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If you have unmanageable credit card debt, you might consider credit card debt settlement, a process where you negotiate with your credit card company or a debt collector to pay off less than the total amount owed. The creditor agrees to forgive a portion of the debt in exchange for a lump-sum payment or a payment plan.

This guide provides more information about negotiating a credit card debt settlement.

The Difference Between Secured and Unsecured Debt

First, take a closer look at the type of debt a credit card typically is. When a credit card company issues a credit card, it’s offering you credit. It’s taking a chance on getting its money back, plus interest. It’s more than likely that the credit card you have is considered unsecured.

Unsecured debt isn’t connected to any of your assets that a credit card company can seize in the event that you default on your payments. Essentially, the credit card company is taking your word for it that you are going to come through with the monthly payments.

Secured debt works a bit differently. They’re backed by an asset, like your car or home. If you default on a secured debt, your lender could seize the asset and sell it to pay off your debt. Mortgages and auto loans are two common types of secured debt.

Recommended: What Is a Credit Card Interest Cap?

Credit Card Debt Negotiation Steps

The process of negotiating credit card debt usually begins when you have multiple late or skipped payments — not just one. A good first step is to find out exactly how much you owe, and then research the different options that may be available to you. Examples include a payment plan, an increase in loan terms or lowered interest rates.

Once you have that information, you’re ready to negotiate. You can start by calling your credit card company and asking for the debt settlement department. Or, you can send a note by email or regular mail.

You may have to go through a number of customer service reps and managers before striking a deal, but taking the initiative can show creditors that you are handling the situation honestly and doing what you need to do.

When you do reach an agreement, be sure to get the agreed-upon terms in writing.

Types of Credit Card Debt Settlements

Here are some options when it comes to credit card debt settlement.

Lump Sum Settlement

This type of agreement is perhaps the most obvious option. Essentially, it involves paying cash and instantly getting out of credit card debt. With a lump sum settlement, you pay an agreed-upon amount, and then get forgiveness for the rest of the debt you owe.

There is no guarantee as to what lump sum the credit card company might go for, but being open and upfront about your situation could help your cause.

Workout Agreement

This type of debt settlement offers a degree of flexibility. You may be able negotiate a lower interest rate or waive interest for a certain period of time. Or, you can talk to your credit card issuer about reducing your minimum payment or waiving late fees.

Hardship Agreement

Also known as a forbearance program, this type of agreement could be a good option to pursue if your financial issues are temporary, such as the loss of a job.

Different options are usually offered in a hardship agreement. Examples include lowering interest rate, removing late fees, reducing minimum payment, or even skipping a few payments.

Why a Credit Card Settlement May Not Be Your Best Option

Watching your credit card balance grow each month can be scary. Depending on your circumstances, a settlement may be the best solution for you.

However, it’s not without its drawbacks. For starters, a settlement may result in your credit card privileges being cut off and your account frozen until a settlement agreement is reached between you and the credit card company.

Your credit score could take a hit, too. This is because your debt obligations are reported to the credit bureaus on a monthly basis. If you aren’t making your payments in full, this will be noted by the credit bureaus.

That said, by negotiating a credit card settlement, you may be able to avoid bankruptcy and give the credit card company a chance to recoup some of its losses. This could stand in your favor when it comes to rebuilding your credit and getting solvent again.

💡 Quick Tip: Wherever you stand on the proposed Trump credit card interest cap, one of the best strategies to pay down high-interest credit card debt is to secure a lower interest rate. A SoFi personal loan for credit card debt can provide a cheaper, faster, and predictable way to pay off debt.

Solutions Beyond Credit Card Debt Settlements

Personal Loan

Consolidating all of your high-interest credit cards into one low-interest unsecured personal loan with a fixed monthly payment can help you get on a path to pay off the credit card debt. Keep in mind that getting this kind of loan, often called a credit card consolidation loan, still means managing monthly debt payments. It requires the borrower to diligently pay off the loan without missing payments on a set schedule, with a firm end date.

For this reason, a personal loan is known as closed-end credit. A credit card, on the other hand, is considered open-end credit, because it allows you to continue to charge debt (up to the credit limit) on a rolling basis, with no payoff date to work towards.

Recommended: Guide to Unsecured Personal Loans

Transferring Balances

Essentially, a balance transfer is paying one credit card off with another. Most credit cards won’t let you use another card to make your payments, especially if it’s from the same lender. If your credit is in good shape, you can apply for a balance transfer credit card to pay down debt without high interest charges.

Many balance transfer credit cards offer an introductory 0% APR, but keep in mind that a sweet deal like that usually only lasts about six to 18 months. After that introductory rate expires, the interest rate can jump back to a scary level — and other terms, conditions, and balance transfer fees may also apply.

Credit Consumer Counseling Services

Credit consumer counseling services often take a more holistic approach to debt management. You’ll work with a trained credit counselor to develop a plan to manage your debt. Typically, the counselor doesn’t negotiate a reduction in debts owed. However, they may be able to have your loan terms extended or interest rates lowered, which would lower your monthly payments. (Note that extending a loan term typically results in more interest paid over the life of the loan.)

A credit counselor can also help you create a budget, offer guidance on your money and debts, provide workshops or educational materials, and more.

Many credit counseling agencies are nonprofit and offer counseling services for free or at a low cost. You can search this list of nonprofit agencies that have been certified by the Justice Department.

