with Eligible Direct Deposit from the date you contact SoFi for the next 31 calendar days. You will also be eligible for the APY for account holders with Eligible Direct Deposit on future Eligible Direct Deposits, as long as SoFi Bank can validate them.

Deposits that are not from an employer, payroll, or benefits provider or government agency, including but not limited to check deposits, peer-to-peer transfers (e.g., transfers from PayPal, Venmo, Wise, etc.), merchant transactions (e.g., transactions from PayPal, Stripe, Square, etc.), and bank ACH funds transfers and wire transfers from external accounts, or are non-recurring in nature (e.g., IRS tax refunds), do not constitute Eligible Direct Deposit activity. There is no minimum Eligible Direct Deposit amount required to qualify for the stated interest rate. SoFi Bank shall, in its sole discretion, assess each account holder's Eligible Direct Deposit activity to determine the applicability of rates and may request additional documentation for verification of eligibility.

See additional details at https://www.sofi.com/legal/banking-rate-sheet.
We do not charge any account, service, or maintenance fees for SoFi Checking and Savings. We do charge transaction fees for outgoing wire transfers, Instant Transfers, and global remittance transfers. Our fee policy is subject to change at any time. See the SoFi Bank Fee Sheet for details at sofi.com/legal/banking-fees/. ^Early access to direct deposit funds is based on the timing in which we receive notice of impending payment from the Federal Reserve, which is typically up to two days before the scheduled payment date, but may vary.
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