Introducing Two-Step Verification on SoFi, Your Next Level of Account Protection

Protecting your personal information is one of SoFi’s top priorities, which is why we are excited to introduce two-step verification (aka two-factor authentication or 2FA) for your SoFi account. 2FA provides an additional layer of security to help protect your account from unauthorized access.

When you enable 2FA, a verification code will be required to log into your account, in addition to your password. The verification code is sent via SMS to your registered mobile phone. Trusted computers and mobile devices can be remembered for 30 days for quick access to your account. If a trusted device is lost or stolen, you can reset your 2FA at any time and all devices will be forgotten. If you lose the phone registered to receive 2FA codes you can call our customer service hotline for help resetting your 2FA preferences.

You can enable 2FA by logging in to your account and going to My Preferences. There you will find an option to “Opt in to two-factor authentication.” Simply provide your mobile phone number and enter the initial verification code sent to your phone.

2FA—it’s fast, easy, and ensures your account is protected, even if your password is compromised.