The Takeaway

When credit card debt starts to become unmanageable, negotiating a credit card debt settlement may be an option to consider. There are different types of settlement options to consider. Understanding what’s available to you — and what makes sense for your financial situation and needs — can help you make an informed decision. If a settlement isn’t right for you, there are other solutions, such as a personal loan or credit counseling services, that may be a better fit.

Credit cards have an average APR of 20%–25%, and your balance can sit for years with almost no principal reduction. Personal loan interest rates average 12%, with a guaranteed payoff date in 2 to 7 years. If you’re carrying a balance of $5,000 or more on a high-interest credit card, consider a SoFi Personal Loan instead. See your rate in minutes.

FAQ

What percentage of debt will credit card companies settle for?

Credit card companies may settle for repayment of a reduced amount of the total debt, often between 20% and 80% of the outstanding balance. The exact percentage varies based on factors like the age and amount of the debt and the account holder’s ability to demonstrate financial hardship.

Can I negotiate a credit card settlement?

To negotiate credit card debt settlement yourself, decide what you can afford to pay and offer to settle with the creditor in a lump sum or installment plan. The creditor is not obligated to negotiate, but you may be successful.

Will creditors accept a 50% settlement?

Some creditors may accept 50% of the amount owed as part of a debt settlement. Others may want 75%–80% of what you owe. It can make sense to start low with your first offer and negotiate from there.

SoFi Loan Products
SoFi loans are originated by SoFi Bank, N.A., NMLS #696891 (Member FDIC). For additional product-specific legal and licensing information, see SoFi.com/legal. Equal Housing Lender.

SOPL-Q325-025

Nondischargeable debt are debts that cannot be eliminated by bankruptcy. Typically, this kind of debt includes child support, alimony, student loans, and some tax bills, among others.

Though on the surface bankruptcy may appear to produce an opportunity for a fresh start, nondischargeable debts prevent it from being a true end-all solution to funds owed. Learn the details here.

What Does Nondischargeable Debt Include?

Nondischargeable debts can include home mortgages, certain taxes, child support, and student loans, and can vary based on the chapter of bankruptcy filed.

A debt may also be considered nondischargeable if a creditor formally objects to a discharge in court and wins.

When a debt is discharged through bankruptcy, the debtor is relieved of any legal obligation to pay it back, and the creditor is prevented from taking any further action to collect that debt. This includes contacting the debtor or filing a lawsuit.

Personal loans, credit card debt, and medical bills are types of debt generally considered dischargeable.

Nondischargeable debt, on the other hand, does not dissolve in a bankruptcy filing. The debtor remains liable for payment even after the filing is complete. These are types of debt that Congress has deemed unforgivable due to public policy.

Recommended: What Is the 10 Percent Credit Card Interest Rate Cap Act?

Types of Nondischargeable Debt

Nineteen categories of nondischargeable debt apply for Chapters 7, 11, and 12 of the Bankruptcy Code. (A more limited list of exceptions applies to cases under Chapter 13.)

Except in unique circumstances, if a debt falls under one of these categories, it is not considered dischargeable.

1. Debt incurred from U.S. taxes or a customs duty.

2. Debt for money, property, or services obtained fraudulently or under false pretenses.

3. Any debt excluded from bankruptcy filing paperwork (unless the missing creditor received prior notice and had ample time to respond to the filing).

4. Debt acquired due to fraud, larceny, or embezzlement while working as a fiduciary.

5. Debt contracted for a domestic support obligation, including child support and alimony.

6. Debt from intentionally harming another person or their property.

7. Tax debt as a result of a fine, penalty or forfeiture that is, at minimum, 3 years old.

8. Student loan debt (unless not discharging the debt would impose an “undue hardship”).

9. Debt incurred due to the death or injury of someone caused by the debtor while operating a vehicle, vessel, or aircraft while intoxicated.

10. Any debts that were or could have been listed in a prior bankruptcy filing, and the debtor waived or was denied a discharge.

11. Debt obtained by committing fraud or misappropriating funds while acting as a fiduciary at a bank or credit union.

12. Debt incurred for the malicious or reckless failure of a debtor to fulfill any commitment to a federal depository.

13. Debts for any orders of restitution.

14. Debt incurred by penalty in relation to U.S. taxes.

15. Any debt to a spouse, former spouse, or child that is incurred through a separation or divorce.

16. Debts incurred due to condominium ownership or homeowners association fees.

17. Legal fees imposed on a prisoner by a court for costs and expenses related to a filing.

18. Debts owed to a pension, profit-sharing, stock bonus, or another retirement plan, as well as any loans taken from an individual retirement annuity.

19. Debt obtained for violating federal or state securities laws, common law, or deceit and manipulation in connection with the purchase or sale of any security.

Recommended: Paying Tax on Personal Loans

How Will Nondischargeable Debt Affect Me?

Nondischargeable debt is just like any other debt in the sense that it must be paid off on time to avoid negative consequences.

If a debt is left unpaid for too long, the creditor may sell the debt to a collection agency, which then may result in any number of the following repercussions:

•   Significantly lowering a credit score

•   Flagging a borrower as “high risk” to future lenders

•   Decreasing the odds of approval for future credit offerings

•   Increasing high-interest rate offers with less favorable terms

•   Adding negative remarks to your credit history

•   Activating a lien against a property or asset

•   Prompting creditors to pursue legal action

•   Enacting wage or asset garnishment

How Can I Resolve Nondischargeable Debts?

Making plans to resolve any outstanding debts as soon as possible is key to managing a credit history and salvaging future credit opportunities. Here are strategies for paying off debts to consider.

