Accessibility Statement for Social Finance, Inc

Social Finance, Inc. (SoFi) is committed to providing accessible products and services to our clients and the public, regardless of disability status. Please contact us at (855) 456-7634 or satkin@sofi.org to learn more about accessibility support services at SoFi.

SoFi welcomes relay calls.

Reasonable Accommodations

Individuals who need a reasonable accommodation to access SoFi’s products and services should send an email to satkin@sofi.org or call us at (855) 456-7634 to provide the date on which the reasonable accommodation is needed and information about the nature of the requested accommodation. Requesters should include contact information such as an email address or telephone number at which they can be reached. Depending on the nature of the request, SoFi may need sufficient notice to provide a reasonable accommodation.

Online Accessibility

We are constantly working to make our website more accessible and are incorporating features to provide an accessible user experience such as:

  • Text alternatives for non-text content
  • Functionality of content through a keyboard interface
  • Utilizing headings or labels to describe topics or purpose

In the event that a user with a disability experiences accessibility issues with our website, please notify us by sending an email to satkin@sofi.org or calling us at (855) 456-7634. In your communication to us, please specify the nature of the accessibility difficulty, including the web address that may have presented an accessibility challenge.

Third-Party Websites

SoFi’s website contains links to webpages hosted by third parties. SoFi does not make representations with regard to the accessibility of third-party websites and is not able to remediate accessibility barriers on such websites.

Feedback

We are always working to ensure that our products and services are accessible to all clients and the public, including individuals with disabilities. If you have an idea or question about accessibility support services at SoFi, please contact us at (855) 456-7634 or satkin@sofi.org.

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