09/17/2020

SoFi is committed to fighting racism, standing in solidarity with all of our communities, providing space for open dialogue,
as well as taking action as informed allies. We are donating $1 million to organizations that empower people of color and their allies.

What does SoFi do with your Personal Information?

Privacy Notice

Rev. 08/2020

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


What?

The types of personal information we collect and share depend on the product(s) or service(s) you have with us. This information can include:

• Social Security number and employment information

• Credit scores and income

• Payment history and credit history

• Transaction history, assets, and account balances

When you are no longer our customer, we continue to share your information as described in this notice.


How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons SoFi chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does SoFi share?

Can you limit this sharing?

For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes — to offer our products and services to you

Yes

No

For joint marketing with other financial companies

Yes

No

For our affiliates’ everyday business purposes —  information about your transactions and experiences

Yes

No

For our affiliates’ everyday business purposes —  information about your creditworthiness

Yes

Yes

For our affiliates to market to you

Yes

Yes

For nonaffiliates to market to you

Yes

Yes

 

To limit our sharing

Once your sofi.com account has been created:

• Log in to sofi.com and click on our name in the top right corner > ‘My Profile’ > ‘Account Settings’ to update your Optional Information Sharing preferences.

If you need additional assistance:

• Call 1-855-456-SOFI – our menu will prompt you through your choice(s).

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice, unless you authorized us to begin sharing immediately. When you are no longer our customer, we may continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?

Call 1-855-456-SOFI OR go to www.sofi.com/contact-us/


Who We Are

Who is providing this notice?

Social Finance, Inc. and its Affiliates including but not limited to: SoFi Lending, Corp.; SoFi Securities, LLC; SoFi Wealth, LLC; and SoFi Digital Assets, LLC.


What We Do

How does SoFi protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.


How does SoFi collect my personal information?

We collect your personal information, for example, when you

• provide account information or give us your contact information

• provide employment information or apply for a loan

• use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.


Why can’t I limit all sharing?

Federal law gives you the right to limit only

• sharing for affiliates’ everyday business purposes — information about your creditworthiness

• affiliates from using your information to market to you

• sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.


What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply individually unless you tell us otherwise.


Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies. Our affiliates include companies with a SoFi name, and financial companies such as SoFi Lending Corp.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies. Non-affiliates we share with include service providers, co-branded partners, financial service companies, data processors, and advertisers

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include insurance companies and other financial companies.


Other Important Information

CA Residents: We will not share your information with companies outside of SoFi, except for our everyday business purposes, for marketing our products and services to you, or with your consent.

VT Residents only: We will not share your information with companies outside of SoFi, except as permitted by law or as authorized by you. We will not disclose credit information about you within the SoFi family of companies except with your consent or as required or permitted by law.

NV Residents: We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by following the directions in the To limit direct marketing section. For more information, contact us at 1-855-456-SOFI; [email protected] or SoFi, 2750 East Cottonwood Pkwy, Suite 300, Cottonwood Heights, UT 84121. Or contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 1-702-486-3132; [email protected].


SoFi
2750 East Cottonwood Pkwy, Suite 300
Cottonwood Heights, UT 84121
1-855-456-SOFI

TLS 1.2 Encrypted
Equal Housing Lender