Stop Using Credit

The first step toward debt resolution is to stop accruing it. Many people rely on credit cards, with the average American having almost $6,500 in debt as of February 2025, according to TransUnion®, one of the major credit bureaus.

Making a point not to purchase anything that can’t be bought with cash outright can help curb unnecessary expenses. This includes larger purchases that may require financing. Leaving credit cards at home and removing their information from online payment systems can also help remove the temptation of using them.

Create a Budget

According to a 2024 Debt.com survey, 89% of Americans said making a budget helped them get out of or stay out of debt.

A monthly plan including income and expenses can help reveal where extra money might be coming in and where you can cut back on unnecessary spending. A plan will provide a holistic view of spending habits, allowing for larger decisions to be made about how to change habits in order to fit new, debt-focused priorities.

Cutting back on expenses and carefully tracking spending can help reveal extra dollars and cents needed to pay down debts.

Start a Part-Time Job

When paying down debt is a top priority, taking on another job or picking up additional hours at your current one can be extremely helpful.

An extra check here and there can provide funds to make additional payments on debts, helping to dissolve them more quickly. Consider options such as working weekends at a local coffee shop, picking up a temporary gig in food delivery, or freelancing for additional income.

Recommended: 19 Jobs That Pay Daily

Consolidate Debt

Applying for a personal loan is a strategy for managing several debts simultaneously. Though it may seem counterintuitive to take on another loan, a personal loan can be used to pay off multiple existing lines of credit, such as credit cards, and consolidate them into one loan with a single monthly payment and, possibly, a lower interest rate.

In addition to comparing rates, it’s important to make sure you understand how a new loan could benefit you in the long run. For instance, if your monthly payment is lower because the loan term is longer, it might not be a good strategy, because it means you may be making more interest payments and therefore paying more over the life of the loan.

However, a debt consolidation loan could help streamline payments and ease the anxiety that comes with being responsible for managing numerous lines of credit.

💡 Quick Tip: Credit card interest rates average 20%-25%, versus 12% for a personal loan. And with loan repayment terms of 2 to 7 years, you’ll pay down your debt faster. With a SoFi personal loan for credit card debt, who needs credit card rate caps?

The Takeaway

Nondischargeable debts cannot be eliminated by bankruptcy, and without proper management, they could worsen your current financial situation. Like any other debt, nondischargeable debt must be paid off on time in order to avoid negative repercussions. Creating a plan to handle outstanding debts as soon as possible is a smart choice. A personal loan is one option to consider in this situation.

Whether or not you agree that credit card interest rates should be capped, one thing is undeniable: Credit cards are keeping people in debt because the math is stacked against you. If you’re carrying a balance of $5,000 or more on a high-interest credit card, consider a SoFi Personal Loan instead. SoFi offers lower fixed rates and same-day funding for qualified applicants. See your rate in minutes.

FAQ

What does it mean if a debt is non-dischargeable?

Non-dischargeable debt is debt that cannot be eliminated by bankruptcy.

What type of debt cannot be discharged?

Debts that cannot be discharged in bankruptcy include alimony, child support, most types of taxes, most student loans, and debt resulting from fraud and other criminal activity.

How do I remove discharged debt from my credit report?

If discharged debt is still on your credit report, you will have to contact each of the big three credit reporting bureaus and file a dispute, giving information to verify that the item(s) should be removed.

SoFi Loan Products
SoFi loans are originated by SoFi Bank, N.A., NMLS #696891 (Member FDIC). For additional product-specific legal and licensing information, see SoFi.com/legal. Equal Housing Lender.

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If you’re married and struggling to pay off multiple debts, you might consider applying for a debt consolidation loan jointly with your spouse. This approach allows you to roll multiple loan payments into a single monthly payment, which can simplify your household finances, reduce stress, and potentially save money.

Depending on your — and your spouse’s — income and credit score, getting a debt consolidation for married couples could help you qualify for a lower rate and/or better terms compared to applying on your own. However, there are also some downsides to consolidating debt when you get married. Here’s what you need to know.

What Are Debt Consolidation Loans?

A debt consolidation loan allows you to combine your outstanding debt balances into one loan, leaving you with a single monthly payment. In other words, you take out a new loan and use the proceeds to pay off your existing debt.

You can use a debt consolidation loan to combine different types of debt, like credit cards, personal loans, and medical debt. It won’t erase your debts, but it can make things easier by simplifying your payments. If you can qualify for a debt consolidation loan with a lower interest than what you’re paying on your current debts, you could also save money.

Typically, debt consolidation loans are unsecured personal loans, meaning they don’t require collateral. However, some people choose to use secured loans, like a home equity loan, to consolidate debt. Either way, the goal is to reduce the complexity of managing multiple debts and, ideally, save on interest.

Benefits of Debt Consolidation for Married Couples

Debt consolidation offers several advantages for married couples looking to streamline their finances and reduce financial pressure. Here’s a look at the key benefits:

Simplified Financial Management

Managing multiple debts as a couple can be overwhelming, especially when you’re juggling other financial responsibilities like bills, savings, and investments. Consolidating your debts into one loan, and one monthly payment, can make it easier to stay on top of your monthly bills.

A simplified approach to paying off your combined debts can also reduce stress, make it easier to set (and stick to) a household budget, and enable you to work together to achieve your financial goals, whether it’s buying a home, building an emergency fund, or planning for retirement.

Potential for Lower Interest Rates

One of the reasons why many people consolidate debts is to save on interest. This not only saves you money over time but can also help you pay off your debt faster.

When you apply for a debt consolidation loan as a couple, the lender will use your combined income and credit profiles to determine if you qualify and, if so, what your interest rate will be. Applying with your spouse might help you qualify for a lower rate, especially if they have better credit than you. Reducing the overall interest rate on your combined debt can result in significant savings over time.

Recommended: Debt Payoff Guide

Types of Debt Consolidation Loans

There are several types of debt consolidation loans for married couples, each with its own benefits and drawbacks. The right choice will depend on your needs and financial situation.

Personal Loans

A personal loan is one of the most common forms of debt consolidation. These loans are typically unsecured, meaning they do not require collateral like a house or car. With a personal loan, individuals or couples can consolidate various types of debt into one loan with a fixed interest rate and a set repayment term.

A personal loan for debt consolidation can be a smart way to consolidate debt if you qualify for a low interest rate, enough funds to cover your combined debts, and a manageable repayment term. Because these loans are unsecured, your rate and terms will largely depend on your and your partner’s credit profile.

💡 Quick Tip: Everyone’s talking about capping credit card interest rates. But it’s easy to swap high-interest debt for a lower-interest personal loan. SoFi credit card consolidation loans are so popular because they’re cheaper, safer, and more transparent.

Home Equity Loan

If you and your spouse own your home and have built up significant equity, you might consider using a home equity loan to consolidate your debts as a couple. This allows you to borrow against the equity in your home and use the funds to pay off other loans and/or credit card balances.

Home equity is the difference between the appraised value of your home and how much you owe on your mortgage. Depending on the lender, you may be able to borrow up to 85% of the equity you own.

Since home equity loans are secured against the value of your home, lenders can often offer competitive interest rates, usually close to those of first mortgages. However, this type of debt consolidation loan is secured by your home. If you and your spouse are unable to keep up with payments, you could lose your home.

Student Loan Consolidation

In the past, the government allowed married borrowers to combine their federal student loans into one joint consolidation loan, but that program ended in 2006.

Currently, the only way to consolidate federal student loans with a spouse is by using a private lender. With private student loan consolidation or refinancing, you can combine your federal and/or private student loans into a single private student loan at a new interest rate.

If you apply jointly with your spouse, the lender will look at your combined household income and both of your credit scores. If your spouse has better credit or a higher income than you, refinancing with your spouse may allow you to qualify for a lower interest rate than you’d get on your own.

However, not all lenders offer spouse student loan consolidation, which can limit your options. Also keep in mind that refinancing federal loans with a private lender means giving up federal loan benefits and protections, including the ability to enroll in an income-driven repayment plan and eligibility for loan forgiveness programs.

Recommended: How to Use a Personal Loan for Loan Consolidation

Factors to Consider Before Consolidating Debt

Before committing to a debt consolidation loan as a married couple, it’s important to consider the potential complications and drawbacks of this decision.

Different Money Management Styles

When you take out a debt consolidation loan with your spouse, you’re both on the hook for the payments. So it’s worth thinking about how you handle money as a couple and if you’re okay sharing the debt. Are you both ready to commit to making monthly payments and following a budget together? If managing money together seems challenging, you might want to look into other options like consolidating your debts separately.

Marital Breakdown

If you take out a loan as co-borrowers, you’re both 100% legally responsible for paying it back, even if things don’t work out and you separate. It doesn’t matter if your partner has been paying the loan all along and agrees to continue. If you separate or divorce and that partner stops making payments, the lender will look to you to repay the debt.

Also keep in mind that you can’t remove your name from a joint loan without the lender’s permission. If approval was based on your joint personal loan application, the lender may not be willing to do that. Should your marriage break down, you might end up with payments you can’t afford to make.

Credit Score Impact

Even after you get married, you and your spouse still have separate credit reports. When you apply for a new loan as co-borrowers, the lender will do a hard credit pull on both of your credit reports, which can cause a small temporary dip in your scores. And if either of you misses a payment or falls behind on the loan, it can hurt both your credit scores — even if it’s not your fault.

If you handle repayment responsibly, however, a joint debt consolidation loan for married couples could positively influence your individual credit histories over time.

Irreversible Process

When you consolidate debts with a spouse, the process is permanent. You won’t have the opportunity to revert your former debts back to their original state. Once you use the proceeds of the new loan to pay off your existing loans, those accounts will be closed. This could be problematic if you consolidate federal student loans into a private consolidation loan, since you’ll lose your federal protections like forgiveness and forbearance.

Takeaway

Debt consolidation loans for married couples allow you and your spouse to combine multiple debts into one new loan. This can be an effective way to simplify your financial situation, reduce interest rates, and take control of your debt.

Before you jump in, however, it’s a good idea to discuss how a joint loan will affect your individual credit scores, who will make the payments, and how refinancing will impact your future financial goals.

Whether or not you agree that credit card interest rates should be capped, one thing is undeniable: Credit cards are keeping people in debt because the math is stacked against you. If you’re carrying a balance of $5,000 or more on a high-interest credit card, consider a SoFi Personal Loan instead. SoFi offers lower fixed rates and same-day funding for qualified applicants. See your rate in minutes.

FAQ

Can a married couple consolidate their debt into one loan?

Yes, married couples can combine their debts into one loan if they qualify. The process typically involves applying for a personal loan or a home equity loan in both spouses’ names and using it to pay off one or both of their individual debts.

If your spouse has a stronger credit score than you, applying for a consolidation loan together could improve your chances of approval and potentially secure a better interest rate. However, both partners are equally responsible for repaying the loan, so it’s important to ensure that consolidating the debt benefits both parties.

How will debt consolidation affect credit scores?

Debt consolidation can impact credit scores in both positive and negative ways. Initially, applying for a new loan may result in a temporary dip in your credit scores due to a hard inquiry. However, if you use the loan to pay off high-interest credit card debt and make timely payments, it can improve your credit profile over time. Also, having just one payment can reduce the risk of missed payments, further benefiting your credit.

What are the alternatives to debt consolidation loans?

Alternatives to debt consolidation loans include:

•   Balance transfer credit cards: These cards may offer a low or 0% introductory interest rate for transferring existing credit card balances. This can help you save on interest if you are able to pay off the balance within the promotional period. Just be sure any transfer fees don’t negate the savings.

•   Debt snowball or avalanche methods: These strategies focus on paying off smaller debts first (snowball) or debts with the highest interest rates first (avalanche) without consolidating.

•   Debt management plans (DMPs): Offered by credit counseling agencies, DMPs help negotiate lower interest rates and consolidate payments without taking out a new loan.

About the author

Ashley Kilroy

Ashley Kilroy is a seasoned personal finance writer with 15 years of experience simplifying complex concepts for individuals seeking financial security. Her expertise has shined through in well-known publications like Rolling Stone, Forbes, SmartAsset, and Money Talks News. Read full bio.

SoFi Loan Products
SoFi loans are originated by SoFi Bank, N.A., NMLS #696891 (Member FDIC). For additional product-specific legal and licensing information, see SoFi.com/legal. Equal Housing Lender.

SOPL-Q324-019

Debt can quickly become overwhelming, especially if you’re juggling multiple high-interest balances and struggling to make minimum payments. One possible solution is debt settlement, which involves negotiating with your creditors to pay less than what you owe, usually in one lump sum payment. But is debt settlement a good idea?

While it might seem like an attractive way out, the debt settlement process can take years to complete, come with steep fees, and do serious harm to your credit. Before you choose this option, it’s important to understand how debt settlement works, the risks involved, and what alternatives may be available.

What Is Debt Settlement?

Debt settlement, also known as debt relief, is the process of negotiating with your creditors to pay less than the full amount you owe. Instead of paying off your debt over time, you reach an agreement — typically through a debt settlement company — where the creditor accepts a lump-sum payment that’s typically less than your outstanding balance.

Debt settlement programs usually focus on unsecured debts, which aren’t tied to a physical asset like a house or car. Examples include credit cards, store cards, medical bills, and old debts in collections. Secured debts such as mortgages, car loans, student loans, and tax debt, typically don’t qualify for these programs.

Though debt settlement is a potential alternative to bankruptcy, the process is seldom fast or simple and can have significant financial and credit consequences.

💡 Quick Tip: Credit card interest rates average 20%-25%, versus 12% for a personal loan. And with loan repayment terms of 2 to 7 years, you’ll pay down your debt faster. With a SoFi personal loan for credit card debt, who needs credit card rate caps?

How Debt Settlement Works

Since creditors typically only consider settlement if they suspect you won’t pay at all, a settlement company will typically advise you to stop making payments on your debts right away and instead put your monthly payments in a dedicated savings account set up by the settlement company.

Once you have enough money saved for a lump-sum offer, the settlement company will attempt to negotiate with your creditors to accept a lower one-time payment to satisfy the debt.

If your creditors agree to debt settlement, you pay the negotiated amount, as well as the debt settlement company’s fees. At that point, the debt is marked as “settled” or “paid for less than the full balance” and the creditor can no longer hound you for payments or take you to court for that particular debt.

While that may sound like a welcome reprieve, keep in mind that this whole process can take up to three to four years (during which fees and interest on your debt continue to mount), and it isn’t always successful.

What Is a Debt Settlement Company?

A debt settlement or debt relief company is a for-profit business that offers to arrange settlement of your debt with lenders or debt collection agencies.

Debt settlement companies often require an initial consultation so they can determine whether you qualify for their debt relief program and which option might fit your situation. You might be asked to provide basic information regarding your current creditors, debt balances, monthly income, and expenses.

While debt settlement companies typically charge a fee for their services, a reputable relief company will not ask you to pay any money up front. By law, settlement companies are only allowed to charge you a settlement fee once a successful result is reached and you have made at least once payment to the creditor.

Fees and Payment Structure

Debt settlement companies typically charge a fee of 15% to 25% of the amount you owe. For example, if you owe $15,000, and the debt settlement company charges a settlement fee of 25%, you’ll pay them $3,750 once the settlement is complete, in addition to paying the settled amount to your creditor.

In some cases, debt settlement companies may also charge other fees, such as a set-up fee to open the dedicated savings account and a monthly fee to maintain the account. However, they generally cannot collect these fees until they successfully settle at least one enrolled debt.

Why Is Debt Settlement Risky?

While debt settlement might sound like a fast way to get out of high-interest debt, it carries several risks that could potentially leave you worse off than before. Here are some key things to keep in mind.

Debt Settlement Can Be Expensive

Between the lump-sum payments to creditors and the settlement company’s fees, you may not save as much money as you expect. If negotiations fail, you could still owe the full balance — plus late fees and interest.

Debt Settlement Can Damage Your Credit

Because debt settlement often requires you to stop making payments, your accounts will become past due, and your credit score can drop significantly. This damage can linger for years, making it harder to qualify for loans, rent housing, or even get certain jobs. (See below for more information on exactly how debt settlement impacts your credit.)

There’s No Guarantee Debt Settlement Will Work

Creditors aren’t obligated to accept a debt settlement. Some may refuse to work with a debt settlement company outright. Those that are willing to negotiate may not accept the settlement offer. If a deal doesn’t go through, you’ll still be out the fees and interest that accrued on your debt during the process, leaving you worse off than you were before you entered the debt settlement program.

Tax Consequences of Settled Debt

The Internal Revenue Service (IRS) generally regards forgiven debt as income. So if you are able to settle your debt for less than what you, any amount that is wiped off your balance may be taxable. Your creditor may send you (and the IRS) a Form 1099-C, “Cancellation of Debt.” Even if you don’t receive a form, you may still be required to report the forgiven amount as “other income” on your tax return. It’s a good idea to consult with an accountant or tax advisor if you have any forgiven debt.

How Does Debt Settlement Affect Your Credit Scores?

Debt settlement can significantly impact your credit. Here’s how:

•  Missed/late payments: Any payments you don’t make leading to debt settlement will be reported to the credit bureaus after 30 days. Payment history is the most important factor in your credit score, so any late or missed payments listed on your credit file can do major damage to your credit.

•  Increased credit utilization: As interest accrues on your credit cards, your credit utilization ratio (how much of your available credit you’re using) will increase. Higher utilization can negatively impact your credit profile.

•  Accounts may go to collections: After several months of nonpayment, your creditor may send your account to collections. This debt will be marked as a collections account on your credit report, which can negatively impact your credit.

•  Settled accounts on your credit reports: If your account is successfully settled, your creditor will report it as “settled” rather than “paid in full.” Settled accounts can be a red flag for future lenders and stay on your credit report for seven years.

Debt Relief vs. Debt Consolidation

Debt relief often refers to debt settlement, which involves working with a third-party settlement company to resolve your unpaid debts. They will negotiate on your behalf with creditors in hopes of getting portions of your debt forgiven. Debt consolidation, on the other hand, typically involves paying off one or more existing debts with a new loan or credit card, ideally with a lower interest rate. This can simplify repayment and potentially help you save money.

While debt consolidation aims to help you pay off your full balance over time, debt settlement focuses on reducing the total you owe, often at the cost of your credit score and financial stability.

Recommended: Is It Better to Pay Off Debt or Save Money?

Pros and Cons of Debt Settlement

Like most financial strategies, debt settlement has both benefits and drawbacks. Here are some to keep in mind:

Pros of Debt Settlement

•  Potential to reduce total debt owed: If negotiations succeed, you may pay significantly less than your original balance.

•  Avoid bankruptcy: Settlement may help you steer clear of the more severe consequences of bankruptcy.

•  Stop harassment from creditors: Once a debt is settled, creditors and debt collectors can no longer hound you for the debt.

•  Faster resolution: If you have cash on hand to settle your debt, you could resolve your debt faster than through long-term repayment plans.

Cons of Debt Settlement

•  Credit damage: Missed payments and settlement status can hurt your credit for years.

•  High fees: Settlement company charges can be steep, which negates some of the benefits of debt settlement.

•  No guarantees: Creditors don’t have to agree to settle.

•  Tax implications: Forgiven debt can be treated as taxable income.

Beware of Debt Settlement Scams

Unfortunately, the debt settlement industry has attracted bad actors. Some companies make unrealistic promises, charge high upfront fees, or disappear after collecting your money.

Signs of a potential scam include:

•  Asking for large upfront payments before settling any debt

•  Guaranteeing that they can settle all your debts for a specific amount

•  Saying they can stop all debt collection calls or lawsuits

•  Starting enrollment without any review of a your financial situation

•  Claiming there is a “new government program” that they are assisting with

•  Advising you to stop communicating with your creditors without explaining the risks

Before committing, it’s important to research companies thoroughly, check their accreditation and standing with organizations like the American Fair Credit Council (AFCC) or International Association of Professional Debt Arbitrators (IAPDA), and read customer reviews.

Debt Settlement Alternatives

Before opting for debt settlement, it’s wise to consider other debt payoff strategies that may be less risky and have a smaller impact on your credit.

Credit Counseling

Nonprofit credit counseling agencies offer free or low-cost advice on budgeting and debt repayment options. A credit counselor can help you create a personalized plan to pay down debt without resorting to settlement. If you’re struggling with debt, this is generally one of the safest places to start.

Talking to Creditors

Sometimes, simply calling your creditors and explaining your situation can lead to better terms. It’s generally in a creditor’s interest to help you avoid default, so they may agree to a reduced interest rate, waived fees, or an extended repayment term. This can make monthly payments more affordable without harming your credit or having to resort to debt settlement.

Balance Transfer

A balance transfer involves taking out a new credit card and using it to pay off your current credit card balances. If your credit score is still in good shape, you might qualify for a balance transfer card with a 0% introductory annual percentage rate (APR). This can give you a window — often 12 to 21 months — to pay down debt without interest piling up.

Just be aware that balance transfer cards usually charge a 3.0% to 5.0% transfer fee on the transferred amount. Also, if you don’t pay off the balance within the promotional period, the interest rate will jump, potentially undoing your progress.

Fixed-Rate Personal Loan

Interest rates on personal loans are generally much lower than credit cards, especially if you have strong credit. If you can qualify for a competitive rate on a personal loan for debt consolidation and use it to pay off your high-interest debt, it could help you save money and potentially pay off your debt faster. Debt consolidation can also simplify repayment by rolling multiple debts into one monthly payment.

💡 Quick Tip: Before choosing a personal loan, ask about the lender’s fees: origination, prepayment, late fees, etc. One question can save you many dollars.

Debt Management Plans

Debt management plans (DMPs) are offered by credit counseling agencies. For a small fee, a counselor will negotiate with your creditors on your behalf to lower interest charges and fees, and come up with a manageable repayment plan. You then make a single monthly payment to the agency and they distribute payments to your creditors.

Unlike debt settlement, you pay off your debt in full, just with more manageable terms. Keep in mind that DMPs typically require closing your credit accounts and you usually can’t access new credit during the plan.

The Takeaway

Debt settlement can seem like a lifeline when you’re drowning in bills, but it’s not without significant drawbacks. It can damage your credit, cost more than you expect, take years to complete, and there’s no guarantee of success. While it may work for some people — especially those facing severe financial hardship and unable to pursue other options — it’s far from a quick fix.

Before making a decision, it’s important to weigh the pros and cons carefully and explore safer alternatives like credit counseling or debt consolidation. The right debt solution is the one that not only addresses your current challenges but also supports your long-term financial health.

Credit cards have an average APR of 20%–25%, and your balance can sit for years with almost no principal reduction. Personal loan interest rates average 12%, with a guaranteed payoff date in 2 to 7 years. If you’re carrying a balance of $5,000 or more on a high-interest credit card, consider a SoFi Personal Loan instead. See your rate in minutes.

FAQ

How much do debt settlement companies typically charge?

Debt settlement companies usually charge fees ranging from 15% to 25% of your total enrolled debt. So if you enroll $20,000 in debt and the fee is 20%, you could owe $4,000 in fees once the settlement is complete, in addition to paying the settled amount to your creditor. It’s important to review contracts carefully to ensure fees are transparent and avoid companies that demand advance payments.

Can debt settlement stop collection calls?

Debt settlement can stop collection calls, but not right away. Calls may not stop until you or a debt settlement company working for you negotiates a settlement with your creditor or debt collector and you pay the settled amount.

How long does debt settlement stay on your credit report?

Debt settlement typically remains on your credit report for up to seven years from the date the account first became delinquent. During that time, it can lower your credit score because it signals to lenders that you did not repay the full amount owed. The impact lessens over time, especially if you practice good credit habits afterward. Once the seven-year period passes, the record should automatically fall off your credit report, potentially improving your credit profile.

Is debt settlement better than bankruptcy?

Whether debt settlement is better than bankruptcy depends on your financial situation. Debt settlement may allow you to repay a reduced portion of what you owe without going through court, but it can still harm your credit for years. Bankruptcy, especially Chapter 7, may erase most debts faster but can stay on your credit report for up to 10 years and carry legal costs. Settlement is often better for moderate debt, while bankruptcy may suit extreme, unmanageable debt.

What should you look for in a legitimate debt settlement company?

A legitimate debt settlement company should be accredited by a reputable organization, such as the American Fair Credit Council, the International Association of Professional Debt Arbitrators, or the Consumer Debt Relief Initiative. They must also comply with the Federal Trade Commission’s (FTC) rule against upfront fees. In addition, they should provide a written agreement and be willing to explain the risks, including credit score impact. Avoid companies that guarantee results, pressure you to sign immediately, or make claims that sound too good to be true.

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SoFi loans are originated by SoFi Bank, N.A., NMLS #696891 (Member FDIC). For additional product-specific legal and licensing information, see SoFi.com/legal. Equal Housing Lender.

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If you’re repaying a variety of different debts to different lenders, keeping track of them and making payments on time each month can be time consuming. It isn’t just tough to keep track of these various debts, it’s also difficult to know which debts to prioritize in order to fast track your debt repayment. After all, each of your cards or loans likely have different interest rates, minimum payments, payment due dates, and loan terms.

Consolidating — or combining — your debts into a new, single loan may give your brain and your budget some breathing room. We’ll take a look at what it means to consolidate debt and how it works.

What Is Debt Consolidation?

Debt consolidation involves taking out one loan or line of credit (ideally with a lower interest rate) and using it to pay off other debts — whether that’s car loans, credit card debt, or another type of debt. After consolidating those existing loans into one loan, you have just one monthly payment and one interest rate.


💡 Quick Tip: Credit card interest rates average 20%-25%, versus 12% for a personal loan. And with loan repayment terms of 2 to 7 years, you’ll pay down your debt faster. With a SoFi personal loan for credit card debt, who needs credit card rate caps?

Common Ways to Consolidate Debt

Your options to consolidate debt depend on your overall financial situation and what type of debt you wish to consolidate. Here are some common approaches.

Balance Transfer

If you are able to qualify for a credit card that has a lower annual percentage rate (APR) than your current cards, a balance transfer credit card may be one option to consider and can be a smart financial strategy to consolidate debt if you use it responsibly.

Some credit cards have zero- or low-interest promotional rates specifically for balance transfers. Promotional rates are typically for a limited time, so if you pay the transferred balance in full before it ends, you’ll reap the benefit of paying less — or possibly zero — interest.

However, there are some caveats to keep in mind. Credit card issuers generally charge a balance transfer fee, sometimes 3% to 5% of the amount transferred. If you use the credit card for new purchases, the card’s purchase APR, not the promotional rate, will apply to those purchases.

At the end of the promotional period, the card’s APR will revert to its regular rate. If a balance remains at that time, it will be subject to the new, regular rate.

Making late payments or missing payments entirely will typically trigger a penalty rate, which will apply to both the balance transfer amount and regular purchases made with the credit card.

Home Equity Loan

If you own a home and have equity in it, you might consider a home equity loan for consolidating debt. Home equity is the home’s value minus the amount remaining on your mortgage. If your home is worth $300,000 and you owe $125,000 on the mortgage, you have $175,000 worth of equity in your home.

Another key term lenders use in home equity loan determinations is loan-to-value (LTV) ratio. Typically expressed as a percentage, the LTV is similar to equity, but on the other side of the scale: Instead of how much you own, it’s how much you owe. The percentage is calculated by dividing the home’s appraised value by the remaining mortgage balance.

Lenders typically like to see applicants whose LTV is no more than 80%. In the above example, the LTV would be 42%.

If you qualify for a home equity loan, you’ll typically be able to tap into 75% to 80% of your equity.

After the home equity loan closes, you’ll receive the loan proceeds in one lump sum, which you can use to pay your other debts.

A home equity loan is essentially a second mortgage, a secured loan using your home as collateral. Since there is a risk of losing your home if you default on the loan, this option should be considered carefully.

Personal Loan

If you don’t have home equity to tap into or you prefer not to put your home up as collateral, a personal loan may be another option to consider.

There are many types of personal loans, but they are typically unsecured loans, which means no collateral is required to secure the loan. They can have fixed or variable interest rates, but it’s fairly easy to find a lender that offers fixed-rate personal loans.

Generally, personal loans offer lower interest rates than credit cards. So consolidating credit card debt with a fixed-rate personal loan may result in savings over the life of the loan. Also, since personal loans are installment loans, there is a payment end date, unlike the revolving nature of credit cards.

There are many online personal loan lenders and the application process tends to be fairly simple. You may be able to use a loan comparison site to see what types of interest rates and loan terms you may be able to qualify for.

When you apply for a personal loan, the lender will do a hard credit inquiry into your credit report, which may temporarily lower your credit score. The lower credit score may drop off your credit report in a few months.

If you’re approved, the lender will send you the loan proceeds in one lump sum, which you can use to pay off your other debts. You’ll then be responsible for paying the monthly personal loan payment.

A drawback to using a personal loan for debt consolidation is that some lenders may charge origination fees, which can add to the total balance you’ll have to repay. Other fees may also be charged, such as late fees or prepayment penalties. It’s important to make sure you’re aware of any fees or penalties before signing the loan agreement.


💡 Quick Tip: Swap high-interest debt for a lower-interest loan, and save money on your monthly payments. Find out why SoFi credit card consolidation loans are so popular.

Is Debt Consolidation Right For You?

Your financial situation is unique to you, but there are several things you’ll want to keep in mind when trying to decide if debt consolidation is right for you.

Debt Consolidation Might Be a Good Idea If …

•   You want to have only one monthly debt payment. It can be a challenge to manage multiple lenders, interest rates, and due dates.

•   You want to have a payment end date. Using a home equity loan or a personal loan for debt consolidation will be useful for this reason because they are forms of installment debt.

•   You can qualify for a zero interest or low-interest rate balance transfer credit card. This may allow you to consolidate multiple debts on one new credit card and save interest by paying off the balance before the promotional rate ends.

Debt Consolidation Might Not Be For You If …

•   You think you’ll be tempted to continue using the credit cards you paid off in the debt consolidation process. This can leave you further in debt.

•   You’ll incur fees (e.g., balance transfer fee or origination fee). If the fees are high, it might not make sense financially to consolidate the debts.

•   Consolidating your debts may actually cost you more in the long run. If your goal is to have smaller monthly payments, that generally means you’ll be making payments for a longer period of time and incurring more interest over the life of the loan.

Recommended: Getting Out of Debt with No Money Saved

Credit Card Debt Relief: How to Get It

Some people seek assistance with getting relief from debt burdens. Reputable credit counselors do exist, but there are also many programs that scam people who may already be overwhelmed and are vulnerable.

Disreputable debt settlement companies may charge fees before ever settling your debt and often make bogus claims, such as guaranteeing that they will be able to make your debt go away or that there is a government program to bail out those in credit card debt.

Even if a debt settlement company can eventually settle your debt, there may be negative consequences to your credit along the way. What’s more, a debt settlement program may require that you stop making payments to your creditors. But your debts may continue to accrue interest and fees, putting you further in debt. The lack of payments may also take a negative toll on your payment history, which is an important factor in the calculation of your credit score.

Recommended: Debt Settlement vs Credit Counseling: What’s the Difference?

Debt Relief: Is it a Good Idea?

What’s a good idea for some people may be a bad idea for others. Whether debt relief is a good idea for you and your financial situation will depend on factors that are unique to you. Working with a reputable credit counselor may be a good way to get some assistance that will help you get out of debt for good and create a solid financial plan for the future.

The Takeaway

Debt consolidation allows borrowers to combine a variety of debts, like credit cards, into a new loan. Ideally, this new loan has a lower interest rate or more favorable terms to help streamline the repayment process.

Whether or not you agree that credit card interest rates should be capped, one thing is undeniable: Credit cards are keeping people in debt because the math is stacked against you. If you’re carrying a balance of $5,000 or more on a high-interest credit card, consider a SoFi Personal Loan instead. SoFi offers lower fixed rates and same-day funding for qualified applicants. See your rate in minutes.

SoFi Loan Products
SoFi loans are originated by SoFi Bank, N.A., NMLS #696891 (Member FDIC). For additional product-specific legal and licensing information, see SoFi.com/legal. Equal Housing Lender.